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http://www.medicaldirector.com/

MedicalDirector, 400 George Street, Sydney (2026)

23/10/2026

“When I make a clinical decision, I need to trust the information in front of me. Not just that it exists, but that it's right, current and complete," Dr Pratiksha Nirmal.

At the AAPM Conference, Telstra Health Clinical Director Dr Pratiksha Nirmal and Product Lead Cameron Sampson explored the shift from digitised records towards better-connected information, people and care across healthcare settings.

The discussion highlighted why having information isn't enough. To support better decisions and reduce administrative burden, information must move with its clinical context, helping create a more connected healthcare experience with "one patient, one view".

"Fragmentation is both a patient care problem and a workload problem. When healthcare services don't connect effectively, general practice is left to bridge the gaps."

Pulse+IT captured the discussion, which also provides useful context for Telstra Health's Corus™.

Read article: https://www.pulseit.news/australian-digital-health/need-for-connected-care-beyond-digital-records-aapm-conference-told/

Learn more about Corus™: https://www.telstrahealth.com/corus/

20/10/2026

Appointment management just got easier in MedicalDirector Clinical & Pracsoft 4.4.

Built from customer feedback, Version 4.4 introduces enhancements designed to simplify scheduling and reduce administrative effort for practice teams.

Key improvements include:
✅ A modernised Appointment Book experience
✅ Drag-and-drop appointment rescheduling
✅ Streamlined workflows designed to save time and improve efficiency

These enhancements are part of a broader set of updates across MedicalDirector Clinical & Pracsoft 4.4, helping practices optimise clinical, administrative and billing workflows.
To help you get the most from these new capabilities, we've created a training video showcasing the latest appointment management updates and improvements.

Watch the Appointment Management training video:
https://medicaldirector.com/products/clinical/whats-new/
Download MedicalDirector Clinical & Pracsoft 4.4 today:
https://www.medicaldirector.com/upgrade/clinical-and-pracsoft-4-4-release

13/10/2026

What does it take to move from disconnected healthcare to truly connected care?

We’re looking forward to joining practice managers and healthcare leaders at the 2026 AAPM National Conference in Brisbane to explore how better-connected information can help create more seamless experiences across the care journey.

Join us for the 30-minute session Disconnected to Connected: Navigating Fragmented Care Across Providers. Come and meet Telstra Health Clinical Director Pratiksha Nirmal and the Telstra Health team.

You can also catch Cameron Sampson for the one-hour MedicalDirector Masterclass, Get more from MedicalDirector: What’s New, What’s Next?, exploring the latest MedicalDirector capabilities and what’s ahead.

📅 13–16 October 2026
📍 Brisbane Convention & Exhibition Centre, Brisbane

👉 Heading to AAPM? Come and meet the team, join the conversation and explore what a more connected future for healthcare could look like.

Learn more and view the AAPM program https://ow.ly/1hjK50ZSWFc

06/10/2026

What does it take to move from disconnected healthcare to truly connected care?

We’re looking forward to joining practice managers and healthcare leaders at the 2026 AAPM National Conference in Brisbane to explore how better-connected information can help create more seamless experiences across the care journey.

Join us for the 30-minute session Disconnected to Connected: Navigating Fragmented Care Across Providers. Come and meet Telstra Health Clinical Director Pratiksha Nirmal and the Telstra Health team.

You can also catch Cameron Sampson for the one-hour MedicalDirector Masterclass, Get more from MedicalDirector: What’s New, What’s Next?, exploring the latest MedicalDirector capabilities and what’s ahead.

📅 13–16 October 2026
📍 Brisbane Convention & Exhibition Centre, Brisbane

👉 Heading to AAPM? Come and meet the team, join the conversation and explore what a more connected future for healthcare could look like.

Learn more and view the AAPM program https://ow.ly/Ej5w50ZSWFb

06/10/2026

An improved MedicalDirector experience, built from customer feedback.

MedicalDirector Clinical & Pracsoft 4.4 is now available.

You asked, and we listened. Version 4.4 brings customer feedback to life with meaningful enhancements across clinical, administrative and billing workflows.

