Knead

20/09/2022

We're excited to announce that as of this morning, Devicedesk has officially rebranded as Knead! 🎉

The new name represents a new era for the company which has evolved significantly over the past few years to encompass an entirely different approach to . Watch this space to find out more about the new name and our vision for the future.

03/02/2022

Attention suppliers! There are 584 of your customers already ordering via Devicedesk:

1. Self-serving their own pricing and quotations
2. Placing orders directly into your business systems
3. Getting status and progress updates without having to call your support team

Why wait? Grab a demo and see how easy it is to get online: https://www.devicedesk.com/demo/

11/01/2022

Managed Service Providers (or ) make up a large segment of Devicedesk customers, and it's no surprise - we ensure that all of your customer requests are 100% complete, accurate and approved before they hit your team for action.

To find out more, check out our MSP use case: https://www.devicedesk.com/for-managed-service-providers/

Or hit us up for a demo today!

06/01/2022

Need help? Our Devicedesk Support widget is available across the platform and has a huge library of step-by-step guides which grow richer and richer by the day! 💪

Our Customer Success team review every feature release, and every support request to ensure that our articles are always up-to-date. 🧠

And if for some reason you can't find what you need - you can submit a request right there too! 💡

05/01/2022

🚨 Newsflash: Up to 50% performance improvement! 🚨

Devicedesk hasn't stopped this summer, and we're excited to announce we've made a whole heap of system and database performance improvements which will ship to all of our customers in January.

Happy New Year everybody! 🍾

02/04/2020

With our DocuSign integration, your customers can self-serve quotes, electronically sign them, have their goods sent to them and receive an invoice without anyone in your business having to lift a finger.

Now that, is digital working.

We have to admit something – we’re a bit in love with DocuSign here at Devicedesk. And it’s not because we get kickbacks via some scheme. DocuSign is close to our hearts because it helped us win our very first … Read More

01/04/2020

Business relationships are no different to personal relationships. We all want to be valued, noticed, and respected. In this article, we discuss customer relationship signals and retention strategies to keep them happy.

As the old cliché says, sometimes the best defence is a great offence. The same rules we use for personal relationships are just as applicable to business relationships. Because at the end of the day, we are all human. We … Read More

12/03/2020

It's the little things that make all the difference. Like not having to ring a Service Desk or pester an account manager in order to see where your order is at.

Sometimes, it’s the little things that make the most impact. In the B2B world, business relationships begin at a personal level, and that’s understandable as we all know; people buy from people. But once the relationship has been established, the focus … Read More