CPKN Computers

CPKN Computers Your Technology Experts 💻 Friendly, reliable IT support for homes & businesses across Canberra, plus home technology support across Parkes & Forbes.

On-site & remote support available. No Fix, No Fee. CPKN Computers is an Australian-owned technology support business established in 2013, providing home and business IT support across the Canberra Region and home technology support across Parkes, Forbes and surrounding areas.

💻 Get your tech ready for 2027! 🔧With the end of the year approaching, now's a great time to sort out those computer pro...
02/11/2026

💻 Get your tech ready for 2027! 🔧

With the end of the year approaching, now's a great time to sort out those computer problems, plan an upgrade or get your technology running smoothly for the new year!

From computer repairs and upgrades to Wi-Fi, backups, security and remote support, CPKN Computers is here to help.

📍 Servicing Canberra, Parkes, Forbes and surrounding regions.

📩 Need a hand? Send us a message today!

🌐 cpkncomputers.com.au

🔐 As Cyber Security Awareness Month wraps up, we want to encourage everyone to take a second, step back and think about ...
24/10/2026

🔐 As Cyber Security Awareness Month wraps up, we want to encourage everyone to take a second, step back and think about the technology we rely on and how we keep ourselves secure.

Technology has become part of almost everything we do. From banking and shopping to running businesses, storing family memories and keeping in touch with loved ones, we rely on it every day.

But as technology advances at an extraordinary pace, it's worth considering whether our understanding of it, and the protections surrounding it, are keeping up.

Progress has always brought change, and change can make people uncomfortable. Sometimes we resist new technology because it challenges what we're familiar with. Other times, we embrace it so quickly that we barely stop to consider the consequences.

Blindly rejecting progress or blindly accepting it isn't particularly helpful.

And some recent events provide a timely reminder of why this all matters.

🌐 A serious security problem affecting the internet

Just this week, two critical security weaknesses in PHP, a programming language used behind the scenes by a large proportion of websites, prompted emergency security updates.

These weaknesses could potentially allow criminals to interfere with a website's server (the computer that runs the website), access sensitive information or execute malicious commands, sometimes without even needing a password.

The vulnerabilities were privately reported back in August, with artificial intelligence helping researchers uncover ways they could be exploited.

It took approximately 10 weeks before security fixes were publicly released. During that period, information about the vulnerabilities leaked, and evidence of attempted exploitation emerged before the official updates became available.

This highlights an increasingly difficult challenge: we're developing tools like AI that can discover security weaknesses incredibly quickly, but fixing those weaknesses and getting updates installed across the world takes time.

And that brings us to another rapidly developing issue.

🤖 Artificial intelligence: Progress without enough preparation?

AI has enormous potential, from assisting medical research and improving accessibility to helping scientists and engineers make discoveries, and even making everyday tasks easier.

These are meaningful developments, and there's plenty of reason to welcome them.

But progress doesn't automatically mean we're prepared for its consequences.

AI has entered everyday life at remarkable speed. It's being integrated into software, workplaces, search engines and services, often before people have had much opportunity to understand how it works, what information it collects or where its limitations lie.

Meanwhile, governments, regulators and industries are still working out how to manage its risks.

Cybercriminals are already using AI to assist with identifying security weaknesses, creating malicious software and producing increasingly convincing scams.

AI developers have also reported incidents where their own systems bypassed security restrictions and accessed computer systems they weren't supposed to.

And beyond cybersecurity, the rapid expansion of AI infrastructure is placing growing demands on electricity, water, land and computer hardware, raising legitimate questions about environmental impacts, costs, livelihoods and who ultimately benefits.

It's an uncomfortable contradiction. We have technology capable of helping address some of humanity's biggest challenges, while its own expansion creates challenges that shouldn't simply be dismissed as the price of progress.

Being excited about what technology can achieve shouldn't mean ignoring what it costs, or who might be affected along the way.

💻 When a quick answer becomes an expensive problem

There's another consequence of AI's rapid adoption that we're increasingly seeing in everyday technical support.

People understandably assume that a system capable of accessing enormous amounts of information and responding almost instantly should be able to provide the correct answer.

But access to information isn't the same as understanding it.

AI can misunderstand a situation, overlook important details or confidently provide instructions that are completely wrong.

At CPKN Computers, we've encountered situations where people have relied on AI to troubleshoot their technology, only to unintentionally make the original problem worse.

What could have been a five-minute diagnosis by an experienced technician can turn into hours of troubleshooting, unnecessary repairs or additional costs.

