Computer Troubleshooters Indooroopilly

28/02/2025

It is with mixed emotions that I announce the sale of my two franchises, Computer Troubleshooters Indooroopilly and Computer Troubleshooters Mount Gravatt. For over the past 10 years, it has been a pleasure building up the Franchises and getting to know all my collaboration colleagues, online and in person. I continue to wish you all the best with your businesses.

I am excited about this new chapter in my life and confident in the new owners ability to lead the businesses. They will bring fresh energy and extensive expertise to the business. The IT world is constantly evolving, and this year will bring significant changes, especially in IT security, AI especially in business and the end of support for Microsoft Windows 10.

They will take full control and management of both businesses on March 7, 2025. All current contact details will remain the same, so please continue to use them for any issues or inquiries.

Contact details:

Support email for computer related issues depending on the Franchise.

support @ ctindooroopilly.com.au

support @ ctmountgravatt.com.au

General Questions and Accounts

reception @ ctindooroopilly.com.au

reception @ ctmountgravatt.com.au

In the coming week, they will introduce themselves and post to Facebook and LinkedIn. If you would like to chat and meet the new team, feel free to contact them at your convenience.

Thank you again for the opportunity to work with you personally and/or your businesses. I am confident that they will be engaging, knowledgeable, and client-focused. I look forward to hearing great stories about their success.

22/08/2024

Data Backup.
How often do you back up your important business or personal data?
Customer contact details, purchase order histories, and forecasts are just a few of the sensitive data hackers would love to gain access to.
Personal photos and documents you would not like to lose.
You need to make a backup routine, and automate it so that if it is lost or stolen, you can recover it in its entirety from recovery options.
Backup companies recommend backups in threes. That is your information should be in 3 independent locations.
E.G. The drive in your computer where you work. Your cloud service where your daily work syncs to i.e. Microsoft OneDrive. Your local backup drive, which is NOT left connected to your computer.
There are many options available for data backup, but a CT data backup and recovery solution offers a range of solutions from industry-leading partners and is flexible to be customised to suit your specific requirements.
Get in contact to help us get the right solution for your needs.
https://ctindooroopilly.com.au/contact/
07 2111 0717
Thanks
David

13/06/2024

Data Backup.
How often do you back up your important business or personal data?
Customer contact details, purchase order histories, and forecasts are just a few of the sensitive data hackers would love to gain access to.
Personal photos and documents you would not like to lose.

You need to make a backup routine, and automate it so that if it is lost or stolen, you can recover it in its entirety from recovery options.

Backup companies recommend backups in threes. That is your information should be in 3 independent locations.
E.G. The drive in your computer where you work. Your cloud service where your daily work syncs to i.e. Microsoft OneDrive. Your local backup drive, which is NOT left connected to your computer.

There are many options available for data backup, but a CT data backup and recovery solution offers a range of solutions from industry-leading partners and is flexible to be customised to suit your specific requirements.

Get in contact to help us get the right solution for your needs.
https://ctindooroopilly.com.au/contact/
07 2111 0717
Thanks
David

21/03/2024

SaaS PaaS IaaS. What the?
You have probably heard the terms floated around from time to time.
PaaS Saas IaaS, are you too scared to ask what they mean?
Let's talk about them in the Microsoft world you may be familiar with, but they are used widely in current business environments.
Due to constraints here, find our full article here.
ctindooroopilly.com.au/saas-paas-iaas-what-the
Below is a summary of the article to pique your interest.
So without further ado as people say, let's go.

SaaS so this would be Microsoft 365 environment.
PaaS so this would be Microsoft providing all the equipment to run your software, you just look after your program/software.
So then lastly IaaS, the infrastructure. Microsoft provides the infrastructure, you provide everything else. i.e. you provide the operating system, the programs.

Then as an overview what does this look like.
So note for SaaS Microsoft 365 you the customer are responsible for your information and it's security and safety. The dark blue boxes, with a bit of shared responsibility.
In summary:
SaaS is ideal for hassle-free access to pre-built software.
PaaS empowers developers to build custom applications without worrying about infrastructure.
IaaS provides raw infrastructure resources for organizations to create their own environments.
Remember, each model caters to different needs, so choose based on your specific requirements!
I hope that provides a bit more light on the matter. Else we are always here to help.

Read the full article over here.
https://ctindooroopilly.com.au/saas-paas-iaas-what-the/

Thanks
David

08/03/2024

Cyber Security; From Users to Management, Plan Now.

Why is Employee Training Important in Cyber Security ?

