SoftLabs

SoftLabs SoftLabs is an Australian-owned, women-led enterprise software company established in 1991.
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With a strong presence in Australia and New Zealand, we specialise in Industry Automation Solutions, ERP Implementations, Consulting, and Software Management. Our commitment to innovation and excellence drives us to deliver tailored solutions that empower businesses to thrive in a dynamic marketplace.

- ERP for Aged and Home Care
- ERP for Manufacturing
- ERP for Distribution
- ERP for Government
- ERP for Corporates

Choosing between managed services and an internal IT team is a strategic decision, not simply a cost comparison. Our lat...
16/10/2026

Choosing between managed services and an internal IT team is a strategic decision, not simply a cost comparison. Our latest article examines the strengths, risks and responsibilities of each model, including scalability, governance, expertise and ongoing support. For aged care, manufacturing, commercial and government organisations, the right approach can improve resilience while keeping technology aligned with business priorities. It’s a practical guide to making a confident, well-governed decision about your IT operating model.

https://www.softlabs.com.au/managed-services-versus-internal-it-compared/

A growing business cannot scale confidently when its financial system produces uncertainty around the general ledger, re...
15/10/2026

A growing business cannot scale confidently when its financial system produces uncertainty around the general ledger, reporting structures or company configuration.

Customers need targeted assistance to stabilise and extend its financial-system environment while preparing for operational expansion.

SoftLabs supported Epicor with User Defined Database configuration, reporting setup, resolution of General Ledger issues and the creation of additional company entities.

The published outcome was a more stable and scalable environment, stronger reporting structures and greater confidence in financial operations.
Transformation is not always a large replacement programme. Sometimes the highest-value step is resolving the configuration and control issues preventing an existing system from supporting growth.

Read the case study: https://www.softlabs.com.au/case-studies/finance-system-stabilisation-and-company-setup-for-tritech-refrigeration-property-management/?utm_source=Facebook&utm_medium=organic_social&utm_campaign=October_Post_10&utm_content=CaseStudy_Stable+financial+system

15/10/2026

🎉 Celebrating 35 Years of SoftLabs | 1991–2026 🎉

35 Years of Innovation. 35 Years of Partnerships. 35 Years of Excellence.

From our beginnings in Australia in 1991 to becoming a trusted enterprise technology solutions provider, SoftLabs has been driven by one commitment — Demands Delivered.

Over the past 35 years, our journey has been shaped by innovation, resilience, strong partnerships and an unwavering commitment to delivering value to our customers.

💙 35 Years of Trust — Building lasting relationships with customers and partners.

🤝 35 Years of Partnerships — Collaborating with organisations to deliver meaningful business outcomes.

💡 35 Years of Innovation — Supporting digital transformation through ERP solutions, industry automation, software development, technology consulting and cybersecurity.

👥 35 Years of Empowering People — Bringing together expertise, talent and technology to help businesses succeed.

🚀 35 Years of Looking Forward — Embracing AI, intelligent automation and next-generation digital solutions to shape the future.

As we celebrate this significant milestone, we extend our heartfelt gratitude to our customers, employees, partners, associates and everyone who has been part of the SoftLabs journey.

Our past inspires us. Our people strengthen us. Our future excites us.

Here's to 35 remarkable years — and to many more years of innovation, growth and success together!

🏆 SoftLabs — Demands Delivered.

🇦🇺 Proudly Australian Since 1991.

🌐 www.softlabs.com.au

Disconnected systems can slow decisions, increase risk and make transformation harder than it needs to be. Our latest ar...
15/10/2026

Disconnected systems can slow decisions, increase risk and make transformation harder than it needs to be.

Our latest article outlines a disciplined approach to improving enterprise system integration, from governance and planning through to implementation, change support and ongoing optimisation.

With experience supporting aged care and manufacturing organisations through Epicor implementations, SoftLabs helps clients build scalable, reliable systems backed by accountable delivery and long-term support.

It’s a practical guide for leaders seeking stronger performance, better visibility and a trusted integration partner.

https://www.softlabs.com.au/how-to-improve-system-integration/

Multi-site manufacturing is not simply the same operation repeated in several locations. Each facility can develop diffe...
14/10/2026

Multi-site manufacturing is not simply the same operation repeated in several locations. Each facility can develop different processes, inventory practices, reporting cycles and system configurations.

