PRIME BPM

PRIME BPM PRIME BPM is a cloud-based end-to-end Business Process Mapping & improvement software designed for both the business user and business process expert.

With its intuitive and user-friendly interface, you can accurately map & monitor your business process. Since 2005, our PRIME team has been helping our customers achieve the following, by way of using our Business Process Management product and services:
• Cost Reduction
• Knowledge Management
• Productivity Improvement
• Improved Customer Service
• Compliance
• Process Performance
• End-to-End Business Improvement
• Business Transparency
• Managed Change

What we Offer:

We offer a one-stop Business Process Management shop, delivering the following product and services:
• Cloud-based Business Process Management Software (PRIME)
• Online Business Process Management training
• Fixed cost Business Process Management consultancy

Our Clients:

Our clients range from medium to large private organizations and local, state and federal government. Our domain-independent tools and techniques have seen business benefits being realized, regardless of the industry vertical. Our customer list includes Coca-Cola, Pfizer, Australian Taxation Office, KBR, Rolls Royce, Vodafone, Flight Centre, AXA, CBRE, QLD Treasury, and other companies under the similar categories

PRIME Software Suite:

PRIME, our BPM Software Suite, is a cloud-based (SaaS) plug-and-play Business Process Management software, designed specifically to enable business users and process experts to easily work together. PRIME is built on best-of-breed functionality from BPM, Lean, Six Sigma, Value Stream Mapping, and more to enable analysis and continuous improvement. With Its intuitive and user-friendly interface, you can easily map, document, analyze and improve your business processes within hours not days. The PRIME BPM suite is offered in 3 editions:
• PRIME Modeller
• PRIME Analyser
• PRIME Improver

Sign-up today for a free trial of the full PRIME Suite

PRIME Training:

Whether you are a seasoned BPM professional or a business user, our training enhances your knowledge of business process management, BPMN 2.0 as well as the use of the PRIME Suite. We breathe the topic - we have not simply memorized the theory. Our training is delivered by experts who teach from years of practical experience in Business Process Management. PRIME Consulting:

We know the PRIME Suite inside out and we come with more than 10 years of consulting experience in Business Process Management! If you want to start the ball rolling faster, choose to have a PRIME consultant on site to Teach, Coach, and Deliver with your team. Alternatively, if you need to get a large amount of current state process mapping done in a short period of time, we can map up to 100 processes within 12 weeks. Quality delivered at a fixed cost.

Planning to use AI for BPM? It's worth being clear about where it works best, and where it doesn't.AI can turn your docu...
25/08/2026

Planning to use AI for BPM? It's worth being clear about where it works best, and where it doesn't.
AI can turn your documentation into process maps, analyse at scale, and apply standards consistently. What it can't do is uncover the knowledge that lives only in your people's heads, apply business judgement, or drive change through your organisation.

Knowing how to balance the two is critical. Browse the carousel for the 3 must-have elements that drive maximum value from AI.

PRIME BPM AI Agents are built with exactly that balance in mind, working alongside your team to take on the heavy lifting so your people can concentrate on ex*****on and implementation.

Watch the 10-Min Demo>>https://www.primebpm.com/bpm-ai-agents?utm_source=LinkedIn+Posts&utm_medium=Product+Demo&utm_campaign=AI+Agents

25/08/2026

4 AI Agents to make BPM up to 90% faster

Accelerate every step of BPM with AI Agents built to work alongside your BPM and OPEX teams.
Remove manual, repetitive work. Focus on ex*****on and measurable results.

Discover what BPM looks like with AI-powered ex*****on:

• MapAI – Generate process maps from any input
• AI Procedure Writer – Create SOPs 3× faster
•Digital Process Analyst – Automated, high-value process insights
• PrimeGPT – Ask your process data. Get instant answers

Check out the AI Agents now>>https://www.primebpm.com/bpm-ai-agents?utm_source=LinkedIn+Posts&utm_medium=Product+Demo&utm_campaign=AI+Agents

24/08/2026

How much of your BPM initiative can you really hand over to AI?

AI can now take on much of the heavy lifting involved in documenting and analysing processes. But that doesn't mean you can simply hand everything over to AI and expect the right outcomes.

In this latest AI-First BPM video, Mark Khabe, Co-founder of PRIME BPM, breaks down where AI can genuinely add value, where its limitations lie, and the three things you need to get right to maximise its impact.

Watch the quick video.

Positive reviews keep coming in! Great to hear from a PRIME BPM user in the education sector about how our platform is h...
24/08/2026

Positive reviews keep coming in!

