08/06/2026
We are pleased to announce two key appointments that further strengthen GuestTek’s Operations team across Europe, the Middle East, and Africa (EMEA).
🚀 Kamal Esam has been appointed Service Delivery Manager MEA. Based in Dubai, Kamal has been instrumental in the successful delivery of GuestTek's hospitality technology solutions across the region. With extensive experience managing complex installations, he has consistently demonstrated exceptional technical expertise, strong leadership, and an unwavering commitment to customer success.
🚀 Paweł Kryński has been appointed Service Delivery Manager Europe. Based in Poland, Paweł brings extensive experience in service delivery and field operations, along with a proven track record of supporting customers and delivering high-quality technical services across Europe.
In their new roles, Kamal and Paweł will focus on strengthening installation and service capabilities, driving operational consistency, developing engineering talent, and fostering a culture of continuous improvement. They will work closely with customers, hotel brands, partners, and cross-functional teams, driving efficient project communication and ex*****on while delivering an exceptional customer experience throughout EMEA.
Ivonne Prugnaud, Managing Director EMEA & APAC, commented: "Kamal and Paweł are highly respected leaders who have each made significant contributions to our business through their technical expertise, dedication, and customer-first approach. Their appointments reinforce our commitment to delivering outstanding service and ensuring our customers across EMEA continue to receive the highest levels of operational support and project ex*****on. I am confident they will further strengthen communication and coordination throughout every project delivery stage – enabling greater transparency, faster ex*****on, and an even better experience for GuestTek’s customers and partners."
🎉 Please join us in congratulating Kamal and Paweł on their promotions and wishing them continued success in their leadership roles.