06/19/2026
Most cafés don’t have a tea problem.
They have a tea service problem.
When coffee is ordered, the customer gets a finished drink. But when tea is ordered, too often they’re handed a bag, a cup of hot water, and the responsibility of making it taste right.
That’s not hospitality. That’s handing the customer a tea project.
In our latest article, we look at why tea gets stuck at 1–3% of beverage sales in coffee-first cafés — and how a cleaner workflow, better menu placement, stronger staff language, and smarter pricing can turn tea into a proper revenue stream.
Read the full article here:
The Fastest Way to Lift Tea Sales Without Slowing Service Finish the drink behind the bar. Tea isn’t underperforming in coffee-first cafés because customers don’t buy tea. In café audits, I keep seeing the same pattern: a beautiful espresso program, well-trained baristas, strong equipment, and...