What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

BusinessWorks

Name: BusinessWorks
Address: Suite 109/12-14 Cato Street, Hawthorn East, VIC, 3123, AU
Telephone: +61398131121

IT EXPERTS
Mon - Fri: 09:00 - 17:00, Sat: Closed
http://www.businessworks.com.au/

BusinessWorks has over 25 years’ experience in providing a complete range of IT support services across Melbourne for small to medium sized businesses. We provide server and network installation, support and maintenance, IT support plans for businesses, Cloud Computing solutions, on demand IT services and overall business IT solutions including Security, Virtualisation, Email/Hosted Exchange, Clou

d Backup, Office 365 deployment, Wireless, Mobile Device Management, Business Grade Broadband/Internet, Data Recovery, Workshop Service - Computer, Laptop and Printer repairs. As we partner with many major brands like Toshiba (Authorised Service Partner), HP (Service One Specialist), Brother (Authorised Warranty Centre), Canon (Authorised Service Agent and Customer care provider), Lenovo (Authorised Warranty Service Provider), Epson (Authorised Repair Agent), ASI (Authorised Repair Agent), Microsoft Certified Partner, Dell, we can provide unbiased, expert advice on product selection and give you the best prices possible. With a focus on quality customer service, our IT support experts solve problems quickly and communicate in plain language. Backed by 20 years of experience, our fully-trained and certified technicians provide a complete, innovative and flexible range of service options.

04/11/2025

Take your meetings to the next level with AI-powered Microsoft Teams.

From summarising key points to automating follow-up tasks, AI enhances productivity and keeps everyone on track.

No more sifting through notes or missing important details—AI in Teams Meetings ensures you're always in the loop, so you can focus on what really matters.

Ready to streamline your workflow and work smarter, not harder? Learn more:
https://ap1.hubs.ly/y03YKT0

21/10/2025

🛡️ Does your business meet Cyber Insurance requirements?

Many insurance providers now require your business to implement regular cyber security awareness training for staff.

The human factor can often be the weakest link, but with the right training, it can become your strongest defence.

Empower your team with the knowledge to stay vigilant against potential breaches, with our comprehensive Cyber Security Awareness Training program - safeguarding your business and maintaining insurance compliance.

Learn more:
🔗https://ap1.hubs.ly/y03YMq0

14/10/2025

Cyber Security can be tricky, but we're making it simpler with the Essential Eight checklist 📋

Covering everything from strong passwords to data backup, it's your first step towards a safer digital space.

Get in touch to learn how our tailored cybersecurity solutions can protect your business today and tomorrow.

https://ap1.hubs.ly/y03YLk0

07/10/2025

In a hybrid working environment, your network is only as secure as the devices connected to it.

Endpoint Protection safeguards all of your user devices - computers, smartphones, tablets, and more - with industry-leading antivirus, anti-malware, and extended detection and response (XDR) technologies.

✅ Prevent Breaches: Real-time threat detection and response keeps your business safe from emerging cyber threats.
✅ Comprehensive Coverage: Secure all devices across your network, no matter where your team is located.
✅ Peace of Mind: With advanced protection in place, you can focus on running your business, knowing your endpoints are secure.

Don’t leave your network vulnerable - ensure every device is protected.

Contact us to learn more.
https://ap1.hubs.ly/y03F4w0

30/09/2025

Cyber Security Awareness Month 🔒

With evolving digital threats, we understand the need for robust security that doesn't overwhelm.

BusinessWorks' mission is clear: to make security simple, effective, and accessible.

Protect your business without the headache of complex security questions and reports.

We provide simple easy to read reports and solutions so that you can focus on your business.

Learn more about our security solutions:
https://ap1.hubs.ly/y03BM_0

23/09/2025

At BusinessWorks, we believe in providing our clients with the best in cybersecurity solutions, which is why we partner with Trend Micro.

Their advanced technology and proactive approach to online security help protect businesses from evolving threats, ensuring that data, systems, and people stay secure.

With Trend Micro’s industry-leading solutions, we can offer comprehensive protection against malware, ransomware, phishing, and more, giving our clients peace of mind as they grow.

Together, we're committed to safeguarding your business in today's digital landscape.

Learn more about our cyber security solutions:
https://ap1.hubs.ly/y03BJQ0

16/09/2025

Meet Josh – the newest addition to the BusinessWorks team! 👋

Josh joins us from Christchurch, NZ, where he spent the last four years as a Systems Engineer. After making the move across the ditch, he landed at BusinessWorks just one week into his job search - and we’re lucky to have him on board!

He’s especially excited to work more closely with clients and focus on proactive, forward-thinking solutions - a shift from his previous roles, which often involved putting out fires.

Josh’s journey into IT is as unique as it is inspiring. What started as a way to extend a never-ending overseas adventure through Eastern Europe turned into a rewarding career in tech. If things had gone differently, he might have been a certified scuba diving instructor instead!

