OnSolve

OnSolve Outsourcing Partners for NDIS and Allied Health Businesses: Delivering High-Quality, Value-Added, and Innovative Solutions Across All Aspects of Your Business.

21/10/2026

📢 NDIS PROVIDERS: New pricing changes start 1 December 2026.

The NDIA announced higher national maximum prices for FOUR specific support items from 1 December 2026:

• House/yard maintenance: $59.01 → $63.42/hr
• House cleaning & household activities: $60.10 → $64.59/hr
• Personal domestic assistance: $61.16 → $65.73/hr
• Specialised home-based assistance for a child: $61.16 → $65.73/hr

Important: These are maximum price limits, NOT automatic fee increases. Eligible support delivery dates matter. Item numbers and the claiming process remain unchanged. Discuss and obtain participant agreement before changing existing service agreements.

🎥 Ava from OnSolve explains what this means for your billing workflow and service agreements.

Read the official announcement: https://ndis.gov.au/news/11733-ndis-price-increase-1-december-2026-gender-based-undervaluation-priority-awards-review

Explore OnSolve admin support: https://onsolve.com.au/contact-us/

General information only; always check NDIA guidance. Ava is AI-generated.

21/10/2026

🏥 Running an allied health clinic? Are you losing valuable time to admin?

Five administrative bottlenecks could be costing your allied health clinic valuable time:

1️⃣ Missed client enquiries
2️⃣ Cancellations, diary gaps and rescheduling
3️⃣ Delayed invoicing and payment follow-up
4️⃣ Staff absences creating backlogs
5️⃣ Unclear task ownership and handovers

The solution begins with clear workflows, secure systems and dependable administration support.

🎥 Watch Ava from OnSolve explain five warning signs and practical steps to improve your clinic's operations.

Want to explore flexible practice administration support? Book a free practice efficiency conversation:
https://onsolve.com.au/contact-us/

Ava is an AI-generated presenter for OnSolve.

19/10/2026

🎥 Smarter Business with Ava — Episode 01

Too much admin in your NDIS business? Watch for three warning signs: chasing missing records, disconnected rostering and billing, and gaps when an administrator is away.

OnSolve supports NDIS providers with administration, billing processes and back-office workflows.

Book a free operations conversation: https://onsolve.com.au/contact-us/

Ava is OnSolve's AI-generated spokesperson.

19/10/2026

NDIS providers: three October 2026 changes worth acting on now.

1️⃣ From 1 October, some Social, Economic and Community Participation and Improved Daily Living Skills budgets are reduced when new or reassessed plans are issued. Renewals are affected from 1 February 2027. Not all supports are affected.

2️⃣ Since 15 October, claims more than 90 days after delivery may face extra checks and a hold of up to 28 days.

3️⃣ From December 2026, claims generally must be submitted within 90 days of service delivery.

Review outstanding claims, check participant plan changes, and ensure your billing records are complete.

Official sources:
https://www.ndis.gov.au/news/11695-changes-support-budgets-1-october
https://ndis.gov.au/news/11575-increasing-integrity-checks-older-claims
https://ndis.gov.au/ndis-laws/securing-ndis-future-generations

This is general information, not legal, financial or NDIS advice. Check the official NDIA guidance for your situation.

Ava is an AI-generated presenter for OnSolve.

Need help with NDIS administration and billing workflows? Book a free operations conversation: https://onsolve.com.au/contact-us/

💬 Does your business currently offer the same working experience to every role—or does it adapt to different needs?📩 Loo...
19/10/2026

💬 Does your business currently offer the same working experience to every role—or does it adapt to different needs?
📩 Looking to improve your business processes and workforce systems?

📞 +61 3703 476 51
🌐 onsolve.com.au
📧 [email protected]

19/10/2026

👋 Meet Ava — the New Face of OnSolve!

We're excited to introduce Ava, our new AI spokesperson!

Ava will be sharing practical ideas and insights on how Australian businesses can simplify their operations, improve productivity and reduce their administrative workload.

At OnSolve, we specialise in:
✅ NDIS administration and support
✅ Allied health practice administration
✅ Mortgage processing and broker support
✅ Bookkeeping and back-office operations
✅ Dedicated virtual assistants and business support

Your Business. Our Expertise. One Dependable Team.

Ready to work smarter? Book a free operations conversation:
https://onsolve.com.au/contact-us/

Ava is an AI-generated spokesperson for OnSolve.

📢 NDIS PARTICIPANT UPDATE | 6 developments to know — October 2026The latest NDIA participant newsletter highlights:💰 SUP...
15/10/2026

📢 NDIS PARTICIPANT UPDATE | 6 developments to know — October 2026

The latest NDIA participant newsletter highlights:

💰 SUPPORT BUDGETS: Selected supports in Social, Economic and Community Participation and Improved Daily Living Skills may be reduced as plans are reassessed or renewed through 30 September 2027. Not all supports are affected.

