13/10/2026
Our AI receptionist now runs on ElevenLabs' newest voice model.
Last week we were at ElevenLabs' Netherlands launch in Amsterdam, and this week ML6's AI receptionist is already running on their newest voice model.
One thing that stood out at the event is how much voice AI is already doing in production. KPN shared that its voice agents handle about 60,000 calls a week, which made it a good moment to give our own receptionist agent an update as well.
The new v4 Turbo model responds quickly, with less than 150 ms to first speech, and tags like [๐ธ๐ข๐ณ๐ฎ๐ญ๐บ] and [๐ฑ๐ข๐ต๐ช๐ฆ๐ฏ๐ต๐ญ๐บ] let us control how the agent says things and not only what it says. For a phone conversation, where the tone of the first few seconds shapes how people see your company, that level of control makes a real difference. Architect, the new assistant in ElevenAgents, also helped us move faster through much of the setup and fine-tuning.
At ML6 we look at voice agents the same way we look at any AI system, by asking if it works reliably in production and if it adds value for the people using it. If you want to judge the result yourself, you can call our receptionist at +๐ฏ๐ฎ๐ต๐ฎ๐ต๐ฏ๐ฌ๐ญ๐ญ๐ฌ.
If you are exploring how voice AI could create value in your own organisation, our teams are always happy to chat.
