WTCO

27/08/2026

20/08/2026

📡 **Regional Australia is being left behind on telecommunications — and the data backs it up.**

A new report from the Telecommunications Industry Ombudsman highlights the challenges people and businesses across regional, rural and remote Australia continue to face.

Poor mobile coverage. Longer fault resolution times. Fewer service choices. And when communications go down, the consequences can be much bigger.

For regional businesses, that can mean:

📞 Missed customer calls
💳 EFTPOS unable to process payments
🌐 Internet and cloud systems offline
📦 Difficulty communicating with suppliers
🚜 Connected farm and monitoring systems unavailable

The TIO analysed **27,882 complaints from regional, rural and remote Australians** across two financial years.

For us here in Western Victoria, the message is pretty clear:

**Regional shouldn't mean second-rate.**

We've taken a closer look at the report, what it means for local businesses, and why having the right NBN, mobile, phone and backup strategy matters.

👉 Read the full article:
https://www.wtco.com.au/left-behind-why-regional-australia-still-deserves-better-telecommunications/

**WTCO | Local telecommunications knowledge for Western Victoria.**

Book a FREE 30 min communications audit.
https://calendly.com/wtco/30min

18/08/2026

📞 **When was the last time you actually reviewed your business phones and internet?**

For many businesses, the answer is: **not for years.**

At WTCO, we offer **on-site Communications Audits** for businesses across Western Victoria.

We come to your business and look at how your communications are actually working day to day — not just what it says on the bill.

We can review:

☎️ Your current phone system and call handling
📊 Missed calls and customer call activity
🌐 NBN, internet and FTTP upgrade opportunities
📱 Mobile and remote working requirements
📡 Wi-Fi and connectivity issues
🛠️ Existing equipment and ongoing support
💡 Opportunities to simplify or improve your setup

Even if everything seems to be working fine, an on-site review can uncover opportunities to **improve how calls are handled, make life easier for staff and ensure customers can reach you when they need to.**

👉 **Find out why a WTCO Communications Audit is worth doing:**
https://www.wtco.com.au/wtco-communications-audit/

Or call the WTCO team on **1300 765 985** to organise a visit.

**WTCO – Warrnambool Telephone Company**
Local people. Local support. Better business communications.

Book a FREE 30 min communications audit.
https://calendly.com/wtco/30min

05/08/2026

South West Victoria's mobile network continues to improve, with new towers, expanded 5G coverage and additional infrastructure either completed, underway or planned across the region.
As part of the Victorian Government's Connecting Victoria program, the region is seeing continued investment in mobile infrastructure, including:

✅ 3 new mobile towers
✅ 8 existing towers upgraded to 5G
✅ A proposed new Optus 4G/5G tower at Northpoint
✅ Improved coverage around Warrnambool Base Hospital and Deakin University

For local businesses, stronger mobile networks mean more reliable EFTPOS, better mobile broadband backup, improved call quality and greater resilience during emergencies. For residents, it means fewer dropouts, faster mobile data and better coverage where it's needed most.

We've put together a summary of what's changing, where the upgrades are happening, and what it means for South West Victoria.

📖 Read the full story:
https://www.wtco.com.au/south-west-victorias-mobile-network-is-getting-a-major-upgrade/

💬 Where do you still experience poor mobile coverage around South West Victoria? Let us know in the comments—we'd love to hear your experiences.

03/08/2026

📱 Keep your mobile number. Upgrade everything behind it.

If your business runs on a mobile number, you already know the problem — one phone, one person, and every customer conversation lives or dies with it.

With WTCO Advanced PBX, you can port that same number your customers already trust and turn it into a full business phone system:

✅ Professional reception & call queues
✅ Call recording for training and accountability
✅ AI call reporting — see what you're missing
✅ Answer on desk phones, desktop or the mobile app
✅ Business hours & after-hours call routing

No new number to give out. No missed opportunities. Just your existing number, working a lot harder.

From $36 per user, per month.*

📞 Call 1300 765 985 or send us a message to see how it works for your business.

