Packaged IT Services

22/01/2026

One of the most overlooked products in your Microsoft 365 licensing is Microsoft Loop. It’s included from Microsoft Business Standard and above. You can think of it as a modern version of One Note.

Most teams struggle with version control, duplicated documents, and endless email threads.

Microsoft Loop is designed to solve that problem.

Loop enables real-time collaboration across Teams, Outlook, and the web with:
• Shared task lists
• Live meeting notes
• Flexible workspaces

Because Loop lives inside tools your team already uses, it reduces friction instead of adding complexity.

Done properly, it can replace ad-hoc Word documents and disconnected notes with a clearer, more accountable way of working.

20/01/2026

New Year, Better Value from Microsoft 365

Many businesses start the year looking for ways to work better — yet continue paying for tools they only partially use. Microsoft 365 usage is often limited to Outlook, Word, Excel, and Teams.

Did you know Business Standard and Business Premium include a wider set of collaboration and productivity apps designed to reduce email, improve visibility, and simplify everyday work?
The opportunity for many organisations isn’t new software — it’s better use of what’s already licensed.

January is an ideal time to review how your Microsoft 365 investment is supporting your people.

31/12/2025

Happy New Year from all of us at Packaged IT Services

The past year reminded us that great IT is about more than technology—it’s about people, trust, and reliability. We’re grateful to work with so many amazing organisations and partners.

We’re looking forward to another year of supporting your growth, strengthening your security, and keeping your IT running smoothly.

Cheers to a successful year ahead!

21/11/2024

19/11/2024

New Pricing Model!

Here at Packaged IT Services, we have revised our pricing model and services to align to a new approach. At its core, we comprise our packages of the user software licensing package and Microsoft 365 Configuration Management. We then add on post-paid support billed in 15 minute intervals - we can even work with companies to ensure this is an approved request before commencing billable work.

Why have we changed our model ?
The main reasons are to bring down the cost of the packages while ensuring the Microsoft 365 configuration management elements are constantly worked on.

31/10/2024

Today we dive into the world of business information and the risks around exposure through workstations and portable media (e.g. USB Key). Have you considered the risks and impacts for your business?

24/10/2024

Have you thought about where your critical business and personal information is stored? Each business has a range of critical data, which could impact your customers and staff if not properly handled. It is important to know where your information is stored, especially with the upcoming changes to the Privacy Act!

17/10/2024

Password Managers! We strongly recommend then for both business and personal use! They are a critical control to help users avoid password reuse. Check out our tips below!

15/10/2024

It's Packaged IT Services' First Birthday!

Thank you to all of our customers for taking a chance on a new Managed Services provider - we really appreciate the opportunity and continually drive ourselves to exceed your expectations!

Thank you to our staff for the hard work, dedication to our customers and continuous improvement across our operations.

We are very proud of this achievement and continue to strive to be the best we can be!

10/10/2024

In todays tip, we dive into Multi-Factor Authentication! While annoying from a User Experience perspective, this is a critical control in the event your username and password is breached. There are also hardware keys which can be used to ease the burden of MFA.