An experienced technician doesn't necessarily know the answer to every unfamiliar problem. They rely on understanding how systems work, investigating evidence and recognising when something doesn't make sense.

That's very different from simply following a set of instructions because they sound convincing.

This isn't an argument against using AI, learning new skills or asking questions.

AI can be a valuable tool for exploring ideas, learning and assisting with problems.

But genuinely questioning something also means being prepared to challenge the answer, especially when it confirms what we already believe.

There's a difference between seeking an explanation and searching until we find an answer that supports our assumptions.

And when that answer involves making changes to a computer, handling sensitive information or making business decisions, the consequences of getting it wrong can be substantial.

The goal shouldn't be to stop asking questions. It should be to get better at questioning the answers.

🛡️ What does this mean for Cyber Security Awareness Month?

The message this October is simple: "Take a second. Stay secure."

That message is particularly relevant when technology is moving faster than many of us can reasonably keep up with.

Security isn't just about avoiding suspicious emails or installing antivirus software. It's about understanding what we depend on, recognising where risks exist and making informed decisions about how we use technology.

Keeping software updated, enabling multi-factor authentication, maintaining reliable backups and being cautious with unexpected messages remain essential protections.

But it's also worth considering whether the services we rely on are properly maintained, what personal or business information we're sharing with AI tools, and whether the advice we're following has actually been verified.

For home users, it means developing the confidence to question unfamiliar technology without feeling pressured to either embrace everything new or reject it altogether.

For businesses, it means exploring how technology can support employees, improve everyday processes and make work more efficient, while ensuring decisions about security, customer information and important operations remain informed and accountable.

We shouldn't have to choose between technological progress and responsible development. Both matter.

Cybersecurity isn't about fearing the future. It's about making sure we're prepared for it.

At CPKN Computers, we believe technology should work for people, and that understanding, experience and sensible precautions remain just as important as the technology itself.

CPKN Computers | Canberra & Parkes/Forbes

🔐 October is Cyber Security Awareness Month!Your family photos, personal accounts, customer information and business fil...
17/10/2026

🔐 October is Cyber Security Awareness Month!

Your family photos, personal accounts, customer information and business files all deserve protection. A little time spent checking your security today could save a lot of trouble later.

Here are four things worth checking at home and at work:

📩 Pause before you click.
An unexpected invoice, delivery text or urgent request can look convincing. Before opening a link, sending money or sharing information, check the request using contact details you trust.

🔑 Protect your accounts.
Use strong, unique passwords and turn on multi-factor authentication wherever available. Start with your email account, as it’s often the key to resetting your other passwords.

🔄 Keep your devices updated.
Updates fix security weaknesses as well as bugs. Keep your computers, phones and apps updated, and check whether older devices still receive security support.

💾 Make sure you can recover your files.
Having a backup is a good start. Knowing it works is even better. Check that your important files are being backed up and can actually be restored.

🏢 Own or run a business in Canberra?
You’ve got enough to manage without IT problems interrupting your day. CPKN Computers can help you identify security gaps, protect your business data and keep your computers running, with ongoing IT support available.

🏠 Need a hand with your home technology?
We can help secure your devices and accounts, set up backups and make sense of suspicious messages, with advice you can understand.

📍 Canberra: Home & Business IT Support
📍 Parkes & Forbes: Home IT Support

Contact CPKN Computers to discuss your home or business IT needs.

www.cpkncomputers.com.au/contact

Take a moment to check. Take a step to protect.

💻 Technology giving you grief?CPKN Computers now provides home technology support throughout Parkes, Forbes and surround...
13/10/2026

💻 Technology giving you grief?

CPKN Computers now provides home technology support throughout Parkes, Forbes and surrounding areas.

We can help with:

🔧 Computer repairs & troubleshooting
⚙️ Setup & upgrades
📶 Wi-Fi & home networking
🖨️ Printers & connected devices
🔐 Security & scam assistance
💾 Backup & recovery
🌐 Remote support

On-site Home Support: $90/hour
Remote Support: $70/hour

As an introductory offer, travel within 40 km of Parkes is included for on-site support.

Not sure whether we can help? Get in touch and tell us what's happening.

📞 02 6183 5012
🌐 cpkncomputers.com.au/parkes-forbes/

No Fix, No Fee.

🎉 CPKN Computers is now in Parkes & Forbes!After providing friendly, reliable technology support since 2013, we're excit...
07/10/2026

🎉 CPKN Computers is now in Parkes & Forbes!