⏰ CLAIMING: From TODAY, 15 October, extra checks apply to claims submitted 90 days or more after support delivery. From 1 December 2026, the general 90-day claiming deadline starts, with exceptional-circumstances provisions.

📄 SERVICE AGREEMENTS: New NDIA templates, guidance, checklists, Easy Read resources and a how-to video are available to help participants and providers make clear agreements. The NDIA template is optional.

💼 YOUTH EMPLOYMENT: A new NDIA report shares insights for participants aged 15–24 and their employment-support providers.

🗣️ PLANNING REFORM: Eligible participants can volunteer for paid testing of the new planning approach ahead of its planned April 2027 rollout. Taking part does not change current funding or eligibility.

🗓️ WEBINARS: NDIA sessions explain new NDIS laws, support budgets and reassessments.

For up-to-date details, visit ndis.gov.au. OnSolve provides NDIS administration, billing, documentation and compliance support.

📞 +61 3 7034 7651 | ✉ [email protected]
🌐 onsolve.com.au

Source: NDIA participant newsletter, October 2026. Independent OnSolve summary with AI-generated illustrative imagery; not an official NDIA publication.

🚨 NDIS CLAIMING UPDATE | Extra checks start tomorrow — 15 October 2026The NDIA will carry out additional integrity check...
14/10/2026

🚨 NDIS CLAIMING UPDATE | Extra checks start tomorrow — 15 October 2026

The NDIA will carry out additional integrity checks on claims submitted MORE THAN 90 DAYS after the support was delivered.

⏳ Claims older than 90 days may be held for up to 28 days while checks take place.
📋 The NDIA may request supporting information or evidence before payment.
✅ Claims submitted within 90 days continue through the usual claiming process.

WHAT PROVIDERS AND PLAN MANAGERS SHOULD DO:
✔ Review overdue invoices and outstanding claims.
✔ Submit valid claims promptly after support delivery.
✔ Keep service agreements, attendance and delivery records accurate and accessible.
✔ Follow up any NDIA evidence requests without delay.

⚠️ This is an additional-checks change, NOT an automatic rejection of claims older than 90 days. A separate 90-day claiming timeframe is due from 1 December 2026, subject to exceptional-circumstances provisions.

Need help with NDIS billing, administration or compliance? OnSolve
📞 +61 3 7034 7651
✉ [email protected]
🌐 onsolve.com.au

Official NDIA source (5 October 2026): https://www.ndis.gov.au/news/11575-increasing-integrity-checks-older-claims
AI-generated illustrative image.

📢 MEDICARE UPDATE | Important MBS changes from 1 November 2026Two confirmed Medicare Benefits Schedule (MBS) updates are...
10/10/2026

📢 MEDICARE UPDATE | Important MBS changes from 1 November 2026

Two confirmed Medicare Benefits Schedule (MBS) updates are approaching:

👧 MEDICARE HEALTHY KIDS CHECK
A health assessment for children aged 3 will be introduced under existing time-tiered MBS health assessment items (701–707 and 224–227). The aim is to identify developmental concerns early and help families access advice, referrals and support.

📞 FOUR NEW TELEPHONE CHRONIC CONDITION MANAGEMENT ITEMS
Eligible GPs and prescribed medical practitioners will be able to prepare or review chronic condition management (CCM) plans by telephone using new items 92033, 92034, 92063 and 92064.

✅ WHAT PROVIDERS SHOULD DO
Review MBS eligibility and claiming requirements, update practice billing references and brief reception and administration teams before 1 November. These are GP/medical practitioner items, not new standalone allied health therapy rebates.

Need help with medical administration, Medicare billing or practice management? Contact OnSolve.
☎ +61 3 7034 7651
✉ [email protected]
🌐 onsolve.com.au

Official source: https://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-20261101
Graphic includes an AI-generated illustrative image.

🚨 URGENT NDIS PROVIDER UPDATE | Commission portal outageThe NDIS Quality and Safeguards Commission has advised that its ...
09/10/2026

🚨 URGENT NDIS PROVIDER UPDATE | Commission portal outage

The NDIS Quality and Safeguards Commission has advised that its Registered Providers Portal and Applications Portal will be unavailable from 8:00 pm Friday 9 October until 10:00 pm Sunday 11 October 2026 (AEDT).

Other Commission portals have a separate outage scheduled for Sunday 11 October, 7:00–10:00 am AEDT.

The new NDIS Commission Portal launches Monday 12 October.

⚠️ Behaviour support providers: draft Behaviour Support Plans remaining in the existing portal at transition may be removed and cannot be recovered. Complete and submit any drafts you need to retain before the outage where possible.

✅ Check outstanding portal tasks and prepare to review staff access after go-live. If a reportable incident occurs while the portal is unavailable, retain the evidence and lodge it as soon as the portal is accessible, following the Commission's incident guidance.

Need help with NDIS compliance or administration? OnSolve | +61 3 7034 7651 | [email protected] | onsolve.com.au

Source: NDIS Quality and Safeguards Commission. Image includes AI-generated illustrative elements (not an official portal screenshot).

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