Ben's It Services

03/10/2025

Hi everyone. Just an update that I am now on holiday and will be returning on the 20th. During this time my phone will be off.

Thanks for your understanding.

23/09/2025

Important Notice: Upcoming Break

After several years of continuous work without a proper holiday, I’ve made the decision to take a much-needed break due to chronic ongoing burnout. I will be unavailable from Monday, October 6th through to Monday, October 20th.

If you require assistance before or during this time, I strongly recommend booking as soon as possible.
Please note: Any jobs requiring physical goods to be ordered must commence before October 1st to avoid delays until after my return.

During this break, phone calls will be diverted to voicemail, and I will not be responding to texts or emails until I’m back on October 20th.

Thank you sincerely for your understanding and continued support.

– [Ben’s IT Services]

30/07/2025

Dear valued customers,

This message comes from a place of care and principle. Starting July 2025, I will no longer be accepting card payments—this decision wasn’t made lightly, and I want to be open with you about why.

Recently, I was deeply concerned by actions taken by Visa and Mastercard. They have chosen to pressure certain legal online platforms, threatening to withdraw their services over disagreements about what should or shouldn’t be sold. To me, this is more than business politics—it’s about the freedom we all have to make our own choices. Supporting companies that wield this much unchecked power just doesn’t sit right with me. I believe in standing up for what’s right, even in small ways, and I hope my decision will encourage others to reflect on what this could mean for all of us moving forward.

On top of that, those ever-increasing card surcharges have become impossible to ignore. I hate the idea of passing those costs onto you. You work hard for your money, and I want you to be able to spend it without being penalized.

From now on, I’ll be accepting payments by bank transfer and good old-fashioned cash. I truly hope you understand where I’m coming from, and I want to thank you—sincerely—for your continued support and trust.

Thank you!

25/06/2025

Effective July 1st, Ben's IT Services will no longer accept card payments in order to manage rising processing fees and avoid passing additional costs onto my valued customers. I will now only accept cash and bank transfers. Additionally, I will be switching to a new bank, so please note that our bank account details will change accordingly. These adjustments are part of my efforts to adapt to ongoing economic changes while maintaining the quality of my service. Thank you for your understanding and continued support. 😀

Call now to connect with business.

07/05/2025

Your Local & Trusted Tech Expert in Copper Coast & Yorke Peninsula!

Hello people in the Copper Coast & Yorke Peninsula area!
I'm Ben from Ben's IT, and I've been your friendly neighborhood tech expert for the past 5 years. I offer professional and reliable computer and tech support and sales that comes right to your door! I've had the pleasure of serving this community for years, previously from a shop and now by providing convenient, in-home and remote services.

This allows me to:
Offer a more personal experience: I work with YOU directly in your home.

Be more flexible and accessible: I come to YOU anywhere, when it's convenient.

Provide great value: My streamlined approach helps keep costs down, saving YOU money.

I pride myself on being honest and friendly, and I'm particularly skilled at making technology simple for all types of people ranging from seniors, disabled and normal everyday people and businesses.

Let me help you get the most out of your technology!
Contact me today, for a no-obligation quote!
(08) 8151 1476
[email protected]
www.bensit.com.au

05/05/2025

Exciting Times Ahead: My First Day Running Business from Home!

I'm thrilled to share that today marked my first day operating my business from home and on the go, after making the decision to close down my physical shop. I'm already feeling the positive impact of this change, and I'm excited to share the benefits with you!

As I ventured out to visit valued customers and deliver services, I was struck by the flexibility and freedom that comes with no longer being obliged to open a physical shop. Being able to meet customers at their doorstep, listen to their stories, and solve their problems has been incredibly rewarding. I've felt more comfortable, confident, and efficient in my interactions, and I've even managed to crack a few smiles along the way today!

The decision to work from home and on the go has been a game-changer for me. No longer do I have to worry about the burden of massive overhead costs, which has significantly reduced my stress levels. I'm feeling more relaxed, focused, and ready to deliver exceptional service to my clients. I'm delighted to report that I've already seen a positive impact on my work, and I'm excited to see what the future holds!

As a customer, you'll benefit from my newfound comfort and confidence. I'm now able to offer a more reliable, friendly, and professional service at a lower rate. I've reduced my minimum hourly rate, which has been a weight off my mind, and I'm excited to pass the savings on to you!

I'm grateful for the support of my valued customers who have continued to follow me and offer their business. Your loyalty and trust mean the world to me, and I'm committed to delivering amazing service to you. I'm looking forward to a bright future, and I'm excited to see the positive impact that this new chapter will bring.

Thank you for being part of my journey! I'm honored to have customers like you who keep my spirits high and motivate me to continually improve. Here's to an exciting new chapter in my business - I'm thrilled to have you along for the ride! 🙂🥰

Call now to connect with business.

