31/07/2026
IPECS Cloud Just Got Even Smarter: Here’s What’s New
The latest enhancements to IPECS Cloud have arrived, and are now available through Aria's Partner Channel.
IPECS Cloud just keeps getting better – continuously evolving to deliver greater usability, integration, and flexibility for modern business communications. This feature release brings a fresh round of enhancements to IPECS Cloud, ONE and Analytics, equipping partners and customers with smarter tools for collaboration, insights and productivity.
📲 Omnichannel Messaging – Grow customer engagement by unifying voice, live chat, and WhatsApp in one platform, so no conversation goes unanswered.
🔐 Passkey Authentication – Improve security and user convenience with passwordless sign-in to iPECS ONE, using biometrics such as fingerprint or facial recognition.
💻 Unified Agent Panel – Boost productivity and simplify daily operations by giving iPECS ONE agents a single interface to manage both voice and messaging interactions.
With 30+ enhancements, this release reinforces IPECS’ commitment to innovation, giving partners and customers a smarter, more seamless communication experience that allows them to grow with confidence.
Ready to upgrade?
Contact Aria and equip your customers with the tools to work smarter, not harder.
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🌐 www.ariatech.com.au
