04/17/2024
A two-year-old problem that prevented certain Windows PCs from upgrading to Windows 11 has finally been resolved by Microsoft.
In 2021, the company discovered that some PCs triggered the Blue Screen of Death when trying to install Windows 11. Microsoft tracked the problem to drivers (version 10.29.0.5152 or 10.30.0.5152) for Intel's Smart Sound Technology, which is designed to handle voice interactions with a PC.
Even though the issue was identified, Microsoft placed affected PCs on a "compatibility hold," which prevented them from upgrading to Windows 11. Users who wanted to get around this had to manually install updated drivers for Intel’s Smart Sound technology.
This past Friday, however, Microsoft quietly released an update that should make it easier for affected PCs to upgrade to Windows 11. A support document reveals that the updated Intel drivers "can be installed via Windows update by checking for Windows updates on your device. This is the preferred method of installing these and other drivers."
To learn more, head to PCMag.
https://www.pcmag.com/news/more-pcs-can-upgrade-to-windows-11-after-microsoft-drops-compatibility