We’re thrilled to have Josh’s expertise, energy, and adventurous spirit on the team. Welcome aboard!

09/09/2025

Enhance Communication with Microsoft Teams Calling 📞

With Teams Calling, it's easy to streamline communication and stay productive.

You can jump straight into voice or video calls with your team from any device—whether you're on your computer, tablet, or phone.

Switch from chat to a call with one click, access your call history, and even check voicemail transcripts or audio messages.

Stay connected with Teams Phone to collaborate, share updates, and keep the conversation going, no matter where you are.

Get started today and experience seamless calling with Teams.

https://ap1.hubs.ly/y03BFs0

26/08/2025

5 Ways AI Can Help Small Businesses 💡

AI is becoming a key partner in small businesses - helping companies grow, work more efficiently, and make better decisions.

While AI tools are still relatively new, the future holds endless possibilities.

Right now, businesses are only beginning to tap into AI’s potential, and it’s already making a significant impact.

Visit our Blog to learn more about how AI is helping small businesses today.

https://ap1.hubs.ly/y03BH30

17/08/2025

Microsoft Teams is great for boosting collaboration and productivity.
Here are some effective tips:

1. Organise Teams Efficiently: Create specific teams for different departments or project groups. This helps in keeping discussions focused and relevant.

2. Streamline with Channels: Within each team, set up channels for various topics or sub-projects. Channels are great for organizing conversations and keeping related files and discussions in one place.

3. Utilise the ‘\’ Feature: Want to grab someone's attention in a busy channel? Use the ‘\’ feature to notify individuals or the whole team, ensuring your message doesn’t get lost in the shuffle.

4. Schedule and Manage Meetings Effectively: Use the integrated calendar to schedule team meetings. You can set agendas, attach relevant documents, and even invite external guests. Post-meeting, use the same space to share minutes and follow-up actions.

5. Integrate Apps for Enhanced Productivity: Microsoft Teams allows integration with a multitude of Microsoft and third-party apps. Integrate apps like Planner for task management or Power BI for data analysis to enhance your team's productivity.

6. Use Tabs Wisely: Pin important files, apps, or websites as tabs in your channels. This ensures easy access to frequently used resources.

7. Leverage Chat for Quick Communication: For quick questions or updates, use the chat feature. It’s faster than email and keeps less formal, rapid communication flowing.

8. Stay Mobile with the Teams App: Install the Teams mobile app to stay connected and responsive, even when you're away from your desk.

9. Customise Notifications: Tailor your notification settings to suit your work style. This helps in managing attention and reducing unnecessary distractions.

10. Explore Keyboard Shortcuts: Save time with keyboard shortcuts. For instance, use ‘/’ commands to quickly navigate or change status, and ‘Ctrl+E’ to jump to the search bar.

Embracing these practices in Microsoft Teams can significantly improve your team's efficiency and communication!

Contact us for assistance introducing these features within your business 💡
https://ap1.hubs.ly/y09N3q0

14/08/2025

In today's hybrid work environment, seamless communication is more crucial than ever.

That's why we're excited to introduce Teams Room Solutions to elevate your collaboration and productivity to the next level.

🔹 Why Teams Room Solutions?

• Integrated Communication: Experience a unified platform where video conferencing, audio, and content sharing come together effortlessly.

• Enhanced Collaboration: Engage with remote and on-site team members through high-quality video and audio, ensuring everyone is seen and heard clearly.

• User-Friendly Interface: Simplify your meetings with easy-to-use controls and intuitive setups that make joining and managing meetings a breeze.

• Scalability: From huddle spaces to large conference rooms, Teams Room Solutions are designed to fit any room size and meet your unique business needs.

🔹 Key Features:

• High-definition video and audio quality
• Seamless integration with Microsoft Teams
• Flexible hardware options tailored to your space
• Secure and reliable connectivity

At BusinessWorks, we're dedicated to providing innovative solutions that drive efficiency and collaboration. Our Teams Room Solutions ensure that your team can connect and communicate effortlessly, no matter where they are.

Contact us today to learn more about how Teams Room Solutions can benefit your business:
🔗 https://ap1.hubs.ly/y09M_Y0

16/07/2025

Welcome Jen to the BusinessWorks team! 🎉

With over 20 years in IT and 9 years in the MSP world, Jen brings a wealth of experience - and a passion for the fast-paced, ever-changing nature of client support.

Jen loves that no two issues are ever the same in an MSP environment, and is excited to be back doing what she enjoys most - solving problems and supporting people.

When Jen isn’t helping clients, you’ll likely find her cheering on the Wests Tigers at Leichhardt Oval or running the scoreboard at Drummoyne Oval during summer cricket 🏉🏏

Welcome aboard, Jen - we’re thrilled to have you!

Address

Suite 109/12-14 Cato Street
Hawthorn East, VIC
3123

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61398131121

Website

http://www.businessworks.com.au/

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