Madtech Business I.T. Support

16/01/2020

Google DNS servers are down at the moment. If any of your PC's can't browse the internet, please call and we will change your DNS settings to fix it.

03/06/2019

GSuite (Google) has marked the issue as resolved, it may take another short while for Outlook to be able autehnticate with your Google accounts.

From their site:

The network congestion issue in eastern USA, affecting Google Cloud, G Suite, and YouTube has been resolved for all affected users as of 4:00pm US/Pacific.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a detailed report of this incident once we have completed our internal investigation.

02/06/2019

This is from Google 20 minutes ago. It says East Coast US but some Australian services may be routing through there as well, affecting any Google accounts in Outlook.

I have tested Gmail accounts in the browser, they are working better there, maybe work in the browser until the issue is resolved. Outlook having trouble reaching the Gmail servers.

We continue to experience high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite and YouTube. Users may see slow performance or intermittent errors. Our engineering teams have completed the first phase of their mitigation work and are currently implementing the second phase, after which we expect to return to normal service. We will provide an update at 16:00 US/Pacific.

21/02/2019

New post on the MadTECH website explaining new pricing for backups and Microsoft licensing only (other charges not changing)

Hi,   Just a quick post to inform of recent price hikes by the United States which effects Microsoft Licenses (E.g Office and Windows). Also cloud backup prices have gone up by 10% just to reflect the extra time we are spending monitoring them and not just going off the email reports.   The pricer...

31/01/2019

10,000 helpdesk tickets solved. Thanks to our awesome clients for the work, and being so good to work with! Thanks to Brad Wilkman for your great work too.

10/10/2018

https://madtech.com.au/madblog/

Read the latest findings on Managed IT Services, Technology Solutions, Systems Administration, Data Cabling and all things IT.

19/03/2018

https://madtech.com.au/2018/03/19/veeam/

After downloading Veeam Agent for Windows, you extract and run the installation, you are left with the following programs that are installed: Configure backup File level restore Volume restore Create recovery media Veeam Agent for Microsoft Windows ...

14/03/2018

The deputy director of ICT Aged Care Australia and I doing a Cisco Switch Install in Brisbane last week. I'm obviously doing a great job holding the front up!

05/03/2018

Office 365 Outlook Sub-folder fix posted on our madBLOG here:

https://madtech.com.au/2018/03/05/outlook-sub-folders/

21/02/2018

We are changing the way we do backups for our clients. Read the madBLOG for details if interested. Otherwise I'll be visiting everyone this month and implementing the changes.

https://madtech.com.au/2018/02/21/new-backup-strategy/