Welcome to the official page of Airtel in Bangladesh, operated by Robi Axiata PLC (“Robi”), the licensee of the Airtel brand in the country! Following the landmark merger with Airtel Bangladesh on November 16, 2016, Robi became the combined entity, marking the largest telecom merger in Bangladesh and the first in the mobile telecom sector. To ensure a positive and engaging experience for
all visitors, we’ve outlined the following terms and conditions for the use of this page. By accessing and interacting with our page, you agree to comply with these terms:
Community Guidelines
• Respectful Interaction: We encourage open dialogue and engagement but request that all interactions remain respectful. Avoid offensive language, hate speech, and discriminatory comments based on race, gender, religion, or any other personal attributes.
• No Spamming: Please refrain from posting repetitive content, promotions, or irrelevant links. Such posts may be removed to maintain the quality of discussions.
• Privacy and Safety: Do not share any personal information, such as phone numbers or addresses, in the public space of this page. Airtel, which is a brand of Robi Axiata PLC (“Airtel”) will never ask for sensitive information via comments or direct messages. Content and Copyright
• Original Content: All content shared by Airtel is the intellectual property of Robi unless otherwise stated. It may not be used without prior written consent.
• User-Generated Content: By posting on our page, you grant Robi the right to use, modify, or share your content across our platforms without further consent or compensation. We will ensure proper attribution whenever applicable.
• Third-Party Content: Posts or comments containing links to third-party websites are not endorsed by Airtel brand or Robi. We are not responsible for the accuracy or reliability of external content. Terms of Use
• No Misrepresentation: Users must not impersonate other individuals or provide false information about their identity while interacting with the page.
• Complaints and Queries: If you have any concerns or queries regarding Airtel’s products and services, please contact us through the official channels (e.g., our customer care helpline or message us directly).
• Moderation: Airtel reserves the right to remove comments or posts that violate these terms, including content that is defamatory, abusive, or irrelevant. Repeat offenders may be banned from the page. Disclaimer
The views and opinions expressed by users on this page do not necessarily reflect those of Airtel brand or Robi. While we strive to ensure the accuracy of the information we provide, we do not guarantee the completeness or timeliness of all content shared here. Customer Service
Our dedicated Customer Service Team is here to assist you 24/7, 365 days a year. You can access all our services through My Airtel App or knock us on Messenger .These one-stop points are available to all our prepaid, postpaid, corporate, and international roaming subscribers. If you wish to call us from any other operator's number, please dial 01678-600786. Thank you for being part of our community and respecting these guidelines!
