Cicom

17/09/2026

When a stack review surfaces something, it's usually one of two things: spend that isn't earning its place, or tools that could be doing more than they currently are.

The second is where a review tends to add value for the business, with capabilities potentially sitting inside existing subscriptions that could replace something the business is paying for separately.

Our latest article looks at what regional businesses tend to find when they take a closer look at what they're running.

Want to know what a review could surface for you? Read the blog: https://cicom.com.au/when-to-look-at-your-it-stack/

19/07/2026

RICHMOND VALLEY BUSINESS AWARDS
Cicom had a night out at the Richmond Valley Business Awards at Club Evans yesterday. We are proud to share our success with you.

🥇Winner - Excellence in Business & Professional Services
🥇Winner - Excellence in Micro Business (5 Employees and Under)

Whilst the evening is about celebrating the many awesome businesses in the Richmond Valley LGA who contribute so much to our community, it is also a time to reflect on what Cicom has built and continues to grow.
As an IT service provider, we have a unique and trusted position in a wide variety of businesses across the full spectrum of commerce. We take the responsibility seriously, and value our client’s success as much as our own.
A big thanks to our team of Mark, Trent, Rajan, and Clint, who work day-to-day to deliver products and solutions to our customers. In a world of automation, AI, and efficiencies, it is our commitment Cicom will continue to have a people-first approach to service delivery.
Congratulations Richmond Valley Council, Club Evans RSL - Evans Head, business chambers, sponsors, and organisers for a great night!

04/06/2026

For most regional businesses, technology only becomes visible when something interrupts the workday.

A system runs slower than it should.

A file can’t be accessed when someone needs it.

A process takes longer than expected.

Individually, these things seem small, but together they shape how smoothly your team can work.

Sound familiar? Take our IT Health Check to review the technology your team relies on and see where small improvements could make a meaningful difference: https://tinyurl.com/av6zjn25

21/04/2026

When something stops working, most people don't want to start by filling in a form or waiting in a queue.

They want to speak with someone who understands how their systems fit together and how the team actually works.

That familiarity often makes troubleshooting quicker and decisions easier, because the conversation starts with context rather than explanations.

Read our latest blog, where we explore why IT support often works best when it begins with a conversation: https://cicom.com.au/why-it-support-should-start-with-a-conversation/

For many businesses, IT support begins with a portal, a ticket, and a wait. But the best support still starts the classic way, with a conversation with someone who understands your systems.

26/03/2026

Tired of chasing support tickets, dealing with unreliable systems, or getting hit with unexpected technology bills?

For many regional businesses, dealing with outdated technology or distant, one-size-fits-all support causes daily "IT anxiety" for the whole team.

At Cicom, we believe your business deserves top-tier technical capability paired with genuine local understanding.

Use our quick IT Health Check to see how your day-to-day IT measures up and discover a clear path forward.

Start the assessment now: https://lnkd.in/ghwBjAAr

04/03/2026

One of the things we love about running a local business is being able to support great community events like the Lismore Samson Fitness Challenge.

It’s an awesome local event where teams of four take on some seriously tough challenges, all while raising funds for Our Kids, helping provide vital paediatric equipment for the Lismore Base Hospital.
It’s great to be part of a community that gets behind initiatives like this, and we’re proud that this year, Cicom will be the Competitor Bag Sponsor.

Best of luck to everyone taking part.

A massive shout out to CiCom for continuing to sponsor the Samson Competitor Bag and support Our Kids 💪❤ They look amazing!!

It’s great to see businesses like CiCom stepping up to support events, our community and such an iconic challenge!

If you’re looking for comprehensive managed IT services, check out CiCom’s website to see how they can help your business.

Thank you, Team CiCom, for your generous support 🙌

https://cicom.com.au/

05/02/2026

👉Is Your IT Support Still Working for Your Small Business?
As small businesses grow and change over time, IT often becomes critical for operations without anyone consciously planning for it. Systems are added, teams expand, and technology plays a bigger role in keeping work moving.

This FAQ is designed to help you understand whether your current IT support still suits the way your business operates today. It walks through common signs that your support may no longer fit, explains why everyday frustrations can build up, and outlines what well-aligned IT support should feel like for a small business.

Summary As small businesses grow and change over time, IT often becomes critical for operations without anyone consciously planning for it. Systems are added, teams expand, and technology plays a bigger role in keeping work moving. This FAQ is designed...Read moreFAQ: Is Your IT Support Still Workin...

02/02/2026

Welcome to Rajan Gautam who has joined Cicom as a full-time employee at the start of this year. Raj and his wife have made the Northern Rivers their new home after arriving in 2019 and starting their awesome family. When not at work, Raj plays for Casino Cricket Club and has become an important part of our cricket community, bringing his enthusiasim and work ethic to the club .
We look forward to growing the business with our team as we move into 2026, meeting new clients, creating solutions, and moving the dial forward.

15/12/2025

In every local business, there’s that one person quietly worrying about what’s really going on behind the screens, the passwords, the systems, the backups.

It’s okay not to have all the answers. Most businesses don’t.
That’s why our IT Assessments are designed to be simple, calm, and practical. No tech jargon. No pressure. Just a chance to talk through where you’re at and where things could run a little smoother.

If you’re ready to make IT feel easier, we’re ready to listen: https://ow.ly/UTpo50XiNTX

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