Great to hear from a PRIME BPM user in the education sector about how our platform is helping bring structure to process documentation, document control, and value analysis.

We’re proud to help organisations move beyond simply documenting processes to better understand, manage, and continuously improve how work gets done.

Curious to see how PRIME BPM can support your process improvement journey?
Watch a 5-min demo >>https://www.primebpm.com/5-minute-product-tour-demo?utm_source=LinkedIn%20Posts&utm_medium=Product%20Demo&utm_campaign=5-Min%20Product%20Tour

24/08/2026

It was a packed session for the OPEX Reference Group | APAC Chapter: August Meetup!

A big thank you to Alex Thorneycroft, Senior Manager Operational Excellence at Australian Unity, for sharing practical insights on why Operational Excellence needs to go beyond improving individual processes and consider the performance of the entire organisational system.

The session explored how a systems-thinking approach can help organisations understand the wider impact of process improvements and create more sustainable business outcomes.

From shifting beyond isolated process optimisation to balancing operational performance with customer outcomes, employee experience, and organisational capability, the session offered plenty of practical takeaways on creating lasting value.

Thank you to everyone who joined and contributed to the discussion.

More practical sessions are coming up. Don’t miss what’s next.

Join the OPEX community >>https://bpmcommunity.com/operational-excellence-reference-group/

How much are your business processes really costing you? The biggest process costs aren’t always the most obvious ones. ...
24/08/2026

How much are your business processes really costing you?

The biggest process costs aren’t always the most obvious ones.

Delays, rework, unnecessary handoffs, duplicate activities, and non-value-adding work can quietly consume significant time and resources without being captured as direct costs.

Explore how to quickly analyse and identify hidden process costs, understand where they come from, and find opportunities to improve efficiency.

Read the blog >> https://www.primebpm.com/process-cost-analysis

21/07/2026

Struggling with unclear processes and hidden performance gaps? It’s time to ensure process clarity.

Watch this FREE 90-Minute On-Demand Business Process Improvement Crash Course and gain practical insights to:
- Analyse process cost, time, and efficiency
- Identify improvement opportunities using real data
- Build a roadmap for continuous improvement
- Manage and monitor process change with confidence

Learn from a BPM expert and earn a recognized Process Improvement certification.

Start your course now>>>https://www.primebpm.com/process-improvement-course/?utm_source=LinkedIn%20Posts&utm_medium=On-Demand%20Crash%20Course&utm_campaign=Process%20Improvement&utm_content=95870838

A big thank you to Brian Janzen, SVP Continuous Improvement at Graham Construction, for sharing how PRIME BPM is enablin...
29/06/2026

A big thank you to Brian Janzen, SVP Continuous Improvement at Graham Construction, for sharing how PRIME BPM is enabling greater structure, visibility, and collaboration across the organisation.

Helping teams standardise processes and continuously improve performance is exactly the impact we strive to deliver every day.

Curious to see the software behind these results?

Watch a 5-min demo >>https://www.primebpm.com/5-minute-product-tour-demo?utm_source=LinkedIn%20Posts&utm_medium=Product%20Demo&utm_campaign=5-Min%20Product%20Tour

See the power of AI-Driven Process Mapping.MapAI, a next-gen AI Agent, can reduce your process mapping time by 90%.Conve...
15/05/2026

See the power of AI-Driven Process Mapping.

MapAI, a next-gen AI Agent, can reduce your process mapping time by 90%.

Convert any input—documents, spreadsheets, images, audio, video, or even plain-language conversations—into accurate, BPMN-compliant process maps in minutes. With built-in QA, MapAI also automatically corrects missing steps, errors, and logic gaps.

- No more manual diagramming
- No SME interviews
- No lengthy review cycles

With AI speed and ex*****on, move quickly from process documentation to implementation.

See MapAI in action:https://eu1.hubs.ly/H0vlDPW0

Struggling with unclear processes and hidden performance gaps? It’s time to ensure process clarity.Watch this FREE 90-Mi...
14/05/2026

Struggling with unclear processes and hidden performance gaps? It’s time to ensure process clarity.

Watch this FREE 90-Minute On-Demand Business Process Improvement Crash Course and gain practical insights to:
- Analyse process cost, time, and efficiency
- Identify improvement opportunities using real data
- Build a roadmap for continuous improvement
- Manage and monitor process change with confidence

Learn from a BPM expert and earn a recognized Process Improvement certification.

