NUGETEC has a world-class facility within Kolkata enabled to service the global market by deploying the best of breed technology to run its operations 24 hours a day, 6 days a week. The NUGETEC Management Team has a combined experience of over 10 years in the Outsourcing/ BPO sector. They have collectively amongst themselves implemented, operated and managed Contact Centers, BPO`s and clients in t
he U.K, U.S and Australia Market: Our environment is designed to be your Captive. We see all our partnerships with the view that we are an extension to your business. Our services include and are not limited to:
Customer Contact Services - This can provide inbound or outbound contact centre services for voice. This covers various service desk functions like customer service, collections, telesales, marketing and sourcing support. Website Designing //SEO //Collections //Marketing //Call Center Business Setup for new/experience companies //Training Solutions //Data outsourcing //Human Resources //Learning & Training Outsourcing //Analytics and Data Management //IT Services //Quality Assurance //Workforce ManagementThe facility has 1500 sq ft and the scalability to house over 60 agents. This enables us to process large intakes of staff and accommodate them in a modern and well equipped environment ensuring continuous skills development for our best in class workforce. At NUGETEC our ethos is that the core of our operations is our people. We have a work friendly and conducive environment that will allow our staff to enjoy his work. NUGETEC believes firmly in establishing India as a major Outsourcing destination. We have fully allocated operational agents workstations within the Center to encourage local and or international operators to base their business in our facility. This will allow outsourcers to access state of the art facilities and best of breed technology without large start-up costs. At NUGETEC we have a complete redundant electrical infrastructure with backup UPS, Internet and a monitoring security rooms connected to facility access control and CCTV systems. Backed by competent management and a commitment to relentless attention to quality and excellence, we ensure that the clients business is in safe hands.