Telco DTS

19/10/2020

Ericsson LG
Business Telephony For Working From Home

We often think ‘In hindsight’ or ‘I’ll take the risk and will deal with it if it happens’ – but often life gets in the way and then when we really need the backup, we panic – because we never put that contingency plan in place. Well, you’ll be pleased to know that’s exactly why we are here – to help you with your business telecoms. That’s at least one major tick off your list, and one we think is a vital piece to staying connected to your customers.

15/10/2020

iPECS CCS Call Centre/Reporting

Multi-channel all in one solution
• iPECS CCS enables you to provide smart customer service enabling customers to communicate any way they choose
• Managing telephone, e-mails, voice mail, fax, SMS, web call back, call back in queue, web chat and social networking
• Different rules for each media or channel
• Virtual server support for multifunctional servers
• Agent use the iPECS CCS Desk agent for multimedia call handling

20/04/2020

Ericsson LG making business easier

25/02/2018

22/01/2018

30/10/2016

09/04/2016

HFC Platform builds since 1996.

27/03/2016

Never stand still in a world that's constantly moving.