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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Startek Australia

Name: Startek Australia
Address: Level 6, 825 Bourke Street, Melbourne, VIC, 3008, AU
Telephone: +61399662900

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Startek Australia

Bringing brands across the globe closer to their customers through memorable, personalised experiences.

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Across voice and digital channels, Startek has the expertise you need to stay ahead. Operating from our central office in Melbourne's CBD as well as remotely, our team of

over 500 local CX experts, together with our global network of 38,000 professionals across 12 countries, guarantees a strong global presence and local engagement, ensuring exceptional service for your customers, regardless of their location. Leveraging our award-winning suite of digital capabilities, including our Startek Cloud®—a hybrid-cloud platform enhanced with AI—we empower our skilled professionals to deliver exceptional CX at every touchpoint. By combining genuine conversations with cutting-edge technology, we help your business close the CX gap and build profitable, long-lasting customer relationships. Learn how a Startek partnership can enhance your CX and optimise your business outcomes. For local solutions contact 03 9966 2900 or [email protected]

Discover more at www.startek.com

18/06/2026

Predictive personalization is turning customer data into real-time, high-impact experiences that help brands anticipate needs, drive relevance and build lasting loyalty.

Explore how leading organizations are putting AI into action across industries.

Read the blog - https://bit.ly/4etJ2qN

14/06/2026

Congratulations on this well-deserved 5-year milestone with Startek, Keya! 🎉

Over the past five years, your dedication, professionalism, and commitment to delivering exceptional service have made a meaningful difference every day. As a valued member, you have consistently demonstrated a strong work ethic, a positive attitude, and a genuine commitment to supporting both our customers and your colleagues.

Thank you for the energy, enthusiasm, and care you bring to the team each day. Your warm and welcoming approach helps create positive experiences for everyone you interact with, and your reliability makes you someone the team can always count on.

We appreciate all that you do and look forward to celebrating many more achievements with you in the years ahead! 👏

11/06/2026

Fraud prevention is evolving into a powerful CX differentiator.

For a global mobility leader, Startek elevated onboarding with a specialized verification engine - combining expert teams, structured SOPs and robust quality frameworks to drive secure, scalable operations with confidence.

Explore the full case study: https://bit.ly/3Ph6E7X

04/06/2026

A big round of applause to our May Award winners! 👏

This month, we celebrated recipients of our GEM (Going the Extra Mile) Award for frontline agents, the Startek Ambassador Award for our leaders and support teams, and an incredible 20-year work anniversary milestone.

These awards recognise individuals who consistently go above and beyond through their dedication, innovation, and outstanding performance. This group truly embodies excellence in every sense. Well done to you all!

01/06/2026

We had an incredible day celebrating Culture Day with an office potluck! 🌍✨ The spread featured a delicious variety of dishes from around the world, each one showcasing the rich traditions and flavors of our diverse team.

It was especially wonderful to see everyone dressed in traditional attire, proudly representing their cultural heritage.

Moments like these highlights what makes our workplace so special and we’re proud to celebrate and learn from one another!

26/05/2026

We are proud to celebrate Helen Crandle’s incredible 20-year work anniversary with Startek!

Since joining in 2005, Helen has been an integral part of the team and a highly valued colleague. Throughout her 20 years with the business, Helen has consistently demonstrated dedication, reliability, and a positive attitude. She has built strong relationships across the team and continues to make a meaningful contribution every day.

Please join us in congratulating Helen on this remarkable milestone and thanking her for her years of commitment, hard work, and contribution to the team!

20/05/2026

AI is unlocking a new era of predictive, personalized customer experiences, where every interaction feels timely, relevant and seamless. Read the blog to explore how this shift is shaping the future of CX - https://bit.ly/3PLFTbM

18/05/2026

Employee enablement is driving the next era of CX. The future belongs to a tech-augmented workforce powered by:
→ Real-time insights
→ AI-driven guidance
→ Smarter decision-making

Empowered employees create exceptional customer experiences. Read the blog - https://bit.ly/42yO4eu

17/05/2026

Great customer experiences are built through intelligent coaching, empowered agents and real-time performance insights.

Startek is helping global telecom brands transform customer experience operations with AI-enabled precision coaching strategies that improve consistency, agility and service excellence at scale.

See how telecom CX leaders are redefining performance with Startek - https://bit.ly/4ezpQYF

04/05/2026

Startek is now ISO 9001:2015 certified globally.

A strong validation of our commitment to consistent quality, disciplined processes and continuous improvement across all regions.

What this means:

Reliable, high-quality service delivery
Greater customer trust
Stronger governance and compliance
Proud of our teams worldwide who made this possible. Onward and upward!

Address

Level 6, 825 Bourke Street
Melbourne, VIC
3008

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61399662900

Website

http://www.startek.com/

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