12/10/2026
Serving up a cost-effective and customisable CRM solution to manage memberships and member interactions for the hospitality sector
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Complete information Solutions recently implemented a cloud-based Zoho CRM solution for Hospitality Tasmania, the peak body for hotels, accommodation, restaurants, cafes and other hospitality-related businesses.
We worked closely with the Hospitality Tasmania team to document and build a formal member onboarding process that reflected their mix of online and offline activities as well as a comprehensive training program for staff.
The result was a unified CRM system which was easy to navigate, presented data in a clean and modular way, offers greater customisability, enhanced opportunities for reporting using the Zoho CRM report builder as well as being much more cost-effective compared to the previous CRM system.
➡ Read more on our website under the Zoho CRM tab
We're a Zoho Partner, authorised to implement and support a range of Zoho apps and suites including Zoho One, CRM, FSM and CRM Plus.