Total Security Equipment

10/09/2026

Helping an installer setup Network to increase internet speed and create Vlan to secure their home Automation and security devices

29/08/2026

Got an old Dahua NVR where the customer was completely locked out after forgetting their password?
After a few other installers weren't able to help them out, they reached out to our team—and we were more than happy to step in and say "no problem!"
We brought it onto the bench to work our magic, saving the client from having to replace the whole unit. Always love solving the tricky problems others walk away from!
Follow us to find more new updates from security equipment.

27/08/2026

Old Dahua NVR. Customer forgot their password. Several installers couldn’t help. So they reach out to us. We said, yeh no problem!!!

25/08/2026

Another Massive Setup Complete!
We’ve just wrapped up the configuration and pre-provisioning of 40 Dahua IP intercom units for a major project. Getting hardware of this scale fully programmed, tested, and ready for deployment takes precision and teamwork—and our bench is looking ready for action!

Whether it's multi-unit residential buildings or large commercial complexes, we handle end-to-end security and intercom solutions tailored to keep properties connected and secure.

Need a reliable security or intercom upgrade for your next project? Get in touch with our team today!

25/08/2026

Getting eyes on the new commercial complex before we roll out a complete, top-tier security infrastructure. From strategic CCTV placement to mapping out full IP intercom coverage across the units, proper planning is key to keeping properties fully secured from day one.
Ready to lock down your next commercial project? Let’s talk integration!

16/08/2026

Want smart security alerts without the hassle of drawing complex boundary rules? 🤖🏠
If you are running Dahua AI cameras, Smart Motion Detection (SMD) is your new best friend. Unlike old-school motion sensors that trigger an alarm every time a bush moves or a bug flies past, SMD uses deep-learning algorithms to detect only actual humans and vehicles.
Best of all? It's usually turned on out of the box, but if you need to re-enable or tweak it, you can do it with just a single click:
🛠️ Step-by-Step Configuration Guide:
1. Log In: Fire up your monitor setup, right-click, and log into your camera or NVR using your username and password.
2. Navigate to AI Settings: Head over to the AI tab on your main interface screen.
3. Open the SMD Menu: Select Parameters on the left menu, then click on SMD.
4. Enable the Switch: Look at the main toggle. If the button is grey, click to Enable it (it will turn blue).
5. Set Your Target & Sensitivity: Under Effective Target, tick Human (which automatically includes non-motorized vehicles like bikes) or Motor Vehicle depending on what you want to monitor. Adjust your Sensitivity level (Low, Middle, or High) to control how easily the threshold triggers.
6. Save Changes: Don't just exit! Make sure to click Apply at the bottom of the screen to lock in your settings.
Now your system is fine-tuned to block out environmental changes while keeping a strict eye on real property threats! 🛡️
Stuck on your AI settings? Save yourself the headache and reach out to our local in-house support team. Call us Mon-Fri at 03 9079 5566!
🔗 https://totalsecurityequipment.com.au/blogs/how-to-series/how-to-enable-smart-motion-detection-on-ai-cameras

Using Smart Motion Detection (SMD) allows you to detect persons or vehicles in low-density regions without having to create rules or draw boundaries. We will help enable this feature for humans or motor vehicles with just one click via the web interface, without complicated configuration.When a pers...

15/08/2026

Tired of false alarm notifications every time a tree moves or the sun changes? 🍃☀️❌
If your security cameras support it, it is time to switch from standard motion detection to the IVS Tripwire function. This advanced video analytics tool allows you to physically draw a boundary line across a driveway, gate, or doorway, triggering alerts only when a real target crosses it.
Here is a quick step-by-step config guide from our engineering team:
🛠️ Step 1: Activate the Smart Plan
Go to the NVR Main Menu -> AI -> Parameters -> Smart Plan. Select the target camera channel using the dropdown box, ensure the bulb icon highlights, and hit Apply.
📐 Step 2: Draw Your Tripwire
Go to IVS (right under Smart Plan). Select your channel, click Add in the lower right, and a new rule will appear. Tap the Pencil Icon to go full-screen. Left-click inside the video frame to start drawing your line, change directions with a left-click, and right-click to finish. You can set the direction to Both, A to B, or B to A. Click OK.
🔔 Step 3: Setup Alarms & Schedules
Click the Trigger setting to adjust conditions. You can edit the timesheet schedule (e.g., keeping it off during business hours for an office, but running 24/7 for a warehouse or residential home). Choose how you want to receive alerts, like emails or instant app push notifications.
💾 Step 4: Smart Storage Saving (Optional)
Want to save heaps of NVR hard drive space? Go to Storage -> Schedule -> Record, pick your camera, and make sure the Intelligent box is enabled/ticked for your active time slots. This ensures the NVR only saves footage when your tripwire line is actually breached!
Hit Apply to save everything, and check your Live View—your virtual tripwire line should be visible on the screen!
Stuck on a configuration rule? Our in-house tech support team can walk you through it over the phone! Call us Mon-Fri on 03 9079 5566.
🔗 https://totalsecurityequipment.com.au/blogs/how-to-series/how-to-enable-tripwire-function-and-set-recording-for-it

Tripwire is a part of IVS (Intelligent Video Surveillance). Using advanced video analytics, this function can enable the security camera may intelligently recognise events caught by the camera’s video recorder. It’s a better approach to keep an eye on and protect an area of interest than relying...

