18/10/2026
Replacing a legacy office phone system isn’t a plug swap. Telco lead times and number porting need to be planned, call flows mapped, voicemail checked and NBN quality tested. On cutover day, the key question is simple: can clients still reach the right person? For professional firms, missed calls can mean missed opportunities and disrupted client service.
Moving to Teams calling or a cloud phone system works best as a project, with clear responsibilities, testing and a fallback plan, not last-minute guesswork. AA Network has offices in Sydney C*D, Parramatta and Canberra, with same-day on-site support and real people answering the phone, not a call queue.
Book a free, no-obligation 30-minute IT Health Check to discuss your setup.