Fibre Up Internet

12/01/2026

Hello to our customers at Banksia Grove Village 💫

We apologise for the ongoing service outage following the power outage earlier today. Our team is continuing emergency repairs; however, internet services will unfortunately not be restored today.

Thank you for your patience and understanding while we work to resolve this as quickly as possible. Further updates will be shared as they become available.

Call now to connect with business.

12/01/2026

Power will be restored shortly following the scheduled outages for Banksia Grove Village.

Services may take a few extra minutes to reconnect, so please don’t be alarmed. Our team is standing by and monitoring everything closely. Thank you for your patience.

04/01/2026

Good morning everyone, and Happy New Year ☀️🧡💙

We’re aware that some members of our community have been experiencing an outage over the past couple of days, and we sincerely apologise for the inconvenience this has caused.

Please know our team is actively working to resolve the issue as quickly as possible and restore services. We truly appreciate your patience and kindness toward our staff while they work through this.

Thank you for your understanding, and we wish you a happy, healthy, and connected 2026 ✨

Send a message to learn more

03/12/2025

From all of us here at Fibre Up - Merry Christmas! 🎄

As we approach the festive season, we’d like to share our Christmas and New Year operating hours so you know when our team will be available.

Fibre Up will be closed on all public holidays and weekends.
There will be no installations from Monday, 22 December 2025, until 05 January 2026.

For customer support please call 1300 001 294.

Thank you for being part of the Fibre Up community.
Wishing you and your family a safe and enjoyable festive season! 🎁✨

21/10/2025

** SERVICE RESTORED **

Dear Fibre Up customers, we’re aware of the current outage at Casino Lifestyle Village and our team are working urgently to resolve it. We appreciate your patience. 🧡💙

29/09/2025

Fibre Up will be closed on Monday 6th October due to the Public Holiday.

Please email [email protected] or call 1300 001 294 and leave a message and your enquiry will be followed up the next business day, Tuesday 7th October.

27/08/2025

You found us! Thanks to everyone who took part in our recent feedback survey—we really appreciate your time and thoughts! 🙌

By following this page, you’ll stay up to date with service announcements and helpful tips. We’re here to keep you connected.

If you haven’t had a chance yet and would like to share your feedback, you can still take part by clicking the link below 👇

http://bit.ly/3VlctjO

09/11/2023

Please be advised that the support contact phone number is back online and operational.

08/11/2023

Please be aware that due to the Optus outage, our support phone number is currently down. If you need support during this outage please email our friendly customer support team at [email protected]

16/10/2023

Join us for the Fibre Up Internet Info Day on Wednesday, October 25th! 🌐 Our technicians will be on hand to help you discover how to bring fast and reliable internet to your home. 🏡 Don’t miss it! 🕑 We look forward to seeing you from 2-3:30 PM at the Casino Lifestyle Village clubhouse.