Customer Consulting Group

Customer Consulting Group CCG make work-life easy by designing implementing & supporting Zoho-based business software solutions

We are delighted to share that this week we received the Zoho HR Solutions Partner of the Year award!Thank you to all ou...
10/07/2025

We are delighted to share that this week we received the Zoho HR Solutions Partner of the Year award!

Thank you to all our customers and staff that made this possible.

Thank you to Zoho Australia and New Zealand for your ongoing support.

And thank you to the Zoho People & Recruit teams for continuing to innovate and deliver great products that enable organisations of all shapes and sizes to streamline HR processes and operations.

14/06/2024

We are excited to share a video case study showcasing elements of how one of our customer's The Men's Table is leveraging Zoho to make Work-Life Easy and maximise the impact of the great work they are doing in the community.

We feel honoured to be part of their journey and recommend you to take a look at how they are supporting men, their families and loved ones across Australia.

Thank you The Men's Table for sharing your story and more importantly for the positive impact you have made on the community.

We are very proud to announce that we have made the finalist list for our 4th year in the Australian Small Business Cham...
08/03/2024

We are very proud to announce that we have made the finalist list for our 4th year in the Australian Small Business Champion Awards!

Thank you to everyone that has supported us through the years and made this achievement possible. 😀

For more information on the awards please visit https://businesschampions.com.au/

Join us on Thursday, the 12th of October, from 12:15pm - 1:00pm (AEDT) for the next 'Lunch & Learn with CCG' event.This ...
09/10/2023

Join us on Thursday, the 12th of October, from 12:15pm - 1:00pm (AEDT) for the next 'Lunch & Learn with CCG' event.

This is a free webinar where we will be talking about the capabilities provided by integrating Zoho CRM and Zoho Survey help small and medium businesses 'Listen to your customers'.

Visit https://meet.zoho.com/4W3zrqtd49 to register.

Here at the EOS Strong in Six event looking forward to chatting with business owners from all across the globe about how...
31/08/2023

Here at the EOS Strong in Six event looking forward to chatting with business owners from all across the globe about how CCG and Zoho can help them get more traction with their business growth.

Earlier this year, we decided to implement EOS, the Entrepreneurial Operating System®, within our business. This is not ...
28/08/2023

Earlier this year, we decided to implement EOS, the Entrepreneurial Operating System®, within our business. This is not a software operating system as many people initially think, rather it is a complete set of simple concepts and practical tools that has helped thousands of entrepreneurs around the world get what they want from their businesses.

We have been loving the journey of getting everyone on the same page with our Vision and gaining Traction by instilling focus, discipline, and accountability throughout the company so that everyone executes the vision – every day.

In fact, we have loved it so much that we have decided to sponsor their "Strong in Six" Business Traction Event in Sydney on Thursday this week.

The event is designed to teach attendees how to get more of what they want from their business. It will introduce EOS® to companies not yet running on EOS and provide deeper communal learning for those already using EOS Tools.

We believe there are still a couple of spots left, so if you are interested in learning ways you can strengthen your business, we encourage you to consider registering for the event at the link below and, as a little side benefit, be able to catch up with a couple of "CCGers" attending the event.

https://customer.net.au/45y1NlG

If you want to increase productivity within your organisation by leveraging software, but can't find exactly the right a...
17/08/2023

If you want to increase productivity within your organisation by leveraging software, but can't find exactly the right application, we encourage you to join us at 12:15 PM AEST on Thursday, the 24th of August, for our next 'Lunch & Learn with CCG' event.

During this 45-minute webinar, we will provide an overview of some brand-new user experience capabilities within the No-Code/Low-Code custom application builder platform, Zoho Creator.

To register, visit https://meet.zoho.com/TeRuLlZKA9

If you don't have plans for lunch today, why not spend that time with us and learn something in the process? It's not to...
26/07/2023

If you don't have plans for lunch today, why not spend that time with us and learn something in the process? It's not too late to register for today's session - 'Increase Productivity & Reduce Paperwork with Digital Signatures'.

Register at https://customer.net.au/3q5vlaK

Yesterday we had the pleasure of meeting a bunch of Zoho Desk users at the ZohoCommunity User Group meeting in Sydney an...
26/07/2023

Yesterday we had the pleasure of meeting a bunch of Zoho Desk users at the ZohoCommunity User Group meeting in Sydney and learning about how they leverage Zoho's Customer Service tool. It was also really great to hear from Zoho representatives about the latest and greatest innovations that have been released to provide even more efficiencies and value.

Join us on Thursday, the 27th of July, from 12:15pm - 1:00pm for the launch of our new free webinar series we are callin...
24/07/2023

Join us on Thursday, the 27th of July, from 12:15pm - 1:00pm for the launch of our new free webinar series we are calling Lunch & Learn with CCG.

The first session will cover ways to leverage Zoho CRM, Zoho Writer and Zoho Sign to "Increase Productivity & Reduce paperwork with Digital Signatures". We will also be including a part that showcases some of the new capabilities of Zoho's Artificial Intelligence (AI) tool Zia.

Visit https://meeting.zoho.com/register?sessionId=1020857782 to register.

We are pleased to announce that this new financial year brings a new focus for us at CCG. As of the 1st of July 2023, we...
03/07/2023

We are pleased to announce that this new financial year brings a new focus for us at CCG. As of the 1st of July 2023, we completed a business restructure that aims to provide our customers with better service levels.

Customer Consulting Group (CCG) will now focus all our energy on designing, implementing and supporting Zoho-based solutions, and Centauri (a company that we merged with last year) will be focusing all its energy on Microsoft-based solutions.

Over the weekend, our employee, customer and supplier contracts were all transitioned across to this new structure, along with a range of changes to our internal systems and processes.

With this in mind, if you are interested in hearing more about Microsoft-based solutions we recommend that you follow Centauri.

As a result of this change, we are also delighted to announce the promotion of Kerryn Sonnet to take the role of Chief Operating Officer. Kerryn has been with us for 18 months and through that time has been leveraging her 14 years of Zoho experience to build the Zoho practice within CCG.

We are excited about what this new focus will enable us to provide our customers. More education, enhanced service offerings, streamlined processes and a simpler fee structure.

Address

Level 35, Tower One Barangaroo, 100 Barangaroo Avenue
Sydney, NSW
2000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611800960098

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