25/08/2026
Job Description – Growth Executive
Position: Growth Executive
Experience: 2+ Years
Employment Type: Full-Time
Department: Growth / Business Development
Location: Uttara,Sector -13, Dhaka, Bangladesh
Job Summary
Golden Info Systems Limited is looking for a Growth Executive with 2+ years of experience to drive customer acquisition, customer onboarding, relationship management, and business growth.
The ideal candidate should have excellent communication and customer-handling skills, a strong customer-first mindset, and the ability to identify business opportunities, communicate with potential and existing customers, and convert opportunities into business.
Key Responsibilities
1. Customer Acquisition & Business Growth
Identify and develop new business opportunities through calls, emails, social media, referrals, and other channels.
Contact potential customers and introduce company products and services.
Understand customer needs and recommend suitable solutions.
Follow up with leads and prospects regularly to increase conversion.
Maintain and update the customer and lead database.
Achieve assigned monthly and quarterly growth targets.
2. Customer Calling & Communication
Make regular customer and prospect calls to understand requirements and identify opportunities.
Maintain professional communication with potential and existing customers.
Respond promptly to customer inquiries and follow up on pending requirements.
Schedule meetings and product/service discussions with potential customers.
Maintain regular communication throughout the customer journey.
3. Customer Onboarding
Coordinate and manage the customer onboarding process from initial confirmation to project/service commencement.
Collect necessary customer information and requirements.
Ensure smooth handover of customer requirements to the relevant internal team.
Follow up with customers to ensure a positive onboarding experience.
4. Customer-First Approach
Make customer satisfaction and customer needs a top priority.
Understand customer concerns and coordinate with relevant teams to provide timely solutions.
Maintain long-term relationships with customers.
Collect customer feedback and communicate improvement opportunities to management.
5. Lead Management & Follow-up
Generate, qualify, and manage leads through different channels.
Maintain accurate records of leads, prospects, conversations, and follow-ups.
Ensure no qualified lead is missed due to lack of follow-up.
Track the progress of leads from initial contact to conversion.
6. Sales & Business Development
Prepare and present company services and solutions to prospective customers.
Assist in preparing proposals, quotations, and business presentations.
Negotiate with customers within company guidelines.
Coordinate with technical and project teams to prepare suitable solutions for customers.
Support the sales process from lead generation through closing.
7. Market Research
Research market trends, customer needs, competitors, and potential business opportunities.
Identify new industries, customer segments, and markets for company services.
Provide market insights and growth opportunities to management.
8. Internal Coordination
Work closely with Business Analysts, Project Managers, Developers, Marketing, and Management.
Ensure customer requirements are properly communicated to the relevant teams.
Follow up on project/service progress when necessary.
Coordinate internally to ensure customers receive timely updates and support.
Educational Qualification
Bachelor’s degree in Computer Science and Engineering (CSE), Business Administration, Marketing, Management, or a related field.
Candidates from a recognized university are preferred.
Required Experience
Minimum 2 years of experience in Business Development, Sales, Growth, Customer Success, Customer Relationship Management, or a related position.
Experience in the IT/software industry will be an advantage.
Required Skills
Excellent communication and customer calling skills.
Strong customer relationship management skills.
Strong sales and negotiation skills.
Lead generation and follow-up skills.
Good understanding of business development.
Strong presentation and interpersonal skills.
Ability to understand customer requirements and business needs.
Good command of English and Bangla.
Proficiency in MS Office / Google Workspace.
Ability to work with CRM or lead-management systems.
Preferred Skills
Experience selling software, ERP, HRM, CRM, web development, mobile applications, or other IT services.
Experience with CRM tools and sales pipeline management.
Basic understanding of software development and digital services.
Experience in B2B sales and client management.
Ability to prepare proposals and business presentations.
Key Competencies
Customer-first mindset
Business growth mindset
Communication skills
Relationship management
Sales and negotiation
Lead generation
Problem-solving
Follow-up and coordination
Target-oriented approach
Teamwork
Time management
Ability to work under pressure
Performance Expectations
The selected candidate will be expected to:
Generate and qualify new leads.
Maintain regular customer and prospect communication.
Convert qualified leads into customers.
Ensure smooth customer onboarding.
Maintain strong customer relationships.
Achieve assigned growth and business development targets.
Identify new business opportunities for the company.
Salary & Benefits
Salary: Negotiable based on experience and skills
Career growth and learning opportunities
Professional and collaborative working environment
Opportunity to work with diverse software and technology projects
Performance-based growth opportunities
How to Apply
Interested candidates are requested to send their updated CV to [email protected] with the subject line “Application for Growth Executive.”
Company: Golden Info Systems Limited