26/07/2026

🚨 **Reminder – SMS Alerts Today at 2:00pm AEST** 🚨

Today at **2:00pm AEST**, eligible mobile phones across Australia will receive a **test Emergency Alert SMS message**.

📱 **What to expect:**
✅ A text message sent to compatible mobile devices.
✅ No action is required.
✅ This is only a test of the Emergency Alert system.

Emergency Alert is used by emergency services to warn people about serious threats such as bushfires, floods, cyclones and other major emergencies.

If your phone receives the message today, there's nothing to worry about – it's simply confirming the system is working as intended.

Stay informed. Stay prepared.

— The WTCO Team
📞 1300 765 985
🌐 [www.wtco.com.au](http://www.wtco.com.au)

21/07/2026

🏡 Reliable NBN. Local Support.

When your internet matters, so does the company behind it.

At WTCO, we're proud to provide fast, reliable NBN. Backed by real local support across Western Victoria.

No overseas call centres.
No being passed around.
Just local people who know your area and are here when you need us.

Whether you're working from home, streaming, gaming, or simply want an internet provider that answers the phone, we're here to help.

✅ Local support team
✅ Month-to-month plans
✅ Unlimited data options
✅ Fast NBN speeds
✅ Professional installation and advice

Join hundreds of local homes and businesses who trust WTCO to keep them connected.

📞 1300 765 985
🌐 www.wtco.com.au

WTCO. Local People. Local Support. Local Experts.

Book a FREE 30 min communications audit.
https://calendly.com/wtco/30min

07/07/2026

📢 NBN wholesale prices have increased... but ours haven't. (For now.)

From 1 July, NBN wholesale prices increased across Australia, which means many internet providers are reviewing their plan pricing.

At WTCO, we've made the decision to keep our current NBN plan prices the same—for now.

We know households and businesses are already dealing with rising costs, so wherever possible, we're committed to delivering great value without passing those increases straight on.

When you choose WTCO, you're getting more than just an internet connection.

✅ Local Australian support
✅ Honest advice from real people
✅ Reliable NBN plans
✅ No lock-in contracts
✅ A team that knows your business

We're continuing to monitor wholesale pricing and will keep our customers informed if anything changes in the future.

If you've received a price increase from your current provider, now might be a good time to compare your options.

https://www.wtco.com.au/wtco-nbn-fttp-upgrades/

📞 1300 765 985
🌐 www.wtco.com.au

Local. Reliable. Australian.

At WTCO we strive to provide telecommunications and technology systems that enables productivity and streamlines your business operations.We are focused on helping you embrace today’s technology and use it to improve, simplify and future proof your business.

08/06/2026

📶 The New NetComm Wi-Fi 7 Modem – Is It Worth the Upgrade?

If you've upgraded your NBN but still have slow Wi-Fi, dead spots, buffering, or dropped Teams calls, your modem could be the bottleneck.

In our latest blog, we take a look at the new NetComm Wi-Fi 7 modem and mesh system, what makes it different, and who should consider upgrading.

Whether you're running a busy office, working from home, or simply want better coverage throughout your property, Wi-Fi 7 could be the upgrade that makes the biggest difference.

Read the blog:

https://www.wtco.com.au/the-new-netcomm-wi-fi-7-modem-is-it-worth-the-upgrade/

📅 Need help assessing your current setup?

Book a WiFi Upgrade Review:

https://calendly.com/wtco/modem-wifi

📞 1300 765 985

03/06/2026

📞 Do schools really need to replace their phone system because of the Optus changes?

Not always.

Many NEC systems can be migrated, adapted, or partially upgraded without replacing everything.

Learn about:
✅ SIP migration
✅ ATA gateway options
✅ Hybrid NEC + Cloud PBX solutions
✅ Full cloud upgrades

Read more:

https://www.wtco.com.au/school-phone-systems-and-the-optus-changes-do-you-really-need-a-new-pbx/

📅 Book an assessment:

https://calendly.com/wtco/school-phone-system-options