FYI Tech Solutions

FYI Tech Solutions FYI Tech Solutions is an ICT business based in the Hilltops region of NSW.

We offer general IT support, Point of Sale integration and computer and cyber awareness training.

24/03/2020

Due to the latest restrictions FYI Tech Solutions will be closing its doors. I would like to take this opportunity to thank our clients and the Boorowa Community. Any current orders will still be completed.

25/02/2020

Boorowa Notice Board
This Thursday we will be looking at transfering files to external drives and to the cloud. We may even try and do a video conference call.
This will be the last session for a couple of weeks. New dates will be announced soon

KEEPING YOUR FAMILY SAFE ONLINEThis past weekend I was asked by my family how do we not only keep out kids safe online, ...
23/12/2019

KEEPING YOUR FAMILY SAFE ONLINE
This past weekend I was asked by my family how do we not only keep out kids safe online, but also keep track of what they are doing while online. I gave them my thoughts and what I do for my own kids, but it got me thinking, so again I asked Google and again I got lots of feedback, however it also meant that I was on the right track.
Some people are adamant that they by not letting their children have screen time, they are helping them, but with they way the world is now, the more controlled exposure that they have, the more digital skills they will have as we move deeper in the digital age, this has to be a good thing.
The Children’s Health Queensland Hospital and Health Service have produced a list of the “10 things every parent can do to keep their kids safe online, I have reproduced these here and added some of my own thoughts.

1. Have honest and open conversations with your children.
As soon as your child starts accessing the internet, talk to them about what they are reading, watching and who they are communicating with online – and keep the conversation going as they grow older. Ask your child what sites they visit or apps they use, write a list, and look at them together. Talk to your child about what you think is appropriate and remind them that this may be different for other parents and their children.
Listen to your child and reach an agreement about what is right for your family. Remember the time will come when they will access the internet outside the safety of home and you want them to be prepared for that.
It’s vital to teach them about their online reputation, too, and how they must be careful about how they behave, interact with people and represent themselves in such a public forum. They must always remember that the internet isn’t private.

2. Keep screens and devices where you can see them
Keep devices in a central spot in the home, so that you can keep an eye on what they are viewing online, and so that they know that you are able to monitor them. This approach obviously gets harder as children grow older and work out how to clear histories – which is more reason to open the lines of communication about internet use at an early age.

3. Know your parental controls
When you initially set up a new device for your child, you need to set up an admin account, this should be your details, set the email address and your Microsoft account (if using windows), set a strong password and then create user accounts.
The user accounts can be created for your child and you can then apply parental controls to the account(s). These controls can restrict web search results, as well as limiting the content that can be viewed in sites like YouTube.
It is important to remember that these controls aren’t put in place due to a lack of trust of your children, but more to minimise any violent or sexual material that may appear, from an innocent search.

4. Know who your children’s online friends are
A rule that I have made with my children, especially around gaming, is:
If you don’t know the person in real life then they aren’t an online friend
Once I implemented this rule we went through and purged every “friend” that they didn’t actually know, and then deleted any friend requests that they had. I then conduct spot checks on their accounts, while they are online, to ensure that they are still following this rule.
I appreciate that as they get older this may be harder to police, however, as the open lines of communication has been established, I hope that this should not be to much of an issue.

5. Be ‘share aware’ to protect your privacy
If your child is a regular user of social networks, they must be aware of the risk of personal information or images being made public once they post it. While they won’t fully understand the consequences of revealing personal information online, you should teach them to be cautious and thoughtful about what they post and share. Encourage your children to ask themselves before posting anything if the information (i.e. name, phone number, home address, email, name of school) or photo is something they would give a stranger. If the answer is no, don’t post it.
If your child is sharing photos or posts online ask your child to let you see what they are sharing or ask an older sibling to check any photos before they’re shared.

6. Keep control of your family’s digital footprint
Every picture and personal detail that is posted and shared on social media and the internet contributes to someone’s digital footprint. The big risk with this is that once information is shared publicly, it can be used in ways you may not expect and cannot control. You should also assume that anything that is put online is permanent (it can sometimes be deleted but not always before others have seen it and saved it). For this reason, children and young people need to be smart about protecting their images and information. The same goes for parents who regularly post pictures of their children’s online.
Teach your child to stay in control of their digital footprint, by only sharing with people who they know and trust. Rather than posting to all their friends on social media, encourage them to be selective and use the privacy settings on the social media platforms they use.

7. Teach your children to keep their location private
Most apps, networks and devices have geo-tagging features which make your whereabouts public and can lead someone directly to you. These features should be turned off for obvious privacy and safety reasons. Digital photos also contain metadata (information about the time, date and GPS coordinates) which may reveal more then you want to. Some social media platforms automatically hide or remove this data, but not all, so do your homework and know how much info you’re sharing.

