Office Solutions IT

Office Solutions IT Providing IT solutions you can smile about since 1996

Seven days of downtime, or under two. Same ransomware, same week.The difference wasn't luck, and it wasn't anything eith...
16/10/2026

Seven days of downtime, or under two. Same ransomware, same week.

The difference wasn't luck, and it wasn't anything either business did during the attack. It was a decision made months earlier about where the backups lived.

In the first case, the backups sat in the same environment as the servers. Reach one, you can reach the other.

In the second, they were kept separate and set up so they couldn't be changed or deleted for a set period. That gives you somewhere to recover from — though a backup still needs testing to be worth anything.

Worth asking whoever manages your IT: "Could someone with access to our main systems also change or delete our backups?"

Full comparison, including what detection looked like in each case — link in the comments.

World Mental Health Day was Saturday. The conversation shouldn't stop there.In IT, the pressure tends to build quietly. ...
12/10/2026

World Mental Health Day was Saturday. The conversation shouldn't stop there.

In IT, the pressure tends to build quietly. The queue that never quite clears. An outage at 4:45 on a Friday. A client who's already frustrated by the time they call. None of it looks dramatic from the outside.

What you notice instead is someone going a bit quiet, or putting off leave again.

We haven't got this figured out. What helps is a proper handover so nobody carries an incident home, managers who actually ask, and a culture where saying you're at capacity doesn't cost you anything.

If there's someone you haven't properly checked in with lately, this is a good week for it.

✨ New Team Member ✨Say hello to Triona, our new Office & Admin Manager.Outside work, Triona enjoys beach days, almond cr...
09/10/2026

✨ New Team Member ✨

Say hello to Triona, our new Office & Admin Manager.

Outside work, Triona enjoys beach days, almond croissants and getting to the gym during the week. She also loves travelling to Mexico and spending time cooking and baking.

When we asked Triona what she enjoys most about working at OSIT, she shared, "Everyone is so approachable, and everyone is treated fairly. Also, the monthly team lunches are a great bonus!"

We're absolutely thrilled to have you on the Business Services Team, Triona!

Your MFA is on. That doesn't mean every door is locked.Some older mail apps and devices sign in using methods built befo...
07/10/2026

Your MFA is on. That doesn't mean every door is locked.

Some older mail apps and devices sign in using methods built before multi-factor authentication existed — so they don't support it. If those older methods are still allowed, a password on its own can be enough to get into an account.

The policy says every account is protected, and technically that's true. There's just a path around it.

Blocking it in Microsoft 365 takes about five minutes. The fiddly part is working out what still relies on it first. Usually an old printer, a scanner, or a piece of software nobody wants to touch.

Worth asking whoever looks after your IT: "Is legacy authentication blocked, and have we checked what still uses it?"

Then you'll know whether your MFA works the way you think it does.

05/10/2026

"Assume you'll be breached" sounds gloomy. It's actually the practical way to get ready.

Prevention still matters. But it helps to know what you'd do if someone did get in.

Three questions worth putting on the table this week:

Would you spot it quickly?
Which systems could they reach?
Who would you call first?

You don't need perfect answers today. Asking the questions is the start.

Most businesses we meet can't answer the second one. That's normal, and it's usually fixable in an afternoon.

If you'd like somewhere to begin, our free Security Awareness Webinar is on Wednesday 14 October at 2pm. Link in the comments.

Which of those three would stump your team?

Knowing about cyber risks is one thing. Closing the gaps in your own business is another.It's Cyber Security Awareness M...
02/10/2026

Knowing about cyber risks is one thing. Closing the gaps in your own business is another.

It's Cyber Security Awareness Month, and we're keeping it practical.

Each week in October, we'll share one thing you can actually do:

Week 1 — Plan for a breach before you need the plan
Week 2 — Check the sign-in gaps MFA doesn't cover
Week 3 — Test whether your backups actually restore
Week 4 — What we changed in our own environment

No scare tactics. Just useful steps.

If you'd like somewhere to start, our free Security Awareness Webinar is on Wednesday 14 October at 2 pm. Link in the comments.

What's the one security question you've been meaning to ask someone?

🛡️ October is Cyber Security Awareness Month 🛡️But knowing what should be switched on isn’t the same as knowing it actua...
29/09/2026

🛡️ October is Cyber Security Awareness Month 🛡️

But knowing what should be switched on isn’t the same as knowing it actually is.

Most businesses understand the basics: use MFA, test backups and limit access to what people need. The tricky part is checking that those measures are working properly.

Here are the four areas we’d check first:

✅ Backups: not just whether they’re running, but whether anyone has successfully restored from them recently.
✅ MFA: including checking whether older sign-in methods can bypass it.
✅ Access control: who can access what, and whether that still matches your current team.
✅ Visibility: whether someone would notice unusual activity before a customer does.

None of this is exotic.

It’s the unglamorous, practical work that closes the gaps before they become a problem.

Not sure where you stand? We offer a free IT Health Check, including a written report, a plain-English compliance rating and a clear list of what needs attention and what can safely wait. There’s no obligation.

https://hubs.ly/Q04wtl6L0

What a way to finish the footy season.Today’s grand final had our team excited, and it was great to see one of our clien...
25/09/2026

What a way to finish the footy season.

Today’s grand final had our team excited, and it was great to see one of our clients’ colours out there, with the purple team wearing them in solidarity as sponsors of the West Coast Eagles.

A big congratulations to the West Coast Eagles AFLW on their win over Essendon in today's Round 7 clash

It’s moments like these that make footy season so enjoyable: plenty of team spirit, plenty to celebrate, and a real sense of community.

Who were you backing today?

It's Grand Final week.Somewhere right now, an accountant is planning to "quickly test" the boardroom stream fifteen minu...
25/09/2026

It's Grand Final week.

Somewhere right now, an accountant is planning to "quickly test" the boardroom stream fifteen minutes before the first bounce.

It will not go quickly.

The HDMI cable will be missing. The TV will need a firmware update. The login belongs to someone who left in March.

It's a small thing.

It's always a small thing.

But small things at the wrong moment are what make a business feel like its IT is unreliable, and that's the part we actually get paid for. Not the dramatic saves. The unglamorous list, handled before anyone notices.

If your Friday afternoon reliably involves someone jogging toward a boardroom with a cable, that's usually a sign the small stuff isn't being caught early.

Catch those troubles first before they catch up to you: https://hubs.ly/Q04wsYfl0

AI is already in your business.The question is whether IT knows about it.It’s rarely deliberate. Someone pastes a client...
23/09/2026

AI is already in your business.

The question is whether IT knows about it.

It’s rarely deliberate. Someone pastes a client list into a free chatbot to reformat it. Someone installs an extension that transcribes every meeting. A team buys a subscription on a personal card because procurement would take three weeks.

Each decision might seem reasonable on its own.

Together, they can leave a business unsure where its data is going.

The answer isn’t to block everything.

Actually, that often pushes the same behaviour onto personal devices, where it’s even harder to see.

A better approach is practical: find out which tools are being used, decide what’s acceptable, set clear conditions for the rest, and give your team an approved option that works. Then document it, so the answer doesn’t depend on who happens to be asked.

Do you know which AI tools your team is using today?

If not, it might be time to start managing AI properly in your business.

Start here: https://hubs.ly/Q04wtlbm0

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78 Hasler Road, Osborne Park
Perth, WA
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