26/08/2026
First stop: Western Australia ✈️
Dean Storey, Ignite Technology Group’s Senior Solutions Consultant, recently commenced a national series of Account Improvement Plan visits starting in WA.
Dean had the privilege of meeting with Julie Stojcveski, Practice Manager at , a valued Ignite Telecom customer for almost nine years.
Our Account Improvement Plans allow us to better understand our customers’ evolving operations, review their current technology and explore future strategies that can deliver meaningful improvements.
For Dianella Medical Practice, the conversation included helping the team navigate and explore how technology could be better aligned with patient needs.
The goal is to create a smoother booking experience, improve patient satisfaction and ensure calls requiring a human touch reach the right person quickly and, wherever possible, the first time.
Technology should never replace the human connection in healthcare. It should make it easier for patients to access it.
Thank you to Julie and the Dianella Medical Practice team for their time, continued partnership.🔥