27/10/2026
Just a quick heads up for those of you using the Reolink app on an iPhone or iPad.
Reolink has confirmed a known issue affecting the latest version of their app (v4.64) on Apple devices running iOS 27.2. Since the update, some users are finding that playback and live view aren't loading in the app.
The good news is that Reolink is aware of the problem and is preparing a fix. It will be released through the App Store as soon as Apple approves it.
What this means for you:
• If you haven't updated the Reolink app or your iPhone yet, you may want to hold off until the fix is out.
• If you've already updated and are having trouble viewing your cameras, it's not a fault with your system or installation. It's an app issue on Reolink's end.
• Keep an eye out for the next Reolink app update in the App Store and install it once it's available.
We'll keep watching for updates from Reolink and let you know once the fix has been released. In the meantime, if you have any questions or concerns about your system, please don't hesitate to give us a call.
Thanks for your patience.
Kind regards,
Wayne