Walton has emerged as the most popular brand among all consumer brands of electrical, electronics and automobiles products in Bangladesh. Now, Walton brand is known at every household of the country. It proves that Walton has achieved a degree of success, which is unparalleled in the country’s business domain.
‘It’s Our Product’ (in Bangle: Amader Ponno)—a major slogan of the brand, leaves a stron
g impression about Walton’s commitment to deliver the best with Bangladesh identity. Walton brand of refrigerators has been adjudged the best among all local and foreign brands of refrigerators for their quality, affordability and durability at the just concluded Best Brand Award 2011 giving ceremony in Dhaka recently. Bangladesh Brand Forum and Nielsen Bangladesh Ltd jointly organized the event in the second week of July 2012. The brands were ranked following an extensive survey carried out by Bangladesh Brand Forum, in collaboration with Nielsen Bangladesh Ltd, a subsidiary of the world's largest survey research company of the United States, among 5,000 households across the country in May 2012. Besides, Walton brand of televisions has been judged as the second best brand in the brand ranking race. Walton has also been ranked as the 5th best brand among all best local brands, while the 18th best brand among all local and foreign brands of Bangladesh. Walton’s Servicing Networks
Walton’s motto is ‘Service First.’ Walton provides after-sale services for its products from its extensive servicing networks, which is the largest in Bangladesh. Walton customers of home appliances, electronics and automobiles receive after-sale services at free of cost from any parts of the country within only two hours. Known as ‘Walton Service Management System,’ Walton Service Centers are the only service centers in Bangladesh which has ISO Certification. Equipped with full-fledged computerized system and latest technology, these service centers remain open for customers seven days a week. Even these service centers remain open on holidays. More than 700 engineers and technicians work round-the-clock at these service centers where all kinds of spare parts of the Walton products are available. Customers are highly satisfied receiving after-sale services from Walton Service Centers. Walton also offers replacement warranty for its products, particularly for all kinds of refrigerators and freezers.