After providing friendly, reliable technology support since 2013, we're excited to announce that CPKN Computers has expanded into the Parkes & Forbes region.

With our technician Jacob based locally in Parkes, we're now providing on-site home technology support throughout Parkes, Forbes and surrounding communities.

We can help with:

💻 Computer repairs & troubleshooting
⚙️ New computer setup & upgrades
📶 Wi-Fi & home networking
🖨️ Printers & connected devices
🔐 Security & scam assistance
💾 Backup & recovery
🌐 Remote support

Home Support: $90/hour
Remote Support: $70/hour

As an introductory offer, travel within 40 km of Parkes is included for on-site support.

We're an owner-operated, community-focused business and we're looking forward to becoming part of the local community and bringing the same personal approach we've provided our customers since 2013.

Got a technology problem and aren't sure if we can help? Feel free to get in touch and tell us what's happening.

📞 02 6183 5012
🌐 cpkncomputers.com.au/parkes-forbes/

Your Technology Experts

Congratulations to   and   for 50 Years in Canberra!Happy Birthday!
25/07/2026

Congratulations to and for 50 Years in Canberra!

Happy Birthday!

🚨 2026 Scam Support Guide - Now AvailableScams continue to evolve every year, and unfortunately Australians lost over $2...
04/07/2026

🚨 2026 Scam Support Guide - Now Available

Scams continue to evolve every year, and unfortunately Australians lost over $2.18 billion to scams in 2025 according to Scamwatch, ReportCyber and other reporting organisations.

To help my clients, family and the wider community stay informed, I've updated the Scam Support Guide for 2026 "How to Spot Scams and Malicious Acts":

https://cpkncomputers.com.au/scam-support/

This year's edition includes:

✔ Updated scam statistics and trends
✔ Modern scam examples and warning signs
✔ Email, phone call and text message scams info
✔ Fake websites and phishing techniques
✔ Remote access scams
✔ Practical tips to help protect yourself, your family and your business

Whether you're comfortable with technology or just want to know what to look out for, I hope this guide helps someone avoid becoming the next victim.

Feel free to download it, share it with friends and family, or pass it on to someone who could benefit.

If you ever receive something that doesn't look right and you're unsure, don't guess - get a second opinion. I'd much rather spend a few minutes helping confirm something is legitimate than see someone lose their money or personal information to a scam.

Stay safe everyone. 💙

Cheers,

Chris
Owner/Technical Engineer

Scams cost you and the Economy. CPKN Computers provides Scam Support for victims of scams. We secure your tech and advice on what's next.

Technology seems to be changing faster than ever in 2026.Whether you're a home user or running a business, you've probab...
02/06/2026

Technology seems to be changing faster than ever in 2026.

Whether you're a home user or running a business, you've probably noticed the growing use of AI tools, more online services, and unfortunately, more scams and cyber security threats.

Some of the most common issues I'm seeing include:

🔹 Scam emails and text messages becoming much more convincing.

🔹 People receiving phone calls from scammers pretending to be banks, government departments, Microsoft, or other trusted organisations.

🔹 Old computers struggling to keep up with newer software and security requirements.

🔹 Important files not being backed up properly.

🔹 Uncertainty around AI tools such as ChatGPT, Co-pilot, and Gemini, including what information should and shouldn't be shared with them.

The good news is that you don't need to be a technology expert to stay protected. A few simple steps such as keeping software updated, using strong passwords, enabling multi-factor authentication, and maintaining good backups can significantly reduce your risk.

I'm interested to hear from everyone...

💬 What's your biggest technology concern at the moment?

Is it security?
AI?
Slow computers?
Scam calls?
Something else?

Whether you're a home user or a business owner, I'd love to hear your thoughts.

Comment below or give me a call!

Chris
CPKN Computers

To all the Beautiful mums out there...HAPPY MOTHER'S DAY!
09/05/2026

To all the Beautiful mums out there...

HAPPY MOTHER'S DAY!

Another awesome build done!Client purchased some pretty awesome gear!The wood finish is unique.
26/04/2026

Another awesome build done!

Client purchased some pretty awesome gear!

The wood finish is unique.

Address

PO Box 4206, Ainslie
Canberra Central, ACT
2602

Opening Hours

Monday 8am - 10pm
Tuesday 8am - 10pm
Wednesday 8am - 10pm
Thursday 8am - 10pm
Friday 8am - 10pm
Saturday 8am - 10pm
Sunday 8am - 10pm

Telephone

+61261835012

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