27/08/2026
Stories like Mitchell’s remind us why we love hospitality so much.
He owns and runs Bertoni Cafe Balmain in Sydney’s Balmain, a cafe that’s beloved by locals who treat it like an extension of their home.
Over coffee and delicious home-cooked food, friends are made and kept over years of visits.
“If people are on their own, they end up sitting with someone else,” Mitchell says. “We see them again, and again, and they keep coming back because they know everyone here.”
Mitchell has watched some ofhis customers’ kids grow up at these tables, some of them now work in the cafe.
On the surface it runs like an effortless operation, but the work that goes behind growing and nurturing such a welcoming space is hard to fathom. Thank you Mitchell for sharing a slice of your story with us.
Want to watch the full interview. Link in bio