Employee training in cybersecurity is crucial because it empowers the workforce to become the first line of defense against cyber threats.

Most security breaches are a result of human error, making awareness and understanding of cybersecurity practices vital.

Training ensures that employees can recognize and respond to potential threats, such as phishing scams or suspicious links, thereby preventing many unintentional security breaches.

Talk to us about one of our Cyber Training Packages.

We have a variety of end user training options to provide onboarding training for new users and then ongoing refresh to stay up to date with current trends.



Then…
Having a cybersecurity incident response plan is of paramount importance for businesses.

It's not just about having defensive cybersecurity measures in place; it's also about being prepared for the possibility of a breach.

An effective response plan enables a business to act quickly and efficiently in the event of an attack, minimizing both the immediate damage and long-term repercussions.

Talk to us about developing a Response Plan for your business.



Thanks for Reading.

David
Computer Troubleshooters Indooroopilly and Computer Troubleshooters Mount Gravatt.

22/01/2024

Why Computer Troubleshooters Indooroopilly and Microsoft 365 is the Right Choice for Your Technology Needs

Are you looking to:
 Have employees achieve more by being connected and collaborative?
 Have employees working productively no matter where they are on any device?
 Minimise the security risk to employee’s data?

Then talk with your local Computer Troubleshooter, Computer Troubleshooters Indooroopilly about a Microsoft 365 solution.

We design solutions to meet your individual requirements now, with a model you need so you can scale your solution as your business grows. Be flexible during peak periods with the ability to scale up only when needed and reduce needs as needed.
 a monthly operational payment based on the number of active users.
 increased agility to scale up and down
 Simplifying the management of your infrastructure
 You focus on the business while being confident that your team have the tools to do their work.

Want to read more ?
The Article is over here.
https://ctindooroopilly.com.au/microsoft-365-the-right-choice/
Thanks
David
Computer Troubleshooters Indooroopilly

24/11/2023

Protecting your Microsoft 365 Business Environment.

As a User of Microsoft’s 365 Email and Data services, are you relying on Microsoft to back up your data?
Many businesses believe Microsoft is backing up their Microsoft 365 data – and they could not be more wrong.

Microsoft recommends using a third-party backup in their terms of service and outlines what they, and you, are responsible for in their Shared Responsibility Model (hint – they are not liable for your lost data).

From the Microsoft Service Agreement * (MSA):
* https://www.microsoft.com/en-us/servicesagreement
We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you've stored. We recommend that you regularly backup your Content and Data that you store on the Services or store using Third-Party Apps.
-Microsoft Services Agreement, Section 6B

There are many misconceptions when it comes to how Microsoft protects your data. In fact, our partner, Barracuda, (https://www.barracuda.com/) recent research highlighted that nearly 70% of IT decision makers** wrongly believe Microsoft provides everything they need to protect their Microsoft 365 environment.
** https://www.barracuda.com/products/email-protection/protect-microsoft-365

With our partner Barracuda Networks let us help you secure your 365 data using our Cloud to Cloud Backup and Email Protection products.
We can setup your Microsoft 365 Backup Environment and provide ongoing monitoring for continued assurance.

Contact us today to learn more about what you actually need for backup and recovery services for Microsoft 365.
https://ctindooroopilly.com.au/contact-us/

Thank you,
David Whittaker
Computer Troubleshooters Indooroopilly and Mount Gravatt.

17/11/2023

Discover the Ultimate IT Support and Security Solution for Your Business with Computer Troubleshooters!
As Australia's leading provider of IT support and security solutions, we have over 15 years of experience in serving small businesses.
Our wide range of services includes:
- Microsoft 365 support
- Cloud computing support
- Data backup and recovery
- Cyber security
- Remote support
- Managed services
- Management of business IT hardware and software
- and more!

One of our outstanding offerings is our remote support service, which allows us to diagnose and repair issues without leaving the office - all you need is an Internet connection! This service saves you time and money while providing a quick resolution to your IT problems.

By partnering with industry-leading vendors, we ensure that you have access to professional, cost-effective solutions that minimize risk to your business.
At Computer Troubleshooters, our goal is to be the go-to IT support network for businesses of all sizes. We aim to serve as a single point of contact for all your IT needs and offer tailored solutions to support your business growth.
Don't let technology hold you back - ensure your business's productivity and success with our services!
Visit our website for more information and to get started with the best IT support in Australia: ctindooroopilly.com.au
Thank you
David
CT Indooroopilly and CT Mount Gravatt.

10/11/2023