From appointment management and patient communications to clinical documentation and claiming workflows, we've focused on the areas practices told us matter most.

✅ Recalls and Outstanding Actions from the Holding File

✅ Modernised Appointment Book

✅ Drag-and-drop appointment rescheduling

✅ Claiming workflow enhancements

✅ Telehealth workflow improvements

Download Version 4.4 today: https://www.medicaldirector.com/upgrade/clinical-and-pracsoft-4-4-release

01/10/2026

An improved MedicalDirector experience, built from customer feedback.

MedicalDirector Clinical & Pracsoft 4.4 is now available.

You asked, and we listened. Version 4.4 brings customer feedback to life with meaningful enhancements across clinical, administrative and billing workflows.

From appointment management and patient communications to clinical documentation and claiming workflows, we've focused on the areas practices told us matter most.

✅ Recalls and Outstanding Actions from the Holding File

✅ Modernised Appointment Book

✅ Drag-and-drop appointment rescheduling

✅ Claiming workflow enhancements

✅ Telehealth workflow improvements

Download Version 4.4 today: https://www.medicaldirector.com/upgrade/clinical-and-pracsoft-4-4-release

30/09/2026

Keeping practice software up to date shouldn’t mean disrupting your day.

Managing regulatory changes, billing updates and evolving clinical requirements can create additional administrative burden for busy practices. And that burden is already significant, with 77% of GPs reporting dissatisfaction with their administrative workload.

At the same time, digital connectivity is becoming increasingly important. When asked which digital health initiative would have the greatest positive impact on their practice, 46% of 670 Australian GPs nominated improved interoperability between systems.

With Helix’s automatic updates, practices receive the latest regulatory, billing and workflow enhancements as soon as they’re available, helping teams stay compliant, efficient and focused on delivering patient care, without manual installs or downtime.

Latest updates include:
✅ ACMA SMS changes implemented to support continuity of service
✅ Updated Assignment of Benefit functionality
✅ July 2026 MBS and DVA Fee Schedule updates available
✅ Enhanced prescribing workflows to further support ePrescribing

Want to see what’s new? Learn more about the latest Helix release and what it means for your practice:
https://www.medicaldirector.com/support/product-updates/helix

24/09/2026

When 77% of GPs are dissatisfied with their administrative workload, every manual process matters.

Pathology is becoming increasingly digital and connected. Around 4 million pathology reports are now uploaded each week to My Health Record, while Sharing by Default reforms are accelerating the exchange of health information across Australia.

For busy practices, that makes removing unnecessary steps from everyday workflows even more important.

Smart Connect in MedicalDirector Clinical helps simplify the pathology request process, allowing clinicians to generate, edit, electronically sign and securely send pathology eRequests within their existing workflow.

That means fewer manual steps and a more connected experience, helping clinicians spend less time on administration and more time focused on patient care.

Ready to simplify pathology requests in your practice?

Find Smart Connect in the Smart Bar and learn more:
https://www.medicaldirector.com/smarter

18/09/2026

📊 Turn practice data into practice improvements

Smart Visual Dashboards give you a clear view of the metrics that matter most, from appointments and revenue to billing trends and performance insights.

✅ Easy-to-read visual dashboards
✅ Clearer visibility into bulk billing incentive activity and performance
✅ Actionable insights to support better decisions
✅ Less time reporting, more time focused on patient care

👉 Learn how Smart Visual Dashboards can help create practical improvements across your practice: https://www.medicaldirector.com/solutions/smart

09/09/2026

Connected care starts with connected referrals.

Every referral is an opportunity to improve care coordination and the patient experience. Yet many practices still rely on manual processes that can create delays, duplicate work and increase administration.

By integrating Consultmed with MedicalDirector Clinical, GPs can now create and send secure eReferrals directly within their existing workflow.

The result is a more streamlined referral process that supports better information sharing, reduces administrative burden and helps practices deliver more connected care.
✅ Secure eReferrals within MedicalDirector Clinical
✅ Less duplication and manual processing
✅ Better referral quality and workflow efficiency

Learn more: 🔗 https://www.medicaldirector.com/marketplace/consultmed

MedicalDirector

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