18/10/2026
Most boards have a plan for a data breach, a product recall or a safety incident. Far fewer have one for the day an AI system fails in public: a wrong decision made at scale, a harmful output, a service that suddenly stops.
A cross-industry survey of more than 9,500 organisations, published this month, found nearly nine in ten had already faced an AI incident, and nearly half said they would improvise their response.
That leaves the hardest questions to be answered live, under pressure, for the first time. Who can pause the system? Who speaks first? Who tells the people it affected?
When an AI system fails in public, who should hold the authority to pause it, who should speak first, and what would a rehearsed first hour look like?
The room is open.
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