Truespeed Internet Services

06/10/2026

The Strawberry Social is back! Get your tickets for this fun event now!

It's summer so that means the Mallory Coach House Strawberry Social is imminent. Sunday, June 28, from 1:00 PM to 4:00 PM, will be the day you can enjoy fresh shortcake with strawberries, freshly whipped cream and a drink with a sideorder of Mel Hunt's musical style in the Tony Kall Park. Bring yourselves and a chair and enjoy an afternoon in Mallorytown. Rain or shine, we are under control. See the poster below for details. All proceeds go to support the Coach House Museum, which will be open all afternoon.

06/06/2026

A tasty way to support a wonderful local cause. Please consider supporting the Weekender Program for Students today!

06/04/2026

UPDATE: More work completed, more work to do. Our team got a lot done last night but we have more planning and more work to get done before our massive infrastructure upgrade is complete. We'll provide an update as to when the next window will be as soon as we know. Faster wireless packages and an exciting new service within Brockville will be coming soon!

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Thursday 06 04 26 Wireless Maintenance Update

The plan is set and we will be continuing our network upgrade work this evening. Our next maintenance window is scheduled to begin Thursday, June 4th, at 11:59 PM and will wrap up as late as Friday, June 5th, at 5:00 AM.

Like our previous windows, we are aiming for little to no disruption of service for our wireless clients. However, minor intermittent outages remain a possibility during these hours. Thank you all for your incredible understanding and support. This upcoming window is another critical piece in vastly improving our wireless service capability and boosting your network experience moving forward!

06/02/2026

Thursday 06 04 26 Wireless Maintenance Update:

Further progress was made but more work remains. Our network engineering team is formulating a new plan and once complete, we'll announce when a new maintenance window will be scheduled to continue our network upgrade.

As always, we appreciate everyone's understanding as we continue to work towards making our wireless network better than ever. Thanks!

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Previous Wireless Maintenance Update:

While the team did what they could today with minimal service interruption, it seems they need more time to finish the job. We will reserve another 7:00 AM to 12:00 PM window this Thursday, June 4th, which we hope will allow us to finish this phase of the Wireless backhaul upgrade. Wish us luck!

06/01/2026

Look what the wind blew in!

An unexpected occurrence happened to a Truespeed subscriber over the weekend. Fortunately, everyone is completely safe.

With the homeowners' full support, we thought we would bring a little lighthearted fun to this amazing photo. Give us your best caption for this picture in the comments below!

THE PRIZE: We will review the comments and award a $50 Truespeed bill credit to the one we like best! As anyone can win, if you're not presently a Truespeed subscriber, reach out, and we can take care of that!

Get creative, family-friendly and show us what you've got!

05/28/2026

A reminder that we are in the maintenance window right now. We will provide an update when done.

Important Network Upgrade Notice for Truespeed Wireless Clients

We are continuing to upgrade our wireless network in order to bring you higher bandwidth and improved performance. To complete these upgrades, a scheduled maintenance window is required.

Date: June 2nd
Time: 7:00 AM – 12:00 PM

What to Expect:
During this five-hour window, wireless connectivity may be intermittently unavailable. We recommend planning your online activities around these hours to minimize disruption. Our team will work quickly to finalize the upgrades and, if necessary, restore full service as soon as possible. Thank you for your patience as we continue to improve your network experience.

05/18/2026

A friendly reminder that we are closed today, Monday May 18th. We look forward to being open for normal hours tomorrow.

05/15/2026

05/14/2026

FINAL UPDATE

Service performance has been fully restored.

UPDATE

We have tech teams up two towers aligning the new bachaul now. Service should be fully restored shortly to those off Site 03 who are impacted.