Business Communication Centre Newcastle

23/01/2026

🇦🇺 Australia Day Closure
We will be closed on Monday, 26th January for Australia Day.
For any emergencies, please call 1300 884 884.
Stay safe and enjoy the long weekend! 💛💚

22/12/2025

🎄 Thank You for Your Support in 2025! 🎄

As the year comes to a close, we want to express our heartfelt appreciation to all our valued clients for your continued trust and support.

Please note that our office will be closed from 5pm on Wednesday 24th December and will reopen on Monday 5th January at 8:30 am.

If you experience an emergency during this period, you can call us on 1300 884 884. We’ll do our best to assist you, but please be patient as response times may be longer than usual.

We hope you have a safe and festive holiday season! See you in 2026🌟

14/11/2025

🚨 We’re Hiring! 🚨
Do you love solving problems, chatting with people, and keeping things running smoothly? Then we’ve got the perfect gig for you!

Position: Client Services – Technical Support
📍 Location: Hamilton, NSW
🕒 Full-time, Monday to Friday

At CUBE Voice & Data (and Business Communication Centre), we’re all about connecting businesses with the best voice and data solutions. Think phone lines, NBN, mobiles, WiFi, hosting, and even vehicle tracking – yep, we do it all!

We’re looking for someone who:
✅ Is tech-savvy and loves a good spreadsheet.
✅ Can stay calm under pressure (even when the WiFi drops!)
✅ Has top-notch customer service skills.
✅ Brings a “customer first” attitude and a can-do vibe.

Your mission (should you choose to accept it):
📞 Be the friendly first point of contact for our awesome clients.
🛠 Help troubleshoot and solve tech issues.
📅 Schedule appointments and keep things organised.
💬 Communicate like a pro – phone, email, face-to-face.

If you’re ready to join a team that values great service, teamwork, and a good laugh along the way, apply now via the link in comments.

Start date: ASAP (because we can’t wait to meet you!)

We are looking for someone who is ready to learn new skills and work with a team of awesome people providing excellent customer support and service

02/06/2025

📢 Public Holiday Closure 📢
We’ll be closed on Monday, 9th June, but back to business as usual on Tuesday, 10th June!
For any technical emergencies, please reach out to us at 1300 884 884.
Thanks for your understanding—we look forward to seeing you soon!

07/03/2025

📢 Important Update on Credit Card Processing Fees 📢

Hey Newcastle! We wanted to give you a heads-up about some changes to our credit card processing fees, effective from April 1st, 2025 (this is NOT an April Fools joke either!). These adjustments are due to new pricing determined by NAB.

🔍 What's Changing?
Visa/Mastercard Fees: Increasing from 1.1% to 1.5%
Amex Fees: Increasing from 1.5% to 1.9%

💡What Do You Need to Do? Absolutely nothing!
We'll handle everything on our end. If you use these credit cards, you'll notice the new fees on your April invoice.

We appreciate your understanding and continued support. If you have any questions, feel free to reach out!
Thank you! 🙏

23/12/2024

Merry Christmas and Happy New Year!

Business Communication Centre Christmas Trading Hours:
Our office is closed from Tuesday 24th December @ 5pm and will re-open on Thursday 2nd January @ 8.30am.
If there are any technical issues during this time, please contact us on 1300 884 884 - there will be someone to assist you.
See you in 2025!

14/04/2022

Easter Trading Hours:
Our office is closed Friday 15th April and will re-open on Tuesday 19th April @ 8.30am.
If there are any technical issues during this time, please contact us on 1300 884 884 - there will be someone to assist you.
We wish you all a very Happy Easter and please be safe on the roads.... it's a jungle out there!

24/06/2020

http://payments.bccnewcastle.com.au/

15/01/2020

Australia Day Call Diversions & Holiday Messages

A friendly reminder regarding the below holiday schedule setup.

With the Australia Day holiday fast approaching on Monday 27th January it is time to start thinking about what to do with your business phones over this time.

You can put in place temporary call diverts, and/or add a specialised holiday message.

Call Diversion:
If you would like to place a temporary Call Diversion on your service, please call us on 1300 884 884 or email us at [email protected].

Please advise us with the following information:

- Date & Time to activate the diversion.
- Date & Time to deactivate the diversion.
- Phone Number you would like the calls diverted to.

Message:
If you would like to record a Public Holiday message if your business will be closed this public holiday, please:

1. Ring 03 8535 2454 to record your updated Holiday Message or Generic Holiday audio file
2. Email [email protected] to advise when you recorded the message date/time and:
- What date and time to activate your Holiday Message
- What date and time to deactivate your Holiday Message

Please submit any changes no later than COB Friday 17th January 2020.

IMPORTANT NOTE: If your current setup does not include the ability to play a separate Public Holiday message, additional licenses may need to be ordered for this functionality.

Please call 1300 884 884, or email [email protected], and we will make sure your business calls are the last thing on your mind during your break.

IMPORTANT NOTE:
From COB 17th January 2020 (or up until the public holiday date and inclusive thereof)– any late modification requests will incur a once off $100 modification fee.

31/12/2019

: Police are warning that all telecommunications will be lost tonight on the South Coast, between Nowra and Moruya.

The outage means the region will lose internet connections, mobile phone coverage and landlines.

You can listen to ABC Local Radio on the ABC Listen app (if you currently have internet) and on AM or FM radio. Check local frequencies at http://reception.abc.net.au/

You can also listen to ABC Radio Sydney on channel 25 on your TV.

Listeners around Batemans Bay and Moruya who listen to ABC South East NSW on 103.5 FM will have noticed outages on 103.5FM and can switch to 100.5 FM.

Hospitals will be among the facilities affected.

It's on top of almost pitch black conditions in parts of the South Coast due to smoke. This picture shows Jervis Bay at 3pm, with street lights the only illumination on the street.