Factory plus Lansvale

20/06/2024

At Factoryplus, located in Lidcombe (FactoryPlus Lidcombe), Penrith (Factory Plus Penrith ), and Campbelltown, we specialise in providing top-quality home appliances and electronics at unbeatable prices. As a trusted source for factory seconds, we offer incredible value without compromising on performance or reliability. Our welcoming and customer-friendly environments encourage open negotiations, ensuring you find exactly what you need at a price that suits your budget. Discover the perfect blend of affordability and excellence at Factoryplus, where your satisfaction is our priority!!

Factory Plus supplies Samsung & LG Factory Seconds at unbeatable prices. Amazing online and in-store offers on beautiful furniture and electronic appliances.

21/01/2022

Job Description
This role is an entry level position in a fast-paced learning environment and you will be assisting in the administration, warranty and customer service department. As a Customer Service Administrator, you will be responsible for answering all incoming queries as well as assisting with internal and external retail stores and customers. The successful candidate will be a team player with a positive attitude, good phone manner and willingness to assist others when necessary.

Your responsibilities as a Customer Service Administrator will include but are not limited to:

Providing support to staff as well as assisting internal and external customers and stakeholders.
Responding to calls, emails and queries in a timely manner whilst maintaining a professional attitude.
Ability to liaise with all stakeholders of the business and pass on accurate information to ensure the smooth running of the business.
Providing a welcoming and helpful experience in our showroom and warehouse.
Experience and Skills Required

Use of Windows operated computer with entry level software such as; Microsoft Outlook, Word and Excel.
Excellent attention to detail with the ability to maintain a high level of service while working under pressure
Good phone manner with a positive and professional approach to work within a team and autonomously
A background or enthusiasm in Consumer Electronics is highly regarded but not necessary

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