Freedom Broadband

06/02/2026

A Facebook Review from Ian Joyner

My internet died during the week.

I phoned their 1300 number, then '2' for technical support. The call was answered "Hi Ian." No waiting in queue, no overseas call centre! They had my name!

They verified my suburb, then said they hadn't been notified of any NBN outage in my area. They said they'd log it with NBN. The time NBN gave me didn't suit, so I had to cancel it. Next morning my ISP called me to get another suitable time for NBN to come. I gave 2 choices, and they said they'd arrange it with NBN. Several more calls / SMS messages to inquire progress with NBN, and verify the time NBN was coming. NBN came this arvo and replaced their faulty modem, so now my internet is up again.

Impressed with the personal service! And follow up.

I don't know if all their customers get the same service, but they have my recommendation.

Which ISP? Freedom Broadband.

05/11/2024

These are our Sim only mobile plans. Call me if you would like more information. 0407 288 404

23/10/2024

Just letting everyone know that there is an NBN outage for all Internet Service Providers, between Caboolture and up to Kawana. A fibre cable was cut and they are in the process of replacing 200 metres of cable through bushland. NBN have given a time of 5pm today (23/10/24) as the planned remediation time.

18/10/2024

22/08/2024

Domestic Violence is such a huge issue in Australia. Freedom Broadband wants to assist victims of DV and we do this by supporting the awesome charity DV Safe Phone. If you change your internet provider to Freedom Broadband, we will send $5 a month from your payment, to assist the work of DV Safe Phone. Call Peter on 0407 288 404 to connect or check out Freedombroadband.com.au

22/07/2024

One of our latest 5 Star Google reviews.

I’m so happy I switched to Freedom Broadband! Peter came to my home to do the install, which was super quick.
I had a hardware issue with my first router and Peter was amazing, came by to test, incredibly timely and checked in regularly - the customer service amazing - not something I’ve experienced with other national providers ever in the last 13 years!
Peter was quick to resolve my hardware issue, and network connection has been perfect ever since.

If you’re tired of long hold times to your provider, speaking to bots, going around in circles on support pages, then I HIGHLY recommend you give Freedom Broadband a call to get you connected right!

17/07/2024

Freedom Broadband is an NBN provider, with no lock in contracts, no download limits & is Aussie based

16/05/2024

M68!: We have all been horrified by the Domestic Violence stats in Australia. DV Safe Phone, a Sunshine Coast Charity, give women in a DV situation, a free mobile phone. Freedom Broadband, also based on the Sunshine Coast, is an Internet Service Provider that donates $5 per service to DV Safe Phone. You can help change the world by changing your Internet Provider. For more information check out freedbroadband.com.au or call Pete from the Connection Crew 0407 288 404.

18/10/2023

Freedom Broadband's Featured Charity of the Month is Silky Oaks Children’s Haven

Silky Oaks Children’s Haven is a not-for-profit charity organisation that has been helping people and communities achieve hope for a brighter tomorrow in Brisbane since 1940.

We respond to the needs of the community, providing a range of high-quality social care, therapeutic and early childhood community services, including:
• Residential Out-of-Home Care - Supporting children and young people who are in the care of the Department of Child Safety, Seniors and Disability Services
• Therapy and Outreach Program - High-quality therapeutic interventions to assist with placement support for children and families.
• Family Care & Support - Supporting homeless clients, providing centre-based, mobile, and temporary accommodation.
• Childcare Centre - An independent community-based centre, providing individual child-centred, play-based learning and development.
• Opportunity Shop - Supporting the local community by selling a large range of affordable clothing, bric-a-brac, books, jewellery, toys and small furniture.

Motivated by our vision to see people and communities thrive, our services are client-focused and intentional in design.
The positive outcomes we see are a direct result of the strength of our people, partnerships, volunteers and supporters.

21/09/2023

Freedom Broadband is excited to be part of this Business Growth Seminar on the Sunshine Coast at the beginning of November. If you are in Business and want to thrive in 2024....Register today

Discover how to grow your business successfully in 2024 and beyond.