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Support Coordination Software

Name: Support Coordination Software
Address: Brisbane, QLD, AU
Telephone: +61483859646

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Support Coordination Software

We help our Support Coordinators reduce their NDIS admin, NDIS audit and administrative burden.

Software, Support & Community for Support Coordinators.

✓ Monthly Masterclasses
✓ Community of Practice
✓ Evidence-Based Resources
✓ Purpose-Built Software by Support Coordinators Support Coordination Software is best practice software designed by Support Coordinators for Support Coordinators to ensure you can help your NDIS participants get great outcomes. Key Features:
• Automated tracking of

Support Coordination hours, to do lists, plan budgets and more
• Record case notes and billable time in the same action
• Easily create your own Service Agreements and Consent forms with your own branding
• Create a library of community, mainstream, and funded providers to share across your team
• Send forms like service agreements and consent forms via automated email with a participant link to view and sign - great for auditing
• Generate a file with your billable time to efficiently claim for Support Coordination hours
• Easy to access portal for participants to view all their information and progress
• Purpose built Support Coordination training and tools that align with best practices
• Onboard your Support Coordinators with best practice tools and training
• Track Support Coordinators case loads and ensure you are maximising billable hours

01/09/2026

What is the most challenging part of documenting participant outcomes?

Is it:
A) Finding enough time
B) Connecting daily work back to participant goals
C) Keeping records consistent across a team
D) Turning file notes into meaningful outcome evidence
E) Something else?

Strong evidence is becoming increasingly important across Support Coordination practice, but we know maintaining it alongside a busy caseload isn’t always simple.

Let us know in the comments or send us a message. We’d love to hear what is working for you and where you need more support.

25/08/2026

Good Support Coordination should create meaningful change, but do your records clearly track that change?

Effective documentation connects:

• The participant’s goals
• The barriers, risks or support gaps identified
• The actions taken by the Support Coordinator
• The people involved
• The outcomes achieved
• What needs to happen next

Support Coordination Software helps bring file notes, planning, action plans, risk assessments and overall participant progress together, making it easier to maintain clear and consistent evidence throughout the participant’s plan.

See how it works by booking a demonstration or starting a free 14-day trial:
https://supportcoordinationsoftware.com.au/

18/08/2026

The future structure of Support Coordination is still being shaped, but providers don’t need to wait for every detail before preparing.

Now is the time to strengthen the foundations that will matter under any future model:

• Consistent, participant-centred service delivery
• Clear evidence of participant progress and outcomes
• Strong governance, risk and compliance systems
• A realistic understanding of service delivery costs

Our latest blog explores the practical steps Support Coordination providers can take now, without making major decisions based on assumptions.

Read the full article:
https://supportcoordinationsoftware.com.au/support-coordination-preparing-your-business-for-what-comes-next/

15/07/2026

📬 Still manually sending monthly statements to participants or nominees?

There's an easier way.

With Support Coordination Software, you can automate your monthly statements, saving time, reducing admin, and ensuring participants and their nominees stay informed.

✨ Ready to streamline your workflow?
📅 Book a personalised demonstration or
💙 Start your free trial today.

Email us to learn more - [email protected]

Support Coordination Software developed by Sonic Software

08/06/2026

Join our next Community of Practice session presented by Mary Ingerton, Director of Support Coordination Academy & Co-Director of Support Coordination Software.

📅 Thursday, 11th of June 12:00 - 1:00pm QLD time
💙Register for this session through your SC Community page

In this session Mary will facilitate a discussion around the recommended changes to the NDIS. This is an interactive session so please come with any questions you might have. Let's work together to figure out what this means for Support Coordinators.

All Support Coordination Community events, including Community of Practice and Masterclasses, are exclusive to Support Coordination Software subscribers. Register for this session through your SC Community page OR sign up for a free trial and join this weeks session - https://supportcoordinationsoftware.com.au/

01/06/2026

The future of Support Coordination is increasingly focused on outcomes, evidence and accountability.

As expectations continue to evolve across the NDIS, it's becoming more important than ever for Support Coordinators to be able to demonstrate the impact of their work and the progress participants are making.

Our latest blog explores:
✔ Why evidence-based practice matters
✔ The importance of tracking participant progress
✔ How good documentation supports better outcomes

Read the full blog here: https://supportcoordinationsoftware.com.au/the-future-of-support-coordination-why-evidence-based-practice-matters/

27/05/2026

At Support Coordination Software, we believe community is important 💙

We built our Support Coordination Community, within the software, to help our customers stay informed, connected and feel heard. We have monthly live Masterclasses or Community of Practice available plus they are recorded for future viewing.

👉 Learn more about our Software and Support Coordination Community and come along to our next Community of Practice on the 11th of June. - https://supportcoordinationsoftware.com.au/

22/05/2026

The right tools make person-centred planning easier AND compliant.

Inside Support Coordination Software, you’ll find:
📘 Plan Unpacking Guide
📊 Participant Confidence Scale
🗂️ Support Coordination Action Plan + Risk Management Plan
⭐ Provider Rating Tool

All co-designed with award-winning practitioners and built specifically for support coordinators. 🙌

👉 Explore them within a free two week trial
Sign up at supportcoordinationsoftware.com.au

12/05/2026

The NDIS landscape is continuing to evolve — and Support Coordinators are right at the centre of the change.

From funding periods and planning reform through to increasing evidence requirements, staying informed has never been more important.

In our latest blog, we break down:
✔️ What current NDIS reforms could mean for Support Coordinators
✔️ Why documentation and evidence are becoming increasingly important
✔️ How providers can prepare for future planning and funding changes
✔️ The growing need for efficient systems and workflows

Read the full blog here: https://supportcoordinationsoftware.com.au/ndis-reforms-impact-for-support-coordinators/

01/05/2026

NDIS processes, expectations, and requirements continue to evolve.

Staying informed and maintaining clear, structured workflows helps Support Coordinators adapt with confidence and continue delivering strong outcomes for participants.

👉 Book a demo to see how Support Coordination Software supports your workflow in a changing environment:
supportcoordinationsoftware.com.au

Address

Brisbane, QLD

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61483859646

Website

https://supportcoordinationsoftware.com.au/, https://supportcoordinationsoftware.com.au/blog/, https://supportcoordinati

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