16/10/2026
When aged care providers are navigating sector reform, every hour matters. For Suncare Community Services the challenge wasn't simply processing invoices more efficiently. It was finding ways to create capacity within the organisation to support ongoing growth, compliance requirements and the transition to the Government's Support at Home reforms.
Before implementing Continia Document Capture, the finance team was processing approximately 2,700 supplier invoices each week through a highly manual process. As invoice volumes grew and reporting requirements increased, valuable time and expertise were being consumed by administration.
By automating invoice capture with Continia Document Capture and Microsoft Dynamics 365 Business Central, Moira Pasquali and the team were able to transform accounts payable from a transactional function into a streamlined digital process. The result was more than a fivefold increase in invoice processing productivity.
More importantly, it enabled experienced finance staff to redirect their skills and knowledge towards supporting organisational priorities during a period of significant change for the aged care sector.
Technology doesn't replace people. It gives people the time to focus on work that matters most.
For organisations facing reform, growth or increasing compliance requirements, that capacity can make all the difference. Read more in the full case study: https://ap1.hubs.ly/H01rcmy0
Continia Software