14/08/2026

Stuck on an installation or trying to configure a tricky camera setting on-site? 🛠️🔒
At Total Security Equipment, we know that hitting a technical roadblock can slow your day down. Our expert tech support team has compiled a quick cheat sheet for the most common technical questions we get about Dahua and Bosch configurations:
🌐 1. Getting the NVR Online: If your recorder won't connect, head to the main menu -> Network -> TCP/IP, click the edit pencil icon, enable DHCP, and apply. Don't forget to head to the P2P menu to enable it before doing a quick system reboot!
📱 2. Mobile App Pairing: Download the DMSS app, tap the '+' sign, and select 'SN/Scan'. Scan your NVR's QR code or type it manually. Pro Tip: If pairing an intercom, make sure to select VTO as the device type; select NVR for IP recorders, or DVR/XVR for analogue rigs.
🚧 3. Tripwires & Smart Rules (IVS): To set up smart tripwire tracking, go to the AI menu -> Parameters -> Smart Plan to activate the channel. Then head over to IVS parameters, add your rule, and use the pencil icon to physically draw your virtual boundary line.
🔒 4. Locked Account Error? If you see an "Account Locked" error pop up on a camera or recorder, the absolute quickest fix is to power-cycle or reboot the hardware to clear the safety lockout.
💻 5. Fixing Config Error 18: This happens when an older NVR tries to initialize a brand-new camera with a different build date. Connect your laptop to a PoE switch with the camera, launch Dahua's Configtool, select the device, click Initialize, and set a password matching your NVR.
Remember, the Dahua Toolbox app contains all the vital diagnostic tools you need on your laptop, including SmartPSS for monitoring and VDPconfig for video intercoms.
Got a more complex issue? Our local, dedicated technical support team is available Monday to Friday (8:30 AM – 5:00 PM AEST) to walk you through it. Just call 03 9079 5566! Read the full guide here:
🔗https://totalsecurityequipment.com.au/blogs/training-materials/technical-faq-of-surveillance-system-from-security-experts

No matter if customers are working on an on-site project or liaising with end-users, there are bound to be some questions. One of TSE's helpful online resources includes the Frequently Asked Questions page and Technical FAQ page. TSE’s Technical FAQ is a part of General FAQ, containing a list of a...

13/08/2026

Need to review your security footage or download a specific clip to your phone or USB? 📹💾
Modern NVRs pack incredible AI features like Smart Motion Detection and human filtering, making it easier than ever to track down an incident. However, if you are unsure how to actually navigate the menus, here is a quick, foolproof guide from the team at Total Security Equipment:
⏮️ How to Playback Footage:
1. Log In: Right-click the screen to access the Main Menu and log in with your password. (Be careful—too many wrong attempts will lock you out! If you are stuck, give our service team a call).
2. Search: Click on the Search function in the top-left corner.
3. Select Date & Camera: Use the calendar on the right to pick your date (look for the tiny dot indicating recorded data) and tick the specific cameras you want to view.
4. Filter: Look at the timeline bar at the bottom. You can filter by All, General, Alarm, Motion, or Intelligence to instantly skip straight to the action!
✂️ How to Backup and Save a Clip:
1. Plug an external USB flash drive directly into the NVR.
2. Use the Scissor Icon tool at the bottom right. Mark your start time, move the timeline bar, and click the scissors again to lock in your end time.
3. Click Save, make sure to change the video format box to MP4 (so it plays perfectly on any phone or computer), and hit Backup.
4. Select your USB drive location, click Start, and wait for the loading bar to hit 100%!
Save this post for later so you always know how to pull footage when it matters most, or check out our full technical blog series for more pointers!
🔗 https://totalsecurityequipment.com.au/blogs/how-to-series/how-to-playback-video-and-backup-footage-on-the-nvr

The Network Video Recorders (NVRs) offer the benefits of managing bandwidth and storage with the latest H.265+ compression technology. The all-in-one NVRs have powerful capabilities, supporting the very high resolution for recording with controller software. Especially, the AI feature equipped with....

12/08/2026

Got questions about ordering your security gear or how our warranties work? 🛠️📦
Whether you are a homeowner upgrading your setup or a tradie stocking up for a client, we want to make working with Total Security Equipment as easy as possible. Here are the quick answers to our most frequently asked questions:
🚚 Fast Shipping & Free Delivery: We offer next-day standard freight and same-day express shipping across Australia. Plus, we will waive the delivery fee for metro Melbourne orders over $1,000 (for same-day) or over $500 (for next-day)!
🔒 Industry-Leading Warranties: Sleep easy knowing your gear is covered. We offer a 3-year warranty on Dahua and Bosch systems, a massive 4-year warranty on premium Lock surveillance products, and a 1-year warranty on intercom systems.
💰 Earn Cash Back with Every Order: When you sign up and order through our website, you automatically accrue a 3% cash rebate on your items. You can stack this up and redeem it as credit on any future online order!
📞 In-House Tech Support: Stuck on a configuration? Our local, highly trained tech team is available Monday to Friday (8:30 AM – 5:00 PM AEST). Just call our head office at 03 9079 5566 and press option 2.
🏢 More Than Just CCTV: We are a true one-stop shop! Beyond cameras, we stock electric strikes, maglocks, networking gear (TP-Link/Ubiquiti), data cables, and server racks.
Have a legacy system acting up? If your old analogue NVR has failed but your cameras still work, ask us about Dahua XVRs—they are a budget-friendly, plug-and-play solution that lets you use your existing cables!
Check out the full FAQ breakdown on our blog or come say hello at our Melbourne or Sydney showrooms!
🔗 https://totalsecurityequipment.com.au/blogs/training-materials/frequently-asked-questions-of-surveillance-systems-by-top-cctv-suppliers-general-questions

1. CAN I HAVE MY ORDER DELIVERED RATHER THAN PICK UP IN-STORE? A: Absolutely! We can offer next-day standard freight and same-day express shipping for just about any products you order. Freight cost is calculated based on the size and weight of your order, and the area in which it is being delivered...