Rural Fibre Co

19/10/2026

We’re heading out Pakenham way 🚧

Our construction crew is growing, and we’re setting up a new depot around Pakenham and Officer to support the 90 Mile Loop and plenty of towns along the way. This is where we need your help to find the very best for our new crew.

Roles we’re on the hunt for:

🔎 Utility Service Locator: $90,000 + super

🔩 Civil Labourer (multiple roles): $70,000–$75,000

🪏 Horizontal Driller / Driller Offsider (multiple roles): $90,000–$100,000

They're all full-time and if you like working outdoors, want to learn the trade, or already know your way around a drill rig, we’d love to hear from you.

Learn more and apply at ruralfibre.co/careers

13/10/2026

Announced today in an Australian first, Rural Fibre Co will switch on 25G-PON across our Gippsland network, with symmetrical speeds of up to 21 Gbps, from February 2027.

That means homes and businesses in the region will get the same speed up and down up to 21 Gbps.

Also announced today, our sister company Splice Internet is also entering the nbn® market, with fibre nbn® plans on the Traralgon and Cranbourne POIs from mid-November.

Read the release: rfco.au/25g-pon

07/10/2026

⛳⛳⛳What are those little flags?

When our team is planning a new fibre connection, we carefully locate and mark underground services using small flags and paint.

These might be out on the road (you can see lots of them around parts of Traralgon at the moment) or on your property.

These markers help protect existing underground services and the safety of everyone on site.

Sometimes there can be a short time between when the flags go up, and the actual installation. During that time, it’s really important that these markers are left in place. Moving or removing them can lead to delays or unintended damage to services.

For those playing at home, the colours mean:

⚪White for communications
🥕Orange for power
🫐Blue for water
✅Green for our fibre
⭐Yellow for gas

Thanks for helping us keep things safe and running smoothly. If you have any questions, our team is always up for a chat

30/09/2026

This week’s FAQ: Can I keep my email address if I change to a Splice Internet plan with Rural Fibre Co, or do I have to change it?

Answer: It depends!

If you have an email address with a generic (and often free) provider – like Gmail or Outlook - you don’t need to change a thing.

If you have an email address tied to your current internet provider (eg Telstra, Bigpond or Optus) there are two possibilities – you may be able to keep that email (usually for a small monthly fee), OR you may need to switch over to a different email address.

Our friends over at Splice does not offer email addresses; we strongly recommend people find a free, generic provider so you can take your email with you wherever you go and you are no longer locked in to a particular internet company.

We know switching emails can sometimes feel overwhelming, but it does have some advantages:

✅A generic email address gives you more freedom in the future
✅You can use this as a reason to finally cull all those emails and subscriptions that you don’t want!
✅If you can keep your existing email for a period, you can redirect your mail to your new free address, and take about 6-12 months to gradually advise people of your new email address. You don’t have to do it all in one hit.

BIRRR (Better Internet for Rural Regional and Remote Australia) has some useful tips on how to change over here:

Use a Gmail account (or another web mail provider). Then you are not tied to one service provider. They are easier to setup on smart devices. They have better spam filters. Example of how to s…

16/09/2026

This week’s customer FAQ from our friends over at Splice: Why is my Wifi suddenly not working any more?

One possible answer: The cat broke your WLAN 😁🐈‍⬛📶

Apparently, they've seen this scenario more than once: you connected with Rural Fibre Co through Splice Internet, the internet is working and then suddenly none of your devices can see your WiFi anymore. Also, you think there used to be four lights on the router, but now there are only three. What gives?

If the light that's out is labelled “WLAN”, then WiFi is switched off on the router. It's probably been bumped or knocked. This is where we blame the cat 😉.

And the good news is that the solution is easy. There's a WLAN button on the back your router – simply turn it back on.

Just remember WLAN = Wi-Fi. No WLAN, no wireless network.

You can find lots more helpful tips at Splice's Help Centre: https://splice.au/help

11/09/2026

Are you thinking about switching over from fixed wireless or Starlink to a fibre connection with Rural Fibre Co, but aren’t sure what plan speed you need?

500, 1000, 2500 Mbps - but how fast is that actually? Can I use Netflix?

Yes, you can stream Netflix on 500 Mbps. You could on your old connection too. What you get with fibre is speed that doesn't disappear when the whole street gets home from work.

No more planning other activities during rain, wind, or peak hour. A 500 Mbps+ connection will allow you to enjoy video calls, cloud backups, online gaming or 4K streaming, any time you want.

To find out more, visit our retail partners at splice.au, or talk to one of their friendly (local) team on 1800 775 423.

02/09/2026

Well we’re pretty stoked to say that we’re now an award-winning telco!

And even happier that our first award is in our home territory of Gippsland.

Last Friday night, Rural Fibre Co won the Trades/Transport/Technical Services category in the Gippsland Business Awards, up against some significantly high-quality candidates from across the region.

The judges highlighted our “sophisticated planning, innovative use of technology, rapid creation of local employment and values-led commitment to accessibility, with the potential to transform connectivity across Gippsland and beyond.”

Gosh.

But as our Installations Team Leader Mitchell Stone told the crowd when he accepted the award, there are some very, very smart businesses across the region.
Which means Gippsland is the winner – and that’s what matters.

Thanks to everyone involved in the Gippsland Business Awards – judges, sponsors, organisers, participants. What a night!

28/08/2026

Traralgon West, you've got more time for your free install!

The $0 install offer with Splice was set to wrap up on 31 August. Good news: it's been extended, so the usual $399 install fee stays at $0 for orders placed by 30 September.

If you've been meaning to make the switch to fast fibre, this is your window. Check your address at splice.au/traralgon-west, pick a plan, and our local techs will handle the rest. Router included, and there's no lock-in contract.

*$0 standard installation for new residential services at eligible Traralgon West addresses on the Rural Fibre Co network, for orders placed by 11:59pm AEST 30 September 2026. Non-standard installation work may incur a fee we'll quote and confirm before any work proceeds. Full terms: splice.au/legal/rollout-installation-promotion/traralgon-west-extension

27/08/2026

Today we're announcing the 90 Mile Loop.

A 728 kilometre carrier-grade fibre ring from Melbourne's edge to the Latrobe Valley and onto Bairnsdale, with two physically separate paths to every town, campus and substation on it.

Gippsland already has the energy infrastructure, the industrial land, the water and the people. The missing link for investment in our region is fibre. So, we're building it.

The route is designed and costed. Now we're seeking the partners who want to be part of it. Dark fibre, managed capacity, a diverse path, or anchoring a whole segment. If you're seeking capacity, we want to hear from you.

You can learn more about where we're headed at 90mile.com

25/08/2026

Our favourite ever question from a customer, hands down: "You're in my street, but you don't have my address. Am I chopped liver? Do I miss out?"🙋🙋🙋

Answer: No, no you don’t miss out!

Whether it’s a granny flat, a tiny home, some other kind of second dwelling or some weird situation where your address is not in our system, you can ask us to add you – just give us a call to discuss your situation.

For more information call our friendly retail partners Splice Internet on 1800 775 423.

Note that we’re going to leave any question about chopped liver well alone, though😉😉.