28/04/2025

**Important Update from Ben's IT: Relocating, Enhancing Services and Lowering Prices!**

I’ve transitioned to a home-based operation combined with a mobile service to better meet all your technology needs.

If you prefer to visit, my location is available upon request. For your convenience, I also offer remote desktop support - help is just a call or click away!

This change allows me to continue operating while keeping my prices more affordable for you.

While you are here why not checkout my new and updated website? It has the new pricing structure and has had a 2025 makeover! Plus, webshop coming soon! It's www.bensit.com.au

And lastly... Thank you for your ongoing support! Please don’t hesitate to call me anytime at 0401 710 800, email [email protected], or send me a message here on Facebook. I’m staying around and I'm here to help! 😀

14/04/2025

Just a friendly reminder I’ll be away until 22nd of April..
During this time I will not be taking calls or doing jobs. thanks! 🙂

03/04/2025

31/03/2025

A Change of Scenery for Ben's IT Services

It’s with a heavy heart that I share some news today. After a whirlwind year and a half, the time has come for me to close the doors of the physical shop for Ben’s IT Services, effective April 30th. This wasn’t a decision reached lightly, believe me. There have been many sleepless nights and tough conversations with myself before arriving at this point.

Running Ben’s IT Services has been an incredible journey so far. I’ve poured my heart and soul into providing the excellent, reliable, and honest tech support that I truly believe in. It’s always been my priority to offer solutions that are genuinely needed, not to push unnecessary products or services. Honesty and integrity are the cornerstones of my business, and I refuse to compromise on those values.

However, the reality of running a physical shop has brought its own set of challenges. The financial strain of overheads, coupled with some recent health concerns, has made it increasingly difficult to sustain the shop while maintaining the quality of service and ethical approach I’m committed to. To continue down the current path would mean compromising my ethics to stay afloat, and that’s simply not something I’m willing to do.

But this isn't goodbye, not by a long shot. This is a change of scenery, a refocusing. I'm excited to announce that Ben’s IT Services will continue to operate, just in a more mobile and adaptable way. I'll be bringing my services directly to you, operating from home and on the go. This means I can come to you for all your tech needs – service, sales, and support.

This shift actually has some fantastic upsides for you too! By reducing overheads, I’ll be able to adjust my pricing, making my services even more affordable while maintaining the same high standard you’ve come to expect. You’ll still get the same dedicated, honest tech support, just with a little less stress on my end – and potentially a better price for you!

Thank you, from the bottom of my heart, for your incredible support over the past year and a half. It truly has been an exciting and rewarding journey. I’m so grateful for each and every one of you who trusted me with your tech needs. And I sincerely hope you’ll continue to follow Ben’s IT Services into this next chapter. Remember, I’m still here for you – just relocating, not shutting down. Thank you for being a part of this journey!

27/03/2025

Taking a Moment to Mend and Recharge!

Life, as we all know, can throw curveballs when we least expect them. Recently, I’ve been navigating a particularly challenging season in my own life, and I wanted to take a moment to share what’s been happening and how it might affect things here for a little while.

Over the past six months, I’ve been feeling increasingly unwell, and after some time and investigation, I’ve been diagnosed with grade 3 muscle tears and chronic fatigue syndrome. It’s been quite a lot to process, and honestly, it's turned my world upside down in many ways. Simple everyday tasks have become much harder, my energy levels have plummeted, and restful sleep has become a distant memory.

This, understandably, has had a knock-on effect on my ability to provide the service I’m so passionate about. I pride myself on being there for you, especially when technology decides to play up, but lately, I haven’t been operating at my usual pace. I’ve felt the frustration myself, knowing I haven’t been as quick or efficient as I always aim to be, and believe me, it hasn't been easy.

To prioritize my health and recovery, and to ensure I can continue to support you in the long run, I’ll be working somewhat reduced hours over the next few months. Additionally, I will be taking a much-needed week off, from April 14th to the 21st. This break is crucial for me to rest and begin to properly focus on my recovery from this fatigue.

During these next few months of healing, I would be incredibly grateful for your patience and understanding. I know technology can be frustrating at the best of times, and waiting for assistance can add to that stress. Please know that even with these challenges, I am still deeply committed to being here for you and will endeavour to be available as much as my health allows.

I also want to take this opportunity to sincerely thank you. Your support, understanding, and kindness has meant the world to me, especially during this difficult period. It's what keeps me going. My biggest hope is to make a full recovery, to regain my strength and energy, and get back to doing what I truly love – helping you navigate the sometimes-tricky world of technology.

I would like to empathise that I will still be open and operating just at a reduced capacity.

Thank you again for everything. Your patience and well wishes are truly appreciated.

Regards,
Benjamin.