Uptick - Fire & Security Software

Uptick - Fire & Security Software Job management software purpose-built for fire & safety businesses All-in-one asset maintenance solution that makes things easier. Make more money, more often.

It reduces paperwork and automates your workflow. It helps your office and field technicians to service, quote, schedule jobs, manage customer assets and routine maintenance schedules, issue work orders, automate customer communication, invoice and ultimately get paid faster. With photo-rich geographical quotes and the ability for customers to accept them digitally, Uptick customers can experience

a conversion increase of up to 40%. Get compliant, stay compliant. Uptick has standards built-in for the UK, Australia and New Zealand ensuring your technicians maintain to the standard and your buildings and assets stay safe and compliant. Get more jobs done, faster. Increase productivity and reduce downtime in the field with geographical scheduling, real-time quote and service report submissions and instant data sync with the office. Your customers are happy customers. Build loyalty and trust and keep your customers informed with access to a beautiful and intuitive customer portal that they will actually use. Ditch the static PDF and present visual interactive reports. Offering complete visibility, customers can also check the compliance status of each of their assets by simply scanning a barcode with their smart-phone. Flexible to fit your needs. Every business is different; that's why Uptick doesn't offer a one-size-fits-all solution. Uptick software is highly flexible and customisable. Complete with accounting integration, beautiful templates, flexible custom fields and completely configurable assets and routines, Uptick is guaranteed to integrate seamlessly into your business.

03/06/2026

What if your technicians could complete fire inspections in half the time without missing a single asset?

With Uptick, we’re making that a reality.

Our smart scheduling and AI route optimization help your technicians work faster while ensuring no asset is overlooked. From tracking NFPA maintenance schedules to pinning assets on floor plans, we provide the tools you need to streamline your fire inspection workflow.

We took a trip to Concord, New Hampshire last week to spend some time with the team at Interstate Fire 🧡There were some ...
02/06/2026

We took a trip to Concord, New Hampshire last week to spend some time with the team at Interstate Fire 🧡

There were some great conversations around workflow, integrations and how we can keep making Uptick work harder for the people using it every day.

The full content drop is coming soon! 👀

01/06/2026

Effective business management starts with having the right information in front of you exactly when you need it.

Designed to be completely configurable to your specific job role, our interface allows you to organize your homepage with the tiles and color-coding that matter most to your daily operations. Navigate seamlessly through tasks, projects, quoting, live technician tracking, inventory management, and deep financial insights.

Every tool is designed to provide a comprehensive overview of your entire operation.

01/06/2026

“Even now if we’ve got questions, we jump on the Academy or we ring up and the support is instant.”

That was one of the things Josh from Local Fire highlighted when speaking about onboarding a 15-person team onto Uptick.

The initial training was personalized to the team, but having ongoing access to Uptick Academy meant support was always available.

Uptick Academy is Uptick’s free, self-paced training platform, designed to help customers revisit training, onboard new starters and learn at their own pace across desk and field workflows.

Because onboarding doesn’t really stop once the system is live 🔥

https://hubs.ly/Q04gxw3r0

Courtney Dorrance, President at Bighorn Fire Protection, shared how Uptick helps her team stay on top of day-to-day oper...
29/05/2026

Courtney Dorrance, President at Bighorn Fire Protection, shared how Uptick helps her team stay on top of day-to-day operations without feeling overwhelmed.

For growing businesses, software should help teams work with confidence, not create more admin 🤝

A big thank you to Courtney and the team for sharing their experience 🧡

28/05/2026

Are you a small business owner waiting for the "perfect" time to invest in software?

Quality Fire Protection shared their journey of moving from no software to adopting Uptick while they were still a small business.

While many worry about costs outweighing benefits early on, the experience of others shows that starting sooner rather than later is key.

When it comes to adopting technology such as Uptick, the recommendation is to do it "straight away, there's no question."

What’s your take? Do you think small businesses should wait until they reach a certain size to invest in software, or is it better to build the foundation from day one? Let us know!

26/05/2026

Stop Searching, Start Servicing: Interactive Floor Plans for Technicians

Static PDFs and "digital paperwork" often bury critical data. Technicians can pin assets with precision directly on-site. This ensures every fire extinguisher, fire sprinkler, fire alarm panel or the asset of your choice is "hard-coded" to its real-world location, making it effortless for the next technician to find assets during return service visits.

Key Features:
• Instant mapping on-site. Create floor plans using a map view, a photo of an evacuation plan, or an upload from your gallery.
• Precision alignment. Position beacons to keep images centered, ensuring asset locations stay perfectly aligned even when plans are updated.
• Multi-level navigation. Create and flip between ground floor, level one, and beyond to manage complex building portfolios.
• Map in real-time. Start adding and arranging assets as soon as the plan is named.

Make every site visit smarter. Standardize your workflow and give your technicians the tools they need to keep sites compliant and people safe.

25/05/2026

“We had to jump a sinking ship.”

That’s how Josh from Local Fire described the moment they realised their 24-year-old custom-built software was no longer going to keep up with industry changes in New South Wales.

Josh spoke about what made the move to Uptick feel manageable, particularly being able to get the system up and running quickly, while also navigating the reality of change management with field teams who’d worked the same way for decades.

Not every software transition needs to feel like starting from scratch - https://hubs.ly/Q04gx02k0

22/05/2026

“You’re using something new, aren’t you?”

That was the feedback Tyler and Patrick from Mid South Safety Services started getting from clients after switching systems last September 💭

One thing they highlighted was how much easier asset-based reporting made everything. Instead of manually typing out where fixtures or extinguishers are located, the information is already built into the report and clearly laid out for the customer.

Less time spent reworking reports behind the scenes, and a much clearer experience for clients reading them 🤝

21/05/2026

“Uptick is designed for the fire protection industry. It’s tailored for the fire protection industry.”

Martin Jennings at Verst Fire Services talks about what led the team to move away from a more generalized software platform after years in the same platform.

One of the biggest challenges wasn’t that the software completely stopped working, It was that the business had outgrown it.

As operations evolve, broad systems can start creating friction instead of removing it. Processes become workarounds, updates feel disconnected from the realities of the field, and teams end up adapting their business to fit the software.

Martin also shared something else that stood out - the importance of working with software that continues to evolve alongside the fire protection industry itself 🔥

https://hubs.ly/Q04hwZfk0

Address

6, Huguenot Place, 17 Heneage St
Melbourne, VIC
E15LN

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

+611800878425

Website

Alerts

Be the first to know and let us send you an email when Uptick - Fire & Security Software posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Uptick - Fire & Security Software:

Shortcuts

Share