17/03/2025
A technologist sees a hotel doorman and thinks “Let's automate this.” A finance veteran sees security, service, and human connection.
In this episode of Chief Digital Heroes in banking, Nick Philpott, Co-founder & Head of Partnerships at Zodia Markets, uses this analogy to challenge how we think about innovation in finance: it isn't about balancing old vs new — it's about understanding the true purpose of what we're trying to improve. Before we "disrupt" anything, we need to fully understand what we're disrupting and why. Sometimes the most valuable innovation isn't replacing systems but enhancing them with purpose.
Listen to the full episode!
🎙️Apple podcasts: https://hubs.li/Q03c1Z900
🎵Spotify: https://hubs.li/Q03c1RYx0