8. Keep track of online time
The Australian Physical Activity and Sedentary Behaviour Guidelines recommend children between the age of five and 17 should have no more than two hours of screen time a day. So, it’s important to monitor your child’s online time, particularly younger children, to ensure they do not develop bad habits. Get your children to agree on a period of time, say 30 minutes per session, and set a timer to go off – don’t forget to make this a non-negotiable finish time. You should also switch off the home Wi-Fi at a set time each night (ideally before bedtime) so everyone has some ‘time-out’ from the internet. You can also try making some days ‘screen-free’ in your home to encourage everyone to pursue other more active and/or less technology-driven ways to entertain themselves.

9. Be
Educate yourself on ways to be safe on social networks so that you can give the best advice to your children. Sign up to the social networks and apps your children are using and find out how to use the privacy settings and reporting mechanisms. Talk about how they can stay safe on social networks, including talking to a trusted person when they are worried, and being aware of what constitutes online bullying – both as a perpetrator and a victim.
If your child uses social networks, be sure they know how to:
• Report inappropriate and/or offensive posts
• Block someone
• Keep information private.

10. Lead by example
Lead by example and always model the kind of positive online behavior you would like your children to use. If they see you being cautious and respectable when you are online, they are more likely to follow in your footsteps. And, yes, this includes limiting your own screen time.
Ultimately, you don’t want to instill fear in your child or prevent them from experiencing the many educational, entertainment, social and other benefits of the internet, but rather give them the skills and knowledge they need to know how to make the most of it and avoid the dangers.

15/12/2019

Keeping your devices safe should be a relatively straight forward task, however, a recent google search for “How to keep my PC safe” highlighted the confusion that can be encountered by the end user. Results varied from “7 steps to keeping your computer safe” to “16 effective tips to keep your computer safe and secure”. While the information in each one of these pages is accurate, how do you determine whether you need to implement all 16 steps or is 7 enough. By reviewing a handful of sites, I have identified some common steps or tips, which when applied together should go a long way in keeping your devices safe.

1. Update OS and Software
Keep your computer up to date. Check from time to time if there are updates on the operating system and software available. The updates will help fix certain irregularities in your system that may increase the risk of threats entering your computer.

2. Check your firewall
The firewall acts as a barrier between the computer and any unauthorized programs trying to access the system through the internet. Most computer systems, especially Windows have built-in firewall hardware. Check if it is turned on. You can also install firewall software for more security.

3. Back up your data
Make sure that you back up all your data to an external storage. Backing up can be done online or through an external storage device. You can send all your data to online cloud storage like Dropbox and Google Drive. This is important in case your computer crashes due to power outage or cyber-attack.

4. Passwords/Pass phrases
One of the most important ways to ensure that your online interactions are safe and secure is to protect your passwords. The good news is that protecting your passwords is in your control—you just need to create strong passwords and then keep them secret. Follow this advice to help keep your passwords out of the wrong hands.

Create strong passwords
Password security starts with creating a strong password. A strong password is:
• At least 8 characters or more—the longer the better
• A combination of uppercase letters, lowercase letters, numbers, and symbols
• Not a word that can be found in a dictionary
• Not the name of a person or a popular entity such as a character, product, or organization
• Significantly different from your previous passwords
• Easy for you to remember but difficult for others to guess
I can talk solely on passwords and pass phrases, so I will cover this another time.

5. Anti – Virus
It is a standard that you install an anti-virus software on your computer. There is many free anti-virus software available on the internet. Apart from the virus, there are other software that specifically target other threats including malware, spyware, and Trojans, among others that slow down the performance of your computer.

6. Browser
Use browsers that are common and are known to be safe and trusted. The most reliable browsers available are Firefox, Safari, and Chrome. These browsers have built-in security features that minimize the risk of your computer from acquiring viruses, malware, etc. You can also check the security and privacy settings of the browsers where you can manage certain areas in the browser that strengthens the security.

7. User awareness.
Implementing the above is all well and good however, if the user doesn’t understand the importance, or can’t be bothered, the other steps could be a waste of time. It is recommended that all computer users undertake some type of cyber awareness training, this could be as easy as visiting esafety.gov.au and working through the content, participating in the Be Connected program for Seniors, or asking advice from local IT support businesses.
The above 7 steps aren’t designed to give 100% protection, however it will minimise the damage or loss, should a system become compromised.

Address

105 Pudman Street
Boorowa, NSW
2586

Opening Hours

Monday 9am - 5pm
Tuesday 8:30am - 3pm
Wednesday 8:30am - 3pm
Thursday 8:30am - 3pm
Friday 8:30am - 3pm

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