The Missing Link

The Missing Link We achieve world-class results through three core offerings: IT & Cloud, Cyber Security, and Automation.

The Missing Link: Over 28 years of transformative IT, Cybersecurity, and Automation solutions in Australia and the UK, with award-winning service and a skilled 190+ team The Missing Link has helped businesses in Australia realise their potential with technology solutions and services for over 25 years – and now, two years in the United Kingdom. The Missing Link is one of Australia’s most awarded IT solutions providers. We deliver premium results through strong vendor relationships, a consistently excellent Customer Satisfaction Score, and a team of 180+ local experts who apply their knowledge to tackle the biggest technology challenges facing organisations today.

A great afternoon yesterday with Netskope, talking AI security with industry leaders.We got into the realities of AI ado...
22/10/2026

A great afternoon yesterday with Netskope, talking AI security with industry leaders.

We got into the realities of AI adoption – what teams are already using, where the risks are showing up, and how organisations are approaching security and governance without getting in the way of progress.

Thanks to everyone who joined us and shared their perspectives on tackling these challenges.

Our GSOC team stepped out from behind the screens and into the kitchen for October’s company lunch. 🍣They delivered a br...
22/10/2026

Our GSOC team stepped out from behind the screens and into the kitchen for October’s company lunch. 🍣

They delivered a brilliant Japanese-inspired feast – and it disappeared fast.

Thanks to the team for putting on such a delicious spread!

By the end of 2026, the Australian Signals Directorate recommends organisations have a refined post-quantum cryptography...
22/10/2026

By the end of 2026, the Australian Signals Directorate recommends organisations have a refined post-quantum cryptography (PQC) transition plan in place.

But where do you start?

A meaningful plan begins with understanding what cryptography you have, where it sits, and what depends on it.

Ruchit Deshpande explores why that visibility matters and what organisations should be considering now.

It’s also where our work with Venari Security comes in, helping businesses understand their cryptographic environments and take a practical approach to PQC readiness.

Read more: https://bit.ly/4sfWMKm

What does an hour of downtime actually cost your business?Lost revenue and productivity are only part of it. Recovery co...
15/10/2026

What does an hour of downtime actually cost your business?

Lost revenue and productivity are only part of it. Recovery costs and the impact on your customers can add up too.

Our blog looks at the real cost of downtime and how you can reduce the risk.

Read more: https://bit.ly/4hOww6n

13/10/2026

Melbourne has its fastest chief!

The Missing Link welcomed C-suite technology leaders to the racetrack for Australia's Fastest Chief, where they swapped the boardroom for the driver's seat to battle it out for the title.

🎥 Take a look at the action.

Passwords remain central to how many organisations authenticate users. They're also one of the most common ways attacker...
12/10/2026

Passwords remain central to how many organisations authenticate users. They're also one of the most common ways attackers gain access.

Our whitepaper explores why password-based authentication is becoming harder to defend at enterprise scale, and what organisations should consider when planning a move to passwordless authentication.

Inside, we explore:
🔸Why identity has become the primary attack surface
🔸The limitations of password-based authentication
🔸What a passwordless architecture looks like in practice
🔸Key governance and implementation considerations for enterprise organisations

Download the whitepaper: https://bit.ly/4igbopN

Choosing an IT support model isn't about finding a one-size-fits-all solution.The right approach depends on your busines...
07/10/2026

Choosing an IT support model isn't about finding a one-size-fits-all solution.

The right approach depends on your business, your team, and your goals.

Our latest blog explores the differences between outsourced and co-managed IT support, helping you understand what each model offers and when it may be the right fit.

Read more: https://bit.ly/4zaZLGq

Meet Jacques Taljaard, Senior Security Services Architect at The Missing Link. đź‘‹From cyber security and problem-solving ...
01/10/2026

Meet Jacques Taljaard, Senior Security Services Architect at The Missing Link. đź‘‹

From cyber security and problem-solving to motorbikes, gaming, and country living, there’s plenty more to Jacques than his day job.

Take five and get to know him in our latest 5 mins with:➡️ https://bit.ly/4d7l6bi

30/09/2026

Our September customer satisfaction score was 94.57%.

More than just a number, it reflects the trust our clients place in The Missing Link and the care the team brings to every interaction. It also gives us a clear view of where we're performing well and where we can keep improving.

We’re here to help you move forward.

What happens to password attacks when there’s no password to attack?Passwordless authentication removes the reusable cre...
30/09/2026

What happens to password attacks when there’s no password to attack?

Passwordless authentication removes the reusable credential that password spraying, credential stuffing and many phishing techniques depend on.

Our latest blog looks at how this changes common attack paths and what organisations need to consider when moving to passwordless at scale.

Read more: https://bit.ly/4dIaShE

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Level 2, 100 Arthur Street
North Sydney, NSW
2060

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+61284368585

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