TMSI Business Telephone Systems from AVAYA and Samsung

06/11/2025

PRO TIP ON CONTROLLING AND PROTECTING YOUR EMAIL ADDRESSES:

Tracking where your email address is being used (and potentially sold): If you use a unique plus address for each service you sign up for (e.g., yourname+[email protected], yourname+[email protected]), and then start receiving spam at yourname+[email protected] from a source other than Netflix, you'll know that Netflix (or a partner they shared your data with) is the source of the leak.

Send a message to learn more

08/30/2024

CALL OUT TO THOSE WANTING TO GIVE BACK TO THE COMMUNITY IN A FUN AND REWARDING BUT UNIQUE WAY!!

WE ARE ACCEPTING NEW DIRECTORS FOR THE 2025 SEASON.
So You've been thinking of doing this for awhile now, haven't you? ....I know you have. This is your time. This is your place. Make Your Mark on the place we Live Work and PLAY. WE. WANT. YOU.

Are you ready to dive into the excitement and be a driving force behind one of the most anticipated events in our community? The Port Moody Golden Spike Festival is seeking enthusiastic individuals to join our dedicated team on the board. The first priority of the board is the establish the Festival...

04/30/2024

Business Owners. These big telecom companies don't like you. How can you tell?

They treat you with indifference by placing you on hold. They handle you with contempt when they hand you to call answer staff that have no idea how to solve the issue they caused.

They scold and threaten YOU when YOU get frustrated with getting cut off after 30 minutes and express your polite frustration. (YOU'RE Canadian after all eh?)

They disrespect us by recording all calls, but never seem to be able to refer to previous communication to speed things up.

They constantly complain about needing to raise rates while reaching quick resolution is never harder.

With arrogance, they lock you up in contracts meant to prevent you from getting better conditions.

With impunity, they lied to you by saying you were in a contract and had to pay hundreds if not thousands of dollars to get out of and when you demanded proof of signature they could not come up with it. (This has happened to my business several times and I have proof)

With all the power they threaten to cancel or cut off your services on valid accounts if you have disputes on other accounts that are valid.

They hide from you by not allowing you to get to a manager with actual power. Try speaking to someone with actual power it's very very difficult without spending hours. They hide from you. Why?

(Even the government in Ottawa suppressed this news story of Roger's complaints up 43% to the CRTC, up on Telus.)

The CRTC gets over 53,000 complaints a year. Do you think they get to all of them? LOL. Any of them?

And yet you put up with this. Why...Why?

Maybe you don't know there are alternatives.

Right size your relationship and take back your power. tmsi.tel

Call now to connect with business.

04/30/2024

CYBER ATTACK AND RANSOMWARE ATTACK ON LONDON DRUGS
London Drugs stores in Western Canada are still closed as of today, April 30, 2024. They closed on Sunday due to a cybersecurity incident and there is no information yet on when they will reopen.

However, they are offering urgent pharmacy services. You can visit your local store in person during regular business hours to see if they can help you. Alternatively, you can call your local store's pharmacy directly.

03/12/2022

Business has been good, because THIS is what we do! Help businesses stay current in technology to retain and keep employees happy and productive. Are YOU doing business this way yet? Call Tom at 604.720.8102 o get in

43% of workers are likely to look for a new job if asked to return to the office full-time: survey

06/25/2021

A friend and colleague owns a computer distribution business in Vancouver and has exclusive on this cool product that makes your laptop into a dual screen.

Mobile Pixels TRIO Max (14in) Dual Screen External Monitor at Mike's Computer Shop > Monitors > Monitors - NEW < 30 inch

08/08/2020

Stephanie works at https://masuchandmellios.com/about-us a full service accounting firm. They have around 30 phones from us.

★★★★★ "Unbelievable turnaround time with all my questions and concerns. I appreciate Tom taking the time to help out personally. Highly recommend if you are looking for a robust and reliable phone company that cares about you."

03/31/2018

QuickOverViewOnUCMPersonalWeb

03/08/2018

This is a recent interview on mentorship from Tom interviewed with Colin Sprake

01/27/2017

TRICITIES GOT TALENT is looking for that person you know who wants.to perform on stage and share their talent on Canada Day at Rocky Point in Port Moody this year. $1500 in cash and more to the top three winners. Rigistration is open now at goldenspikedays.ca.

Join us on Saturday, February 4th @ the Frog & Nightgown pub for our annual Fundraiser! Tickets are $25, which includes a burger, fries, and an adult beverage.

Email [email protected] to request tickets or purchase at the door the night of. There will be door prizes and raffle draws to be won!

04/24/2016

Proposing a business phone system, business telephone sales, installation
Whether your customer wants to expand or upgrade an existing legacy system, or whether they want to replace it with a new system using voice over IP or other current technologies, your ultimate goal is to build a total voice solution that meets their current needs, allows for future scalability, and justifies a financial transaction. Let’s take a look at four factors to consider when selecting an appropriate system.

(1) Customer’s requirements and needs

Understanding your customer’s specific needs involves asking the right questions. For example:
Will the system support remote employees?
Will multiple locations be networked together?
What features are important for the customer (automatic call distribution, call routing, music hold, overhead paging, etc.)?
Will the voicemail need to integrate with any CRM-to-email client or customer computer systems?
How important to the customer are things like scalability, failover, line and power protection, headsets, voicemail and auto-attendant?
(2) Infrastructural compatibility
Consider the added demands on the network infrastructure. Will it support the new system? If converting to VoIP, will it compensate for the additional packet flow of the organization without impacting other data traffic? While not always possible, it’s best to keep the voice and data networks separate. As more enterprises switch to VoIP, it’s essential to be knowledgeable about new developments in networking equipment like cabling, switches and routers. Be sure to factor any network infrastructure modifications into the total solution and overall budget.

(3) Equipment and protocol interoperability

Will the new installations integrate easily with the existing phone system? Will all of the components of the solution you propose be interoperable with each other, as well as with the customer’s existing tools such as CRM platform, email server, property management system or presence mabusiness telephone consulting, expert advisor in total voice solutionsnagement server? Importantly, how available is your telephone equipment manufacturer for supporting your planning and installation needs?

(4) Sales process

After taking all of the above into consideration and modeling a solution, it’s time to sell, install and support the new system. To set yourself apart from the competition, consider giving a live demonstration of the phone system you are proposing. For added value, get the manufacturers involved. Not only are the manufacturers’ regional field reps dedicated to assisting you in your sales process, but they are able to provide your customer with referrals and testimonials of other similar installs and solutions.

Furthermore, you will want to factor in the cost of equipment, maintenance, service contracts and your installation fees to the price tag on your proposed solution. Be sure to illustrate how your proposal will reduce their costs and by how much, as well as how it will boost the organization’s efficiency.

Keep in mind too that, to facilitate the creation of a financial plan, TMSI has industry-leading leasing partners that allow you to offer leasing options to your customers. 604.720.8102

CONCLUSION

By positioning yourself as an expert advisor in total voice/data solutions, you will build loyalty with your customers and limit the chances of their being wooed by competitors. 30 years and growing strong.