Zesh Solutions

03/05/2023

William H. Gates Sr. Fellowship Program: An Invitation to Explore Data and Accelerate New Discoveries

03/05/2023

01/05/2023

Always be a hard-working soul as nothing good comes easy in life…. So make the best of your efforts to achieve your goals….

Happy May Day to all the workers in the world!!! 🤟

25/03/2023

The best way to celebrate Ramadan is with your family and friends…. Wishing you a blessed season of festivities with your loved ones…. May you all are showered with the choicest blessings of Allah…. Wishing you health, happiness, and glory…..
Ramadan Mubarak to you from the Zesh Solutions family.

06/03/2023

Why do companies outsource BPO companies to increase customer satisfaction? Read our article

24/7 Support, BPO Companies, Business process outsourcing, Call Center, Communication, Cost Savings, Customer Satisfaction, Customer Service, Hidden Costs, Multilingual call support, Outsourcing, Scalability, Specialized Skills, Third-party providersWhy companies outsource BPO companies for their cu...

02/03/2023

Zesh Solutions is looking to expand its business and is seeking individuals or teams with Remote and Fulltime.

The following services are required:

1. Shopify store design and customization
2.Hot product research
3.Amazon account setup and management
4.Amazon SEO
5.Finding hot winning products for Shopify and Amazon dropshipping stores
6. Graphic design services
7. Expertise in Facebook and Google advertising
8. Product Description writer
9.. Any other relevant skills or services are welcome

Interested parties can fill out the provided form. No inbox

Please answer all questions carefully. If you don't follow the procedure your proposal will be declined.

26/02/2023

Providing the best live chat service requires attention to several key factors. Here are some tips to help you provide the best live chat service possible:

Be responsive: Respond to customer inquiries quickly and efficiently. Aim to respond to messages within a few seconds or minutes at most. Customers appreciate prompt attention and are more likely to be satisfied with your service if you respond quickly.

Be friendly and professional: Greet customers warmly and professionally, and use a friendly and conversational tone. Be polite, patient, and helpful throughout the interaction, even if the customer is frustrated or upset.

Be knowledgeable: Ensure that your team is well-trained and knowledgeable about your product or service. This will help them to answer customer questions accurately and effectively.

Use canned responses and templates: Use canned responses and templates to help your team respond to customer inquiries quickly and efficiently. This will also ensure that your team provides consistent answers and messaging to customers.

Personalize the conversation: Whenever possible, use the customer's name and refer to their previous conversations to personalize the conversation. This will help customers feel valued and build rapport with your team.

Monitor and improve: Monitor your live chat conversations regularly and identify areas where you can improve. This could include improving response times, adding more information to canned responses, or improving the training of your team.

Continuously optimize: Continuously optimize your live chat service to improve the customer experience. Use feedback from customers to identify areas for improvement, and consider using analytics to track metrics like response times and customer satisfaction.

By following these tips, you can provide the best live chat service possible, which will help you to improve customer satisfaction and build long-term customer loyalty.

13/02/2023

"Exciting news! Please join us in welcoming Shahadat Hossain Chowdhury as the newest member of the Zesh Solutions team as the Business Development Manager! With his expertise and experience, we are confident that he will be a valuable addition to our company. Let's give him a warm welcome and wish him all the best in his new role! "