Start your course now>>> https://eu1.hubs.ly/H0vk4Qf0

01/05/2026

Struggling to achieve desired results with your Business Process Improvement initiatives?

Get actionable insights on when, where and how to target your improvement efforts in our eBook.

Learn how to identify priority processes that:
• Deliver maximum ROI.
• Drive significant business results in the shortest time.
• Help secure executive buy-in.
Discover proven process improvement techniques trusted by leading organisations such as Pfizer, Airbus, Flight Centre, and many more.

Access Your Free Copy Now>> https://eu1.hubs.ly/H0t_lRc0

29/04/2026

A leading North American construction services provider, Graham Construction, has signed a 3-year agreement to drive enterprise-wide process transformation.

A leading North American construction services provider, Graham Construction has signed a 3-year agreement to drive enterprise-wide process transformation.

As the organization continues to scale, it will leverage PRIME BPM software to unify processes, strengthen governance, and bring greater visibility and consistency across operations, laying a strong foundation for scalable growth.

Here’s to achieving many more milestones together!

Read the complete announcement>> https://eu1.hubs.ly/H0tXgv50

29/04/2026

Live Virtual Meetup for OPEX Leaders | Europe & North America Chapter

What’s Slowing Your Operational Performance?

Join Rebecca Herbert, Co-Founder of Rebel Hive, as she uncovers the hidden cost of misalignment and how it quietly impacts operational performance.
Topic: The Cost of Misalignment: How Friction Shows Up in Operational Performance

20 May 2026 | 10:00 AM EST / 4:00 PM CET

In this session, you’ll learn how to:
• Identify where friction is slowing down your operations
• Break down silos impacting ex*****on and delivery
• Realign strategy, teams, and processes for better outcomes
• Improve performance, speed, and transformation success

Reserve Your Free Spot:https://eu1.hubs.ly/H0tWYjz0

28/04/2026

What if you could get more output from your team, without adding headcount?
Learn more in this session for OPEX & Transformation Leaders – APAC. Join Rene Fourie, Customer Success Manager at PRIME BPM, as she talks about how AI is starting to reshape Operational Excellence and how teams are using it to drive real, measurable results.

When: 21st May 2026 | 2:00 PM AEST (Brisbane)
In this session, you’ll learn:
• How AI can amplify OPEX team productivity and business impact
• How next-gen AI agents help map, analyze, and improve processes up to 90% faster
• How to embed AI into Lean, Six Sigma, and Continuous Improvement frameworks

Reserve your FREE spot>>https://eu1.hubs.ly/H0tWqm00

28/04/2026

From scattered and inconsistent, move to improved, structured and implementation-ready processes.

Watch this Free 90-min On-Demand Business Process Mapping Crash Course and learn how to:
- Create BPMN-compliant process maps with precision
- Use the right icons, symbols, and scenarios
- Capture essential process attributes to drive real results
- Identify and eliminate process waste to unlock improvement opportunities

Watch your course now>>https://eu1.hubs.ly/H0tTsHD0

Happy customers make our day! Thank you to B. Urnukhjargal, CEO, Tavan Bogd Group, for sharing how PRIME BPM has helped ...
27/04/2026

Happy customers make our day!

Thank you to B. Urnukhjargal, CEO, Tavan Bogd Group, for sharing how PRIME BPM has helped build a culture of transparency and continuous improvement within their organisation.

It’s always rewarding to see organisations strengthen their processes, empower their teams, and achieve important growth milestones with PRIME BPM.

Curious to see the software that powered these results?

Watch a 5-min demo >>https://eu1.hubs.ly/H0tRN530

For years, BPM value has been slowed down by time-consuming documentation, complex analysis, and delayed ex*****on.But w...
27/04/2026

For years, BPM value has been slowed down by time-consuming documentation, complex analysis, and delayed ex*****on.

But what if you could scale and accelerate your BPM initiatives without scaling your team?

AI in BPM is introducing a new way of working. It is turning BPM into a high-speed, outcome-driven capability with less manual effort, faster insights, and quicker ex*****on.

Check out the blog to see how>>https://lnkd.in/dSn--PEs

24/04/2026

Get a step-by-step approach to ensure the expected ROI from your Business Process Automation project.

In this eBook, access:
- Expert tips to develop an end-to-end approach for automation.
- Criteria for selecting the right processes for automation.
- Balancing effective and efficient automation.
- How to avoid band-aid automation.

Access the eBook>>https://eu1.hubs.ly/H0tQ2SQ0

Address

Level 9, 123 Albert Street
Brisbane, QLD
4000

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

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