Without a shared operational model, leaders may struggle to compare performance, balance stock, standardise quality or consolidate reporting with confidence.

A multi-site ERP review should ask:
- Which processes must be consistent?
- Where does local flexibility still matter?
- Can inventory be viewed across the network?
- Are measures defined the same way at every site?
- Who owns master data and system governance?

The goal is not to make every site identical. It is to help the organisation operate as one connected business.

Read the guide: https://www.softlabs.com.au/erp-services-formulti-site-manufacturers-in-australia/?utm_source=Facebook&utm_medium=organic_social&utm_campaign=October_Post_8&utm_content=Multiple+Sites+Operate+as+One+Business

Traceability is more than tracking a product—it’s about building accountability, quality and confidence into every stage...
14/10/2026

Traceability is more than tracking a product—it’s about building accountability, quality and confidence into every stage of manufacturing. Our latest article shows how a practical traceability model can connect people, processes and systems while supporting compliance and operational efficiency. With the right ERP expertise and implementation partner, manufacturers can create a reliable, scalable foundation for better decisions and stronger customer outcomes.

https://www.softlabs.com.au/manufacturing-traceability-example/

ERP implementation is more than selecting software—it requires disciplined planning, strong governance and a partner acc...
13/10/2026

ERP implementation is more than selecting software—it requires disciplined planning, strong governance and a partner accountable for results.

“ERP Implementation That Delivers Results” explores how SoftLabs supports organisations from strategy and process design through to implementation, change management and ongoing support.

With deep sector experience and Epicor expertise across aged care and manufacturing, SoftLabs helps clients build scalable, compliant systems that deliver lasting operational value.

The result is a structured path to modernisation, backed by a partner committed to quality and customer satisfaction.

https://www.softlabs.com.au/erp-implementation-that-delivers-results/

A production delay often begins before the affected activity starts.The warning may be sitting in a drawing change, a qu...
13/10/2026

A production delay often begins before the affected activity starts.

The warning may be sitting in a drawing change, a quality hold, an incomplete production update or a delivery discrepancy.

For precast manufacturers, which hand-off creates the most avoidable delay in day-to-day operations?

Vote below in the comments. We will add a practical interpretation of the results in the following week

For context, explore how connected precast workflows can support production planning, quality, tracking and delivery: https://www.softlabs.com.au/erp-for-precast/?utm_source=Facebook&utm_medium=organic_social&utm_campaign=October_Post_4&utm_content=Precast+operations+in+control

ERP training is more useful when employees can apply it to the work, controls and decisions they manage every day. A met...
12/10/2026

ERP training is more useful when employees can apply it to the work, controls and decisions they manage every day.

A metal-processing organisation required ERP system training while maintaining strict system-access and data-protection requirements.

SoftLabs delivered desk-based sessions aligned with operational schedules and covered finance, inventory, sales, distribution, reconciliation and year-end activities. Detailed user guides were also developed for ongoing reference.

The published outcome was stronger user familiarity and confidence, secure knowledge transfer and reference material that continued supporting teams after the sessions ended.

Effective training should reduce dependence—not create another reason to call an external specialist.

Read the case study: https://www.softlabs.com.au/case-studies/hands-on-iscala-3-5-erp-training-to-strengthen-operational-capability/?utm_source=LinkedIn&utm_medium=organic_social&utm_campaign=October_Post_6&utm_content=Capability+Control

Software integrations rarely fail because of technology alone; they fail when planning, ownership, governance and change...
12/10/2026

Software integrations rarely fail because of technology alone; they fail when planning, ownership, governance and change management are overlooked. For aged care, manufacturing and other complex organisations, disconnected systems can create compliance risks, process delays and costly rework. Our latest article explores the common causes of integration failure and the practical steps leaders can take to build a more reliable, scalable foundation with the right implementation partner.

https://www.softlabs.com.au/why-do-software-integrations-fail/

Address

Level 1, Suite 20, 330 Wattle Street
Ultimo, NSW
2007

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

+611300207208

Website

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