Infiniti2020

Infiniti2020 Infiniti IT is your local IT company delivering a wide range of computer products and services to business and households across WA.

We are the genuine, cost effective alternative.

15/05/2020

Beware NBN telephone scam.
Scammers are using trusted brands such as NBN, Telstra and Microsoft to trick unsuspecting consumers into allowing them accessing to their home computers. In 2018, Australians lost an average of $38,000 each month to this type of scam. In 2019 this increased to $110,000 each month and in 2020 this figure has almost doubled.

How can you tell if a scammer is contacting you? here's some examples...
- Someone pretending to be from NBN or an internet provider calls a victim and claims there is a problem with their phone or internet connection, which requires remote access to fix. The scammer walks you through a few short steps on your computer that allows them access and they then install malware or steal valuable personal information, including banking details.

- Scammers pretending to be the NBN, advising that your services will be disconnected. Usually a robotic message and to stop the action you need to speak with technician. Again, they try and access your computer to steal information or install software that snoops through your computer.

- Scammers may also call or visit people at their homes to sign them up to the NBN, get them a better deal or test the speed of their connection.

- Scammers may call advising they are from Microsoft Technical Team and say they can see your computer is infected. They walk you through a couple of steps to show you some system errors and make out that this is the virus when in fact these caution and stop errors are 'normal'. Again they try to persuade you into giving them remote access to your computer and then either charge you for the repair (you pass your credit card details to them) or repair for free and in the background steal information and infect your computer.

- They may ask people to provide personal details such as their name, address, date of birth, and Medicare number or ask for payment through gift cards.

- Scammers calling you during a blackout (power outage) offering you the ability to stay connected during a blackout for an extra fee.

If you think your computer systems have been infected, call Infiniti IT and arrange a cost effective IT Healthcheck.

01/05/2020

With the gaggle of connected home products, smart TVs, smartphones, and other mobile devices ruling our lives, it's more important than ever to fit-out your home or business with a wireless router that can handle the increased demand for Wi-Fi connectivity. When choosing a new router, you should consider the size of your coverage area and the number of clients, as well as the types of devices that will connect to the router. Not everybody needs the kind of performance that you get with the latest and greatest models, and there's no reason to pay for features that you will likely never use. But if you have several family members vying for bandwidth for things like streaming Netflix, Stan and playing games online, a new router can make a world of difference and help keep the peace. Call Infiniti IT for a jargon free ICT Health Check and discuss ways to improve the performance of your home or business network.

28/04/2020

Slow Internet or WiFi?

With many people now working from home, the demands on the home Internet have never been greater. The utlisation of Internet services from gaming, video streaming and work related downloads, conference/ video calls, can cause greater congestion on your household service. The impact of this congestion may be pixelation or drop out of service when streaming video or you could experience slow page refresh or download speeds.
If this sounds familiar, there are a couple of things you can do to try and improve the service before calling on an IT Tech.
1. I know this sounds like an old wives tail however a simple switch off and switch on (power cycle) can work wonders. It's also considered good housekeeping to power cycle your access point once a month.
2. Consider where the Internet Access Point is located. If you are at the opposite end of the house from the Access Point, can the access point be moved to a more central location?
3. The more devices connected to the Access Point, the higher the demand on that Access Point. The more devices connected to the network, the more data needs to be transferred. Think of it like a busy crossroad junction, controlled by traffic lights. Only one direction can proceed at any one time. The same is true for your home network, so if you have a tablet, laptop, phone or console that isn't being used, disconnect them from the network or switch them off.

If the above doesn't work, then there's more than likely a deeper underlying issue that will require further investigation. Infiniti IT can provide a more detailed assessment of your environment and tune your
network for the better. Give us a call to help your Internet get back into the fast lane.

Note: There are a number of contributing factors that can affect Internet and /or WiFi speeds that are not detailed above.

15/04/2020

Infiniti IT is a local WA business, providing a range of computer services within the Perth Metropolitan Area of Western Australia.
We specialise in computer repair/ builds, laptop repair, laptop screen repair, hardware and software upgrades, virus removal, Internet and wi-fi problems, networking, memory upgrades, data recovery and more....
We are experts in repairs of both home and business computers – with a firm belief in providing the highest possible standards of customer care we are committed to offering a quality service at reasonable prices. Our aim is to deliver a comprehensive range of services at the best possible quality, with a team of experts leading in their respective fields of expertise.

Address

19 Hoxton Rise
Perth, WA
6020

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

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