Kudosity

09/10/2026

Congratulations Grace Briones. Thank you for leading the business and supporting our customers in the Philippines 🇵🇭

A new chapter for Miss Grace Briones and Burst SMS Philippines!

We’re delighted to announce Grace Briones’ promotion to Country Manager, Philippines. We’re excited for what’s ahead as Grace takes on her new role and we continue helping businesses across the Philippines connect with their customers.

23/07/2026

A full room, plenty of questions and a lot of honest conversations on Day 1 of hashtag 🙌

Retailers aren’t asking how to send more messages. They’re asking how to get more value from each one.

That means recovering more abandoned carts. Keeping customers informed after they buy. Connecting messaging with the tools teams already use. And seeing what actually leads to a click, a purchase or a repeat customer.

In our Tech Talk, Jules Holden and George Cassimatis shared three real SMS customer flows and what each one showed us about segmentation, timing and relevance.

A big thank you to Theodore Avery, the Ecommerce Equation team, everyone who joined the session and the people who stopped by the Kudosity stand afterwards to keep the conversation going.

We’re back for Day 2 today 🎉
Come and talk to us about , , , or the customer journey you’re trying to improve.

Not at the event? Send us a message, and we’ll share the key takeaways 😊

15/07/2026

⏳ Online Retailer starts next week. If SMS is already part of your e-commerce strategy, come and see how to make it work harder.

Don't miss our Tech Talk on how e-commerce retailers can recover more revenue, improve lifecycle messaging and measure return on SMS spend.

📅 Wednesday 22 July
⏰ 9:40am – 10:10am
📍 ICC Sydney
You can also visit the Kudosity booth for a walkthrough of Shopify SMS, attribution and cart recovery, and go into the draw to win a DJI Osmo Pocket 4, RRP $769 🎁

See you there 😊

Learn more: https://kudosity.com/resources/events/online-retailer

09/07/2026

If SMS is part of your e-commerce stack, the question is not just “did it send?” It is:

⦾ Did it recover revenue?
⦾ Did it drive a purchase?
⦾ Can you prove the return?
⦾ Can you scale it without increasing cost?

Join Kudosity and Equation at Online Retailer Conference and Expo Retailer for a practical Tech Talk built for ecommerce retailers.

Featuring:
Holden, Kudosity
Cassimatis, Ecommerce Equation

You’ll learn how Shopify merchants are using SMS for cart recovery, lifecycle messaging, automation and revenue attribution.

Can’t make the session? Visit the Kudosity booth for a walkthrough.
More info: https://kudosity.com/resources/events/online-retailer

07/07/2026

Six months ago, we launched the Kudosity Shopify SMS app, and these are the results Australian merchants are already seeing:

⦿ Abandoned cart recovery: 250x average ROAS
⦿ Campaign revenue: 16.4x average ROAS

Most SMS platforms tell you what was delivered, opened or clicked.

Kudosity shows you what matters commercially: cost in, revenue out.

Holden will unpack what that looks like for ecommerce teams at Retailer.

Tech Talk: Messaging strategies that actually drive revenue without breaking the bank
📅 Wednesday 22 July
⌚ 9:40 am to 10:10 am
📍 ICC Sydney

For more info: https://kudosity.com/resources/events/online-retailer
See you there!

02/07/2026

Every message should make money. At Online Retailer Conference and Expo 2026, we’ll be showing ecommerce teams how to turn SMS from a sending cost into a measurable revenue channel.

That means better abandoned cart recovery, stronger lifecycle messaging, clearer attribution and more visibility into return on SMS spend.

Join our Tech Talk with Ecommerce Equation:

🎤 Messaging strategies that actually drive revenue without breaking the bank
📅 Wednesday 22 July
⏰ 9:40am to 10:10am
📍ICC Sydney

Holden from Kudosity and Cassimatis from Equation will share practical ways to improve messaging performance without adding complexity or cost.

Come to the Tech Talk or visit our booth to go into the draw to win a DJI Osmo Pocket 4.

See you at Online Retailer.

18/06/2026

Most partners are treating the SMS Sender ID Register as a compliance task.

The smartest partners are treating it as a customer retention opportunity.

From 1 July, unregistered SMS Sender IDs may be over-stamped with "Unverified", making it harder for customers to recognise who a message is from and reducing trust in important communications.

The question every reseller, messaging provider, and communications partner should be asking is:

Have all of my customers registered their Sender IDs?

Many businesses still don't know the changes are coming. Others are delaying action until the new financial year or assuming their provider is managing the process on their behalf.

That creates an opportunity.

Partners who engage customers now can strengthen relationships, reduce churn risk, uncover new messaging opportunities, and reinforce their position as a trusted advisor.

A simple conversation can help customers:

⦿ Understand their obligations
⦿ Protect brand trust
⦿ Avoid disruption to important messaging
⦿ Review their broader messaging strategy

To help partners navigate the transition, we're providing:

⦿ Sender ID registration services
⦿ Partner dashboards and visibility tools
⦿ Customer education resources
⦿ Operational support throughout the transition

Regulatory changes don't come along often, but when they do, they create a reason to engage customers.

The SMS Sender ID Register is one of those moments.

The partners who start those conversations now will be the ones customers remember long after the deadline passes.

09/06/2026

Last chance to join us for our upcoming Lunch & Learn: Navigating expected privacy shifts in 2026

With major changes approaching across SMS Sender ID requirements, privacy reform, consent obligations, and customer communications, this session is designed to help businesses understand what’s changing, and what actions you need to take now.

Hear from our experts Tanvi Mehta Krensel, Partner, and James Konidaris, Special Counsel at Squire Patton Boggs, as they unpack the regulatory shifts shaping messaging in 2026.

Tanvi brings deep expertise across data, privacy, cyber and online safety laws across APAC, the UK and Europe, with a focus on helping businesses navigate complex digital regulation with clarity and confidence.

James advises on a broad range of regulatory, policy and commercial matters, including international and multijurisdictional advice and transactions. He also works closely with communications regulators on major projects to help draft laws, regulations and other regulatory frameworks.

Together, they’ll explore what businesses need to know about:

✔️ New rules of identification: SMS Sender ID Register
✔️ Understanding why non-registered IDs will be grouped and flagged as spoofing from 1 July 2026
✔️ Privacy Act reforms and automated decision disclosure
✔️ Consent and transparency expectations
✔️ Lessons from international markets such as Singapore
✔️ Why Australian data residency matters more than ever

Designed for leaders across marketing, legal, compliance, customer engagement and technology.

📍 Kudosity HQ | Level 2, 60 Carrington St, Sydney
📅 Thursday, 11 June
🕛 12 - 1.30pm (including lunch)
🔗 https://kudosity.com/invites/lunch-and-learn

02/06/2026

The way businesses manage SMS identity and customer communications is changing.

From July 2026, businesses using unregistered SMS Sender IDs will begin appearing as “Unverified” to customers, a major shift in how brands establish trust and legitimacy in messaging.

At the same time, broader privacy reforms are reshaping expectations around:

⦿ consent and transparency
⦿ automated decision-making
⦿ marketing and profiling practices
⦿ data sovereignty and residency

For businesses, privacy and compliance are no longer just legal issues. They’re becoming central to customer trust, deliverability, and brand protection.

In this Lunch & Learn session, Tanvi Mehta Krensel, Partner at Squire Patton Boggs, will unpack the regulatory direction businesses should be preparing for now.

We’ll explore:

⦿ What the new Australian SMS Sender ID Register means operationally
⦿ Key upcoming Privacy Act reforms
⦿ Lessons from recent ACMA enforcement activity
⦿ How organisations can turn compliance into a competitive advantage

If your business relies on customer communications, marketing, or messaging, this session is designed to help you stay ahead of what’s next.

📍 Kudosity HQ | Level 2, 60 Carrington St, Sydney
📅 Thursday, 11 June
🕛 12:00pm – 1:30pm (including lunch)
🔗 https://kudosity.com/invites/lunch-and-learn

28/05/2026

Australian businesses are facing a fast-changing compliance landscape, and customer communications are right at the centre of it.

Join us at Kudosity HQ for a Lunch & Learn with Tanvi Mehta Krensel, Partner, and James Konidaris, Special Counsel at Squire Patton Boggs, as they unpack the regulatory shifts shaping messaging in 2026.

From Sender ID enforcement to Privacy Act reform, businesses are entering a new era of accountability around customer communications, consent, transparency, and data handling.

Together, Tanvi and James will explore what businesses need to know about:

✔️ SMS Sender ID Register requirements
✔️ Why non-registered Sender IDs may be grouped and flagged as spoofing from 1 July 2026
✔️ Privacy Act reforms and automated decision disclosure
✔️ Consent and transparency expectations
✔️ Lessons from international markets, including Singapore
✔️ Why Australian data residency matters more than ever

Designed for leaders across marketing, legal, compliance, customer engagement and technology.

📍 Kudosity HQ | Level 2, 60 Carrington St, Sydney
📅 Thursday, 11 June
🕛 12:00pm – 1:30pm (including lunch)
🔗 https://kudosity.com/invites/lunch-and-learn