07/09/2026
Every company has run a survey that went nowhere.
Moorabool Shire Council had a cycle. Survey, results, no visible action, lack of trust, repeat. Eventually, employees stopped engaging.
So the OD team decided to make a change. They physically took devices to depots and job sites, sat with outdoor crews, and helped people log in without judgment.
Participation went from 69% to 81%. Management, the factor that captures how leaders show up for their people, rose 12% since 2022 to become the council's strongest score.
And trust...that increased too. Read the full story here: https://www.cultureamp.com/